This was my favorite store in Hamburg! Before we left Germany, I bought so many wonderful animals…read moreand buildings, etc, for my train layout, I had to have much of it sent back to California. Unfortunately, many items were still in storage and it was broken into and so much was stolen, I am still sick about it. I was hoping to find circus items again! I miss Hamburg so much and wish I had stayed there! The people are warm and friendly and sooo helpful and polite! Hamburg will always be my favorite city, even though I was born in San Francisco, the people are horrible today and I go out as little as possible. Hugs to all of you!

Probably the ugliest building in this otherwise fairly well-designed neighbourhood. Good choice for…read morereasonable prices. Don't go here if you want top quality, but you do get what you pay for.

you can find almost anything in Karstadt My two favorites…read moreparts of that mall are the Parfumerie/Cosmetics department which is on the ground floor, and their household / kitchen floor (last floor). They have all kinds of designs for the kitchen. I am not much of a cook, but when i see the huge variety (some for VERY affordable prices / some with crazy creative designs) i feel like buying a new home with a 150 sqm kitchen to fit everything in!!! There's a small supermarket in Karstadt, they even have electronics department, bedroom department... They have a restaurant at the last floor. I would really advise you to eat there.. The food is good and it is freshly made in front of u they have everything really I think u need to know, if ur buying a gift from Karstadt, u cant get ur gift giftwrapped anywhere you have to go to the Geschenkservice, and then of course very 'germanly' PAY for your giftwrap, between 1EUR and 5EUR depending if ur adding a flower or a ribbon and on the size of the gift All in all a good mall, wide choice, it has brand names mostly, a lot of variety

The floor with dinnerware and kitchen utensils is fantastic! It's where I go to buy my Kahla mugs.read more

A very upscale and expensive department store. Back in the States it could be comparable to…read moreprobably Bloomingdales or Saks Fifth Avenue, but when I glanced at the purse selection it doesn't look like they have some of the high end European brands for sale such as Burberry, Chanel, Prada, but luckily those boutiques are a short walk away. They mostly carry European brands but have some American brands such as Tommy Hilfiger, Juicy Couture, 7 Jeans. I did see a decent handful of sales tags on every floor, but some of the items were still just too pricey. However, the Longchamp bags on sale were a deal. They also offer a food court and I picked up a ton of German chocolates to bring home in their basement confectionary department. This department has a variety of candies from some you can find at their local grocery and department store such as Kinder to Niederegger to California brand Jelly Belly. Overall I would recommend a stop by Alterhaus just to check it out. At least you can buy some chocolates if nothing else catches your eye. Alterhaus and another department store, Karstadt seem to be the one of the very few stores in the area that close at 8 instead of 7.

Alsterhaus is what Illum is in Copenhagen, but with a niceness scale that is way beyond Illum…read more A rather upscale department store that houses big famous designer brand and interesting decorations inside. It stocks everything from cosmetics (on the lower ground) to home decoration and even cafes, restaurants and food shop. I must add that I love their food shop, especially during Christmas times. Oh, I wanted to buy everything on display. Chocolates, cheese, wine, you name it. There are also areas where you could sit down and enjoy champagne *ahem* or just coffee. Customer service is friendly as far as I have encountered and they have gift-wrapping service on the home decoration floor (can't quite remember which floor was that - 4th?) and it's just located right in front of the lake, hence the name. This place was thoroughly thronged during Christmas shopping season, though - just so you know

I'm always amazed that this small town department store has what I'm looking for and that prices…read moreare almost always competitive. Sometimes the women in the kitchen dept. can be a little disgruntled, but all in all it often saves a trip to Hamburg.

I love poking around in here after work or when in the area. I'm not a very active person and don't…read morecare much for sports, but I absolutely love the toys and games section on the basement floor. Collecting toys is a big hobby of mine and they've always got interesting toys on display or on sale at Karstadt Sport. They also have a respectable video game section, however the prices of the games are slightly higher than I've seen elsewhere. Highly recommended for toy collectors, those young at heart and those looking for unique gifts.

A great place to get treated like a a great big A-hole by salespeople less friendly than the…read moreBeamter at the Auslandamt. I love getting treated like I'm wasting someone's time while trying to drop several hundred euros! I'm being sarcastic! (sometimes germans can't hear it in my tone) One star for having everything in one place and because you can't give any less. Karstadt in general makes me want to open a consulting firm to remodel companies so they can turn a profit and then take on Karstadt as a client and charge them a bazillion euros and make them fire everyone who works there and then hire new people who know IF YOU WANT TO MAKE THE REAL BUCKS YOU SHOULD BE NICE TO THE CUSTOMERS!!! thank you.

It's big but it's not great. They almost have a wide range of everything.read more

Although I love the concept of this place, the store itself is poorly executed. I know the J…read more Petermann catalog from the US which Manufactum basically copied as a business model. There were also already a couple established players in the US which did exactly as Manufactum now does.sell an image. I too love the products in the catalog and the stories associated with each product are what get you hooked in. Unfortunately, a lot of this charm disappears when you get to the store in Chilehaus. I have to agree with another reviewer that it's really bad form to have broken items on display. I have too caught this on multiple occassions. Further, the place is not set up well and you can't wander around well. It's usually full of people and it's just annoying to go in there. In theory, the place is great. They do really need to work on making the experience though just as good in the store as they do in the catalog. Here they have a ways to go.