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Katsiaryna Chuprasava, MD

1.0 (1 review)

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22 days ago

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Primary Care Plus - Primary Care Plus Ribbon Cutting at Grand Opening

Primary Care Plus

2.3(4 reviews)
0.7 mi

Great facitiliy, Great staff, Great service Great doctor,…read more TERRIBLE Hours. The office is only open around 27hrs a week. My impression is that Dr. Cheeks is going it on his own here and limits the hours so he can handle the patient workload. If you only need a doctor once or twice a year, can plan weeks in advance, then I HIGHLY recommend them. Personally I work a 7-5 job 5 days a week. This means I can only make an appointment on Tuesdays between 6-7 which requires weeks of planning before-hand. It just not practical for me but if you can work it in your schedule, they are a great office to use.

I have never experienced a more uncaring, unprofessional and unresponsive group of people in all my…read morelife. It's impossible to get a simple referal or appointment they are closed more then they are opened and have no urgency for concerns. The "care" in Primary Care Plus should be changed. During the pandemic they have a "text line" that they have you text messages to because there is nobody at the office to answer the phone, but when they don't answer you throught the "text" appointment, there is nobody to call, you just get a recording to say "text us". Although my brother's original doctor was chosen as Dr Cheeks, it seems that we are always scheduled to see someone else....that is back when they were operational. I have paperwork needed for my brother to go to a care home and I can't get the paperwork to the doctor for them to fill out. The whole system is cold, uncaring and rediculous.

Katsiaryna Chuprasava, MD - familydr - Updated May 2026

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