Great office! Dr. Mahmoud, all of the NP's and staff are very professional, understanding and kind!…read moreNever wait long and love that they have a "sick side" of the office.

Unfortunately this pediatrician's office quality of care is very poor. Their practitioners have no…read moreclue how to practice medicine. They have been wrong on more than one occasion, which at one point almost caused my child's infection to become meningitis. They love to say everything is a virus! All the providers here are terrible, we have tried all of them, one worse than the next. I once was asked why I was checking my child's temperature when they were sleeping as if it was the provider's choice. Obviously it was because their temperature seemed very high and thank goodness, because I rushed to the hospital and the bacterial infection that they called a virus was almost deadly. Very inexperienced practitioners. Oh and god forbid your child is sick and nervous about being at the dr in general because they will go ahead, look you in the eye and tell you they have autism after seeing them for 5 minutes. Nope, it's not possible my child is deathly ill and nervous and is not acting like themselves. God forbid you question their expertise, they will retaliate and go as far as typing up a 2 page briefing of a visit that is completely in their favor, full of lies and things that were never said to protect themselves, the office, their creditability and their career without any awareness that they are committing a crime and exhibiting unprofessional conduct! And of course all the providers including Melissa Dean, will back each other up, even though it will be clear that one made a mistake. Their newest provider (Stacion Gibbs) used to work at a nursing home and wants to wave her power wand because that's what she's used to with the elderly. Stay away from these incompetent shoemakers. It is absolutely atrocious and horrendous that these people are allowed to treat children. Proceed with caution. A much-needed complaint to the medical board is in order.

Dr. Sayed and Lindie are phenomenal! We've been going to this practice for 12 years now (my kids…read moreare 14 and 12). You never feel rushed even when they're busy. They're attentive and caring. When they're sick, we get in on the same day. My son has severe autism and they are amazing with him! I highly recommend!

Very happy about the quality of care from these doctors…read more When it comes to appointments, especially with a sick kid, I've always been able to be seen same day. Their on call after hours doc has done a great job in quickly returning calls. When we've had rapid need, we've rarely had to wait more than 20 min. I generally don't believe in the commoditization/review of specialists like physicians; but I saw a poor review and needed to write a different story.

If I could give zero stars, I would!! The office staff is lazy and snooty. First of all their hours…read moreare horrible especially for working parents. Second, they make it extremely difficult for new patients to be seen- they make you jump through hoops and have the parents to the leg work. I have a 2 year old that has already been seen twice at this office as well as a 9 month old that was supposed to have her first visit today. However, this morning we were dealing with an emergency, but my husband still managed to rush out the door to make sure our child made it on time, which they did. But because my husband forgot his license, they refused to see my 9 month old so she could get caught up with her shots. When my husband came home and explained what happened, I was furious because I've never heard of such a thing. They had all the insurance information and all their info as well as mine and my husband's on file. So I called them to ask why and how they could just refuse a patient. They claimed they supposedly had no way of identifying him so they would not allow him to take her back. IT WAS HER DAD FOR CRYING OUT LOUD!!! I even said they could have called me to confirm but they said they had no way of doing so....you've got to be kidding me. Needless to say I'm just going to have to find a much better office for both my children.

From the owner: Kids & Teens Pediatrics is a family-centered, professional pediatric practice caring for children…read morefrom birth through young adulthood. Our philosophy is simple: we know each child, each parent, each family is different, with individual needs, so we provide a very personalized approach. And we also care for the whole child, providing thorough and comprehensive healthcare services to meet any and all of your family s childcare needs. Headed by licensed pediatrician Doctor Osama Hussein, our practice is both physician owned and operated, which means all decisions regarding the care of your child are always made at the highest level, and your child will see a board certified physician at every appointment. Dr. Hussein and his staff have a reputation for being calming, caring and conscientious, and for taking the time each patient and their family members need, answering your questions and giving you a full understanding of your child s healthcare requirements. At Kids & Teens, when you need to talk to the doctor, the doctor actually calls you back! Our staff members live and work where you do, which means we also care about the welfare of your community, and are committed to seeing it thrive and flourish. We play an active part in the Dover and Kent County, Delaware community, supporting local teams, organizations, neighborhood and school events, and providing local healthcare education to families about matters that are important to them.

Y'all.... this place is a gutter. The place has an aroma that surrounds the building inside and out…read moresmelling like complete sickness and ass. They won't call u back for an hour and a half and then when u finally get into a room there is another 3 hour wait for the doctor. The doctor insists of swabbing your throat even if you are there for a broken arm or something unrelated to the throat. I rather just be sick then come to pillsbury. I would recommend this place to my worst enemy.

I came into this office to drop off papers and I will never go there again. The staff is beyond…read morerude, I will never recommend this office to anyone. Crazy that this is a dr for pediatrics, children, and the staff here is so nasty. I got the typical eye rolling, and mocking from the current receptionist, an older lady who you could tell did not feel she needed to go to work. If it was possible to give no stars, I would. Horrible experience.

They will be new doctors for me. Had to go this past week in December for shingles. Front staff was…read morenice, the medical assistant was nice however I can't say enough about the physician that attended me. She was awsome! Very concerned about my situation. My husband and I will definitely be going back. Quality of care was fantastic.

My insurance was willing to cover my urgent care visit, but the urgent care facility billed it as a…read moreprimary care visit. Me and my insurance company have tried several times to correct the billing issue. I visited this facility for an urgent matter - feeling light headed, like I was dehydrated or having low blood pressure. It's the first time I have ever needed urgent care in 20 years of being insured by my current employer. And never that I can remember before then. I certainly would not have visited if I did not feel it was an urgent matter.