I've dealt with my condition for over 25 years. I've been through numerous doctors and medications…read more I found a fantastic Doctor who ended up referring me to Lisa. I went in pretty much giving up hope on my life. I'm here to say just after two visits I feel a new rush of hope and my wife actually cried this lady is so good at her job. She gives the Oura that she loves what she does and it shows. She saved my life.

Super friendly and EXTREMELY knowledgeable!!! I've been diabetic for 28 years and she is by far one…read morethe best doctors that I've come across for managing my diabetes.

Office experience 7.5/10 Office decor 4.5/10…read moreNurse experience 8/10 This is a hole in the wall clinic experience. Came for a TB test. Paperwork and payment was quick. Wait time seems reasonable. Would go here again if in need of a random non urgent visit.

I would give them zero stars. My daughter fell and I needed to take her to an urgent care with…read moreimaging. They refused to even see her because "she is too young." She is six years old.

This group was wonderful a shining light in the midst of a bunch of out dated & out of touch…read morephysicians not willing to actually take the time to want to know you, not as an insurance payment but as an actual living breathing human that cares about their health. Estella was the person who took me to the back & took all my vitals. She was so kind, companionate, & carrying, taking the time to hear me ramble on about myself, showing me I was the only thing that mattered in the moment. The doctor as well was great was very thorough & took the time with me reviewing & going over all my results from the hospital. He really put me at ease after having a stroke (TIA) knowing I was in good & capable hands. I would diffidently recommend South valley Vascular.

I don't have too much to say about this place, I brought my aunt here for an appointment one…read moreafternoon. The staff were nice, and the place was very clean. They have a unisex ADA restroom available right in the lobby. (I would suggest a hook or small table in the restroom for patrons to hang belongings.) I do have to say that I was very surprised that the television in the lobby was showing Jerry Springer. That's not really something I would consider appropriate for a doctors office, but that's just me. I'm sure that there is a channel that shows something more appropriate for general audiences.

Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

I am updating my rating. Unfortunately I walked in a couple weeks ago to see if I could schedule an…read moreappointment for a routine exam. I was applaud to see the staff being treated so poorly by the providers! They are people who are trying their best. Shame on you! The hateful remarks and tone that the receptionist had to deal with by her boss was absolutely ridiculous! How is this person allowed to treat patients? Who refers to their staff as "people like you"? I will absolutely find another place. I don't deal with racists!!!!

I have been going here for a few years now & I can say that everyone working there are very kind &…read morecaring! Just what I need when I need immediate & routine care! My Dr. Is amazing as are the other 4 Dr's. I have seen. I don't think you can go wrong with whichever Dr. you have or get! They're all wonderful! Great Dr's.,& staff work @ Riverway Medicel Group!

I give Jarod 5 stars. He is incredible and such a great provider. Would recommend everyone to him…read more The front desk, I would give -5 stars. Unhelpful, no sense of urgency, and quite frankly needing to be replaced. It's unfortunate that you can have such excellent care with such incompetent administration.

Being new to the area, I was concerned about finding a good doctor for my female exams. I really…read moreliked my doctor back in Orange County where I was from and thought I could never find another caregiver as good as my former doctor but I knew I had to try. How was I to know I would find a real treasure in Dr Simas! From my very first exam she took the time to get to know me as a new patient and then went on to explain her diagnosis and recommendations. She is caring, professional, exceptionally knowledgeable and willing to talk (I mean really talk) to explain everything and she has certainly made me feel confident that I am in good hands now. Thank you Dr Simas!

Easy going gynecologist, but VERY forgetful. After walking out from having a Bartholin cyst removed…read moreI headed to the pharmacy in pain to get there and be told she didn't send the prescription. On another occasion, I had to do lab work after my thyroid trial to show up to the lab at 7am before I went to work, and guess what? She didn't send the request. I'm now on a second trial for a higher dosage and I just called the lab and guess what? My request hasn't been sent. I have to wait until they open to request it. I'm a professional, my time counts, and I don't like chasing doctors.

Holy Moly! Compassionate Care is the single best home care service in Visalia. I'm a 65 year old…read morewoman with an above-knee amputation. I'm currently in a manual wheel chair with a smart drive--and every time I hit a bump outside in it, I was getting dumped out, unceremoniously, into the street whIpsy taking my wee dog out for walk. This was happening about 3-5 times a week and when my physical therapist (Drew Branch: he's awesome) heard about it, he did some kind of magic and now I'll be getting a brand new, safe, appropriate-for-my-needs wheel chair! I've got significant damage to my arms from falling, and I'm looking at serious neck surgery. I really can't manage any more damage to myself. Whatever your need, in my experience, Compassionate Care looks at you as a whole person and not just another check to be marked off. I'm so grateful for the excellent care and support I'm receiving. CC has already made my year better! Happy New Year, still, to everyone!

I want to start of by saying I have been going to compassionate family health since 2018 after…read moremoving to Visalia. Initially I had no issue with Dr. Soloniuk-Tays (despite hearing horror stories) I never had any prior issues & thought she was great at addressing my needs. Brenda Kent was my absolute favorite, kind & COMPASSIONATE, always listened & patient (sadly she retired). Since Brenda retired this place just seems to be falling apart. I've experienced so many issues with them never answering the phone (if you are a patient I know you can relate). Their voicemail is always full & they seem to be having a revolving door of new staff (I'm sure that there's a reason they can't keep their staff). I stopped feeling heard & felt like visits turned rushed & like I was just another insurance claim for them to bill. I recently had the worst experience I have ever had with any "professional" establishment. I still can't believe the way their staff (office manager, front office staff, & Dr. Soloniuk-Tays) treated me as I am dealing with a stress-related disorder & post-partum depression. They were extremely rude, unprofessional, & HEARTLESS (anything but COMPASSIONATE). They tried to say I was confrontational for simply trying to explain to them what I needed and because I called them out on a mistake THEY made & refused to take accountability for. Dr. Soloniuk-Tays straight up told me there was no diagnosis or documentation of a diagnosis I was given by her staff & they "lost" copies of important documents I needed. She was so condescending & rude, trying to belittle me. They had the nerve to laugh at my face as I explained to them how I was at a vulnerable time in my life dealing with some horrible medical challenges with my son and my own mental health as I was dealing with their cruel behavior towards me. NOT COMPASSIONATE as they claim to be & I honestly felt discriminated at that. I've spoken to several people who confirm that these facts are in fact true about this place & their staff & I advise you to leave now & don't stick around because you are just not wanting to start over with someone else (like I was). There is good doctors & good people still out there it goes back to simple human decency & empathy more than anything & I feel bad for all their patients specially all the elderly ones they treat hopefully they can advocate out for themselves & leave asap if they're also experiencing issues. I will pray for these staff members & this place because I am not EVIL like they are and I hope that things get better for them because their patients deserve the best possible care

Love Sonja, but every appointment I have had, she has new…read morestaff. I've call for appointments and I have never once not been put on hold, longest time was 6 minutes, hung up called again and put on hold again!! I wouldn't recommend.

I been coming here for years, Always new people working there so can't never keep up with names…read more Lately it's been more people being seen and the wait is longer to be taken into a room. Great Staff of young girls! I been seeing Sonja since 2019. I been noticing changes in her attitude by the way she talks to the girls and while being seen by her she looks bothered like she doesn't care, it looks like it affects the girls when Sonja tells them something .. But does good work by giving me whatever medication I need.

Me negaron el servicio por aver perdido una cita por una emergencia familiar. Hable al siguiente…read moredía entre 8 y 9 am pedí hablar con alguien en español y esa persona fue bien grosera, y pesada con actitud me dijo que no me podían seguir dando servicio y le cuestione y pregunte si era esa su póliza. Porque no me dijeron antes. Si en mi mensaje de recordatorio dice que si pierdo la cita debo pagar $50 y 25 para re programar otra . Y ella dijo que no que mi doctor debía pedir otra referencia y eso si acaso la supervisora me quería seguir dando servicio. Me mandó una letra que no está firmada por la doctora ‍ esa letra no es profesional y es irrespetuosa me siento discriminada y humillada no lo recomiendo. Mal servicio para los latinos .

The front staff mainly the lady that sits on the left with the glasses is not very friendly. No…read morematter how nice you are to her, her tone is still the same kind of rude and not very helpful. Every other office staff there has been so helpful and nice. If I can I personally try to get help from anyone but her. The Dr is amazing. Very very nice and really wants to help you feel better and get better. The guy who does the shots is awesome. Great customer service tries to get you in and out. The type of care : is great expect that they are sooo overbooked it gets a bit annoying. I would recommend this place if you are willing to wait for appointments that are set so far out and get help from a nicer office assistant in the front. I do agree with a lot of the reviews below. They make you come back for test results from tests that they did same day AND you come back months later because it so overbooked. It took me 6 months in total to start the process just to get my shots. I rate this place 2-3 stars. So much could be done to improve and be a 5 star. It's starts with interaction, communication and customer service in the front. You are the face of the business.

I see Eena Wilson, and she is fantastic. Very helpful, kind, and understanding. I appreciate you…read morecan tell that she listens, and really cares about my needs as a patient. She also remembers our previous conversations. I don't feel like I am just another patient she sees, and that is golden to me. Every staff member I have interacted with has been very kind as well. She also always asks me about how my cat is, and I think that is awesome! If you are looking for a new place to go, then look no further.

I agree with Nancy, Abigail, and Dill. The young women…read moreworking the front desk are extremely rude. I have called to cancel, with proof that Arise returned the phone call stating they received my cancelation and to call to reschedule, yet it was still marked as a 'no show'. I have also asked for print outs of my appointments and a phone call reminder only to show up with a different appointment time because it was changed by the young women at the front desk. The girls blame me even though I had proof of the appointment printout from them. I have also had issues with them hanging up on me when I asked for an appointment. The type of care I need makes phone calls a nightmare and these girls at the front desk cause me to have panic attacks! The quality of care would be a lot better if the people scheduling appointments actually knew how to schedule appointments!