I bought my 2008 Chevrolet Cobalt at Kars Inc. a couple of months ago. I worked mainly with Tom, one of the sails associates, who was an absolute gem. He was so great to work with. From the minute I arrived at Kars Inc., I felt more comfortable than I did at any other car lot I had gone to. Instead of walking up and feeling closely watched and followed by the workers, Tom approached us on the lot, asked us if we had any cars in mind we wanted to look at, and directed us straight to the Cobalt. The process of taking a test drive was a dream. Tom made a photo copy of my driver's license, and let my mom and I take the car for a test drive on our own. I always feel uncomfortable when car dealers come on the test drive, because I would feel like I couldn't make comments on things I didn't like about the cars. It was a real treat that Tom let us take our time to get to know the car on our own so we didn't feel pressured. We ended up buying the car that day! When it came to the wheeling and dealing of prices, Tom let us name the price we wanted to sell my current car for, instead of forcing one upon us.
Once I was home, I noticed that my car was leaking water in the passenger's side when it rained. I called Tom about it, and even though my car wasn't under warranty, he and his fellow employees worked endlessly to figure out what was causing it, and fixed the problem without me having to spend a dime! It turns out one of the lines from the sunroof was blocked, which was somehow causing water to come in... I'm not a car expert, so I don't remember all the fancy lingo. Tom felt so bad that he didn't catch this problem before sending the car home with me, and told me that if it ever gets blocked up again, I should bring it in and he will clean it out for me.
I also worked with a few of the other employees at Kars Inc. here and there, and I'm bummed I can't remember their names, because the entire experience was great. Everyone was so kind, and I knew that I was buying my car from honest people who put absolutely no pressure on me for anything. I HIGHLY recommend checking out Kars Inc. if you're in need of a car! read more