Good place. Not much of an atmosphere. Food was good. Out of pork gyoza. Shrimp fried rice tasted…read morefishy. Vegetable role was ok, no one had a second role. The edamame was really good. The chicken skewers were good. The shrimp Gaza was really good. Espresso martini was good. Service was good.

This place gave me the worst food poisoning of my life. Threw up all that night and morning…read more Called the following day to inform them, so maybe they can avoid it in future. As soon as I mentioned I got sick, they hung up and then didn't answer the phone. DO NOT EVER GO HERE. Restaurants that sell raw product have to be very careful and the fact that they didn't want to even hear about it is horrible. I suspect they poisoned a lot of people, that's why they didn't want to hear it.

We had a great visit. 5/10 of our group did the Chef's tasting…read more Ambiance was a cool vibe but was a little lacking imo. I feel they could have romanced the food and told us what we were being served to make it more exciting. But everyone did a great job and food was delicious.

We stumbled upon Karai after checking into our hotel. Little did we know we were in for a treat. As…read morenon-Spanish speakers, we felt very fortunate that the staff spoke with us in english. The service was fantastic and the food... the food was incredible. A few of our dishes were not only tasty but beautiful! It's funny to say that we ate in a peruvian/japanese restaurant in chile and had some of the best fried chicken i've ever eaten. but we did! the "breading" was reminiscent of tempura and the accompanying spicy sauce had a slow burn. we also enjoyed the ceviche, baos, and our delicious dessert with the surprise ingredient. i won't ruin the surprise!! The space felt upscale but not fussy. exactly what i'm looking for in a restaurant. sad we don't live closer so we could come back to try the rest of the menu!

Great place for lunch. We sat in their outdoor patio area…read morebecause of the good weather. It wasn't busy so it was easy to order and get service when needed. There is a happy hour menu throughout the weekdays, mostly drink specials. We got their ramen because we were craving soups. I got the omakase ramen; the menu said it comes with 3 different types of pork but only served 2 types. Overall very good. Soft boiled eggs and broth was tasty, just slightly salty but not bad. My husband got the shoyu cha-su ramen and completed the entire bowl! Chill environment during lunch time and pretty diverse menu of Japanese and Asian food.

Located in the Bellavista neighborhood where there are a multitude of restaurants. Featuring…read morenoodles galore, including several versions of ramen, food is fairly authentic with no hints of Chilean or Latin influence. This is a chain, so they are trying to adhere to the recipes and standards but using local ingredients. Noodle dishes were very good, interior is nice, service was good. Reasonably priced too, not to mention about a third cheaper than the same offerings in the US.

Delicious food and service is excellent. A must stop every time we come to Santiago. They updated…read moresome areas, but it has the same ambience from back 2001 which is good. It makes remember out time in Japan

Went here since the place had really good reviews and we were craving some good sushi. Were were…read morebetween ordering two better sushis or the plate for 2. In the end we went for the plate for two which was probably not the best decision. The plate was really full, but in the end it felt more quantity than quality. The sushi with salmon was generally good, the salmon was really good quality. The rest was rather average, and some pieces of fish were cut to big in my opinion. The sushi also had a lot of rice, so it made us pretty full relatively fast and in the end I felt like I was forcing myself to eat the last pieces. The service on the other hand was outstanding, the attention to detail, explanations etc.Also during our whole trip in Chile, this was the first and only waiter who served beer properly. All in all, would come again, but would definitely order the better sushi plates.

Great japanese peruvian fusion restaurant using the freshest ingredients…read more The decor is a mix of trendy and classical seating with large plush blue sofas. We had so many dishes including the arroz de mariscos, their version of paella, katsusando with wagyu steak and caramelized onions, pulpo, tori karage ( fried chicken), dumplings and camaron al pil pil. Everything was delicious and beautifully served. The server was really very helpful in our choices and they cleaned the table and changed the plates and silverware between each dish. The wine bottle ( Don Melchior) was one of the best in Chili and worth it. The only little annoyance was the loud music which did not fit this upscale restaurant . Maybe they pushed the trendiness factor a little too much. Otherwise, great restaurant.

Matsuri is definitely in my top five favorite restaurants of all time. It's a creative fusion of…read morePeruvian and Japanese cuisine that once you experience it; you'll wonder how you got this far in life without having tried this incredible melding of flavors. It's located in the Mandarin Oriental Hotel Santiago and features indoor as well as outdoor dining options. We chose to dine outside and take in the ambiance of the beautiful poolside views. Let me just say- this meal was stellar in every way possible. The waitstaff were very friendly and attentive. Everything on the menu sounded so good, so we asked for suggestions to help us narrow down what to order. Ultimately, they steered us in the right direction. Everything we ate was magnificent. I started my meal with a mocktail. This was the BEST mocktail I've ever had in my life. It was called "Corinthians" and consisted of Greek yogurt, Elderflower reduction, vanilla syrup and fresh lemon juice and zest. WOW! This was such a satisfying drink. The smooth creaminess was the perfect complement to the seafood dishes to come, and I still have yet to try another mocktail that even comes close to rivaling it. For an appetizer, we had the Sake Tartar. This dish was out of this world delicious and creatively combines two of my favorite foods- raw salmon and passion fruit. The dish consisted of a finely chopped salmon tartar with a really vibrant, creamy sauce with some zing or as they call it "leche de tigre", ikura, passion fruit gel and vegetable chips. I am in love with this dish and would rank it as one of the top 3 best things I've ever eaten. It was just so good! We were also served a complementary Amuse Bouche that was a Peruvian Vegetable and meat hor d'ouvere that was so delicious- It was earthy and the textures were delightful. It was like a miniature work of art that bursted with unique flavors. For an entree, I decided to try this fish burger which was a an in house made minced fish and ginger patty served on a brioche bun with all the fixings. It too, was incredibly delicious. Overall, I cannot say enough good things about Matsuri. Everything was perfect and I would come back in a heartbeat. The food, service and atmosphere were top notch. A MUST when visiting Santiago.

More like 3.5 Stars, but not 4-Stars…read more Being a native Japanese, I've tried several Japanese restaurants and local sushi places in Santiago. And ShooGun is probably the most authentic Japanese food you can find in Chile besides Kintaro near Centro. Unlike the new joints in more contemporary mood, such as Temple Lounge (@ Intercontinental) or Osaka (@ W Hotel), atmosphere is pretty straight forward, old-school Japanese sushi bar or Izakaya. So this place is more suitable for more corporate/business dinner. *Not recommended for those looking for a romantic dinner. Food quality is good. Santiago has a decent seafood, and this place does serve good sashimis. As for drinks, they have pretty limited selection of Japanese beer/sake. You can still enjoy the domestic brands of beers/wines. Price setting is quite high probably due to its location, target, and hard-to-get ingredients. Because of the high price, the restaurant is usually not too busy. Most likely no need to make reservation.

This is one of those things.. Yes - it's probably the best Japanese food you'll find in Santiago…read more Is it good Japanese food? The fact that they restrict themselves to mainstream and locally available fish selection is probably a plus, since the fish is fresh and tasty, and the presentation is legitimate and tasteful - actual sushi, rather than the "Papa John's Sushi Dippin' Strips" obscenity that is most local sushi, so unreserved kudos for that most fundamental metric. Still, the menu is flat and touristy. I would put it on a par with what you would expect to find on the catwalks at Japantown in San Francisco - geared towards the ignorant and wide-eyed tourist. The place is dirty, with visible accumulations of grime in the screen-doors. There's lots of waiting, mistakes, contrition, explanations in place of decent service. We had to wait over 10m between the natto and the unagi that we ordered simultaneously to end our meal "because they got other customers"? Seriously? Ankimo, and even ahi are un-heard of. The food was not bad, the fish reasonably fresh, and as with the rest of Chile's Japanese offerings, asking for Nigori Sake just breaks the program - the concept of unfiltered sake is just sooo incomprehensible. For the stupidly high prices, it's a bit of an insult.

Good Japanese restaurant, the service was timely but be sure to arrive on time since the demand is…read morehigh

This place has a lot of the core principles of what makes a great sushi down pat…read more Simple is best - you will not find too many dishes that overly complicated with 20 ingredients combined into a single cut roll. Where they really shine is the quality of the food they are dishing out. Recommended plates: Sashimi Nigiri Sushi Hana Salmon Karage Hiyayakko *special of the day Service was great My only comment would be regarding the Hana Atun (tuna), since it has unagi inside I understand the use of eel sauce, but a little less can go along way. Eel sauce has a tendency to overpower other flavors so if used sparingly on the plate so the diner can use it if they want to may be better. Too me it's not a complete knock against the dish as it was overall tasty.

Very good alternative for Japanese food, small place, very cozy, small menu, but very well done.read more

Its a very good place for eating ramen and other kinds of japanese food. The place is pretty small…read moreso you probably have to wait before getting a table (specially in weekends) but its worth it. The japanese decorations and the kind service makes you feel really confortable. If you're really hungry, i'll recommend the Karage (fried chicken) as a starter, its really good and crispy.

I probably have to preface my review with: I grew up with extremely good Asian food, and I have…read morevery low expectations for Asian food in Latin America. I got the spicy miso, small size, and it was surprisingly good. I was pleasantly surprised. The miso soup actually tasted like miso, and it was sufficiently spicy and flavorful. The noodles were cooked perfectly chewy, and the single chasu and half egg were both marinated and flavorful. Portions were a bit small for the price, but it was good! Would recommend it if you're looking for some noodles and ramen.

Had the Spicy Tonkotsu and it was delicious. Authentic flavor, and the unctuous-ness of a…read morefantastically made broth. The place was packed and I understand why. Service was fast, and the atmosphere great. The noodles and chassis were done perfectly although the egg was just barely over cooked for my taste, but it was still delicious. Their version of a sunomono cucumber salad is basically just a half a chopped cucumber with the dressing and sesame seeds poured over it. Okay, not great. If I went again I'd try something else. They have vegetarian options too if that's your thing, but I can't vouch for them. They have more than just ramen: Japanese style curry, donburi bowls, and more. If their non-ramen food is as good as the ramen then it's worth it to try.

On a sushi craving hunt, I stopped at Izakaya Yoko because of the good reviews and proximity to my…read moreLastarria hotel. The place is small, with a downstairs and upstairs area and a small sushi bar to saddle up at. But, it's quite small so I preferred to saddle up to a table. The ambiance is lacking and there was a faint scent of cleaning products. I ordered the tuna sashimi over a bed of rice, 2 tuna niguiri rolls, pork gyoza and a miso soup. While none of my dishes hit it out of the park, the gyozas were better than the rest. Unfortunately, I found the tuna to be overly fishy, which suggests it wasn't the freshest. Sad to say I won't be returning back here.

I keep wanting to have faith but I have had so many bad experiences here over the past two years!!!…read more This USED to be my go to Japanese place. The food has gotten A LOT worse over the past two years, prices have gone way up, and the service has declined. The ramen is probably the worst I've tasted. I've eaten ramen all over Japan, USA, Canada, Europe, Brasil, Peru, and this is by far the worst I have tried. I've tried their miso, shoyu, tantanmen, and the WORST was their tonkotsu. I tried two bites when they came out with their new ramen menu, the broth was flavorless, the pork chashu was tough over cooked and inedible, and I tried two bites and sent it back. The worst part is the server and kitchen said that this is how it was supposed to be and wouldn't let me return it for anything else. And they still charged me for it after sending it back to the kitchen and not eating it!! I told them that it was terrible service and they said that if I didn't like the service I shouldn't come back (NEVER WILL). Their sushi sucks, rolls meh, the sashimi came out half frozen with frost cristals when you bit into it, it's like they just don't care! Yo seguía queriendo tener fé en este lugar pero ya me di por vencido después de muchas malas experiencias durante los últimos dos años. Este lugar antes era mi preferido para comida japonesa, pero la comida ha empeorado mucho, los precios se subieron mucho, y el servicio pésimo. El ramen es el peor que he probado en chile y en mi vida! He comido en Japón, estados unidos, Canadá, Europa, Peru, Brasil... he probado su miso, shoyu, y lo peor era su tonkotsu. El caldo sin sabor, los fideos sin vida, y el cerdo chashu tan sobrecocido que ni lo podía masticar. Probé dos mordiscos y lo mandé de vuelta a la cocina. Encima no me dejaron cambiar por otro plato, me lo cobraron, y me dijeron que el ramen ES Así! Les dije que era muy mala atención, y me respondieron que no volviera si no me gustaba el servicio. Nunca más!!! El sushi malo, los rolls mehh, el sashimi vino medio congelado y con cristales de hielo al medio del pescado, es como si no les importara la calidad!!