I love Watch World. In and out in under five minutes to get the battery changed on my watch. Same…read moreprice as it was last year. This is where I recommend to anyone when they mention needing a watch battery.

Too expensive. There are much more reasonable places to get a watch repaired, so I use their…read moreservices.

Loved all the watches that they had in the store and bought a Skagen watch for a good price. Well,…read moreapparently the good price was because it's not high quality. Super annoyed that the glass of the watch cracked after about two months. Hmm... You'd think it cracked because I hit it against something by accident, nope, just cracked. When I called about the warranty they said the glass isn't covered, but I can come in to get an estimate on how much it would cost to fix! So irritated. Would not ever recommend you buy a watch from here.

Near Dunkin in the center of the mall. Lots of different types of watches on offer here. We were…read morelooking for something very functional and cost effective. There were chives here that fit, although none was actually picked. 3 stars for this large chain. i default chains to 3 stars as they must be A-OK to expand as they have.

Want to looking trendy but not spend a ton on a nice watch? This is the place for you!…read more They have a large selection of fashion watches and you can look in style for a few years but the quality of the watches are OK. It's great if you like watches and want to get a few but nothing spectacular here. There are some solid prices if you look carefully but nothing that just screams look at this amazing deal! Even though this is a watch store please don't buy some of those awful majorly oversized face watches...please let them go out of style!

I had them do a repair estimate on my antique Regulator wall clock. They said it would cost $450.00…read moreto repair. I couldn't afford that, so I ended up selling it. Here is what the man said who bought my clock," Just some adjustments to the verge and it took off. Hands were also loose. I'll put the works in an ultrasound and then clean and oil. It should last another 126 years! Thanks. I wouldn't trust them to tell me the time!

Very experienced and helpful.. Took a 100 year old clock there that was not running from my…read moreparents...cleaned it looked it over repaired it .very respectful trustworthy...!

Gentleman was amazing and very helpful finding an17 year anniversary gift for my wiferead more

I had a chain repaired and broke in the same place it was repaired in the same spot 5 hours laterread more

I cannot give this location a higher recommendation!…read more If you live in WNY do yourself a favor and shop here. This is a true , multigenerational family run business. My parents and I have made periodic purchases from them for decades. They have true jewelers who work there - not just sales staff. My most recent trip was for some replacement watch batteries. Several more convenient "mall jewelers " near me (you know the usual suspects) said they'd have to send out the watches - would take 4-6 weeks . Firths replaced the batteries in 30 min while I waited at 1/4 of the price. Fantastic service and outstanding value.

Firth's Jewelers is an amazing store. Everyone who works there is so welcoming and professional and…read moretreats you with the utmost respect whether you come in to buy a diamond ring or just need help fixing your favorite pics of jewelry whether it be real or just costume jewelry.They are a class act!

I bought a beautifully designed 14K gold ring from Aurum. Paul designed and made the ring himself…read more I bought "on faith" since I live in California and had to trust my instincts, research on this jeweler, and on-line reviews. Before placing the order, I requested that the ring be sized down a 1/2 size - and Paul didn't hesitate to offer this service. The ring fits perfectly, is very high quality and appraised slightly above what I paid for it - so, Aurum's pricing is very fair and reasonable. I wouldn't hesitate to purchase another piece from Paul and his team.

I needed an appraisal of an inherited piece of jewelry from someone who would know what they were…read morelooking at. I was very impressed by the owner's expertise and personal touch. A lovely experience! Highly recommend.