First, the easy stuff: VEC in Pomona is easy to find, has its own parking lot, and is very clean…read moreand well-maintained. The staff are friendly, unhurried, and coordinate well with one another and with the doctors. Now for the stuff that matters most: Compassion. I think of compassion as understanding someone's suffering, and then acting to soothe that suffering. By this definition, Dr. Sheahan is one of the most compassionate people I have ever met. When I first brought our cat Benny to her for a swollen eye, she used books, photos, videos, and a whiteboard to give me a clear idea of what she was thinking. She gradually unfolded the possiblity of cancer, so that I had time to process it both mentally and emotionally. She outlined the testing options step by step in plain language. She gave me some privacy to collect my thoughts, and then returned to complete our conversation. She called *after hours* to convince a radiology company to expedite Benny's CT scan. When the tests confirmed her suspicions, she didn't announce the bad news and then walk away. Instead, she spoke with gentleness and sat with my daughter and me in our grief. When we asked about next steps, she didn't tell us to go find a cancer specialist. Instead, the following morning she called *before office hours* to speak directly with the oncologist she trusts, to start Benny on treatment and get him scheduled. And Dr. Sheahan did this on her *own day off,* keeping me in the loop by phone and text. All while tending to her garden, and making me laugh. As a retired pediatrician myself, the highest praise I can give her is this: I wish she were *my* primary care doctor.

In September 2025, my husband and I returned from an 8 day vacation to find our dog's right eye…read morelooked a little hazy. Over the course of the day, her right eye became completely cloudy and I knew she had to see an ophthalmologist right away. Thankfully Yelp led me to the Veterinary Eye Clinic, and the amazing Dr. Sheahan! My family and I will forever be grateful Dr. Sheahan was able prescribe medications to help us heal our dog's severely infected corneal ulcer. Dr. Sheahan explained everything thoroughly as she examined Pebbles and actually showed me pictures of the complications to look out for. She was frank about the high risk of rupture with any impact and detailed the precautions that the we needed to take. She was straightforward about the low odds of healing without surgery due to the severity of the ulcer. Although 1:3 odds of healing with medication sounded grim, with Dr. Sheahan's guidance and recommendations, we got the miracle we needed! Now, 7 months later we got the best news possible!! Her corneal ulcer which was initially 99% deep had fully healed! I knew from reading other reviews about Dr. Sheahan that Pebbles was in the best hands with the Veterinary Eye Clinic. I am happy to be able to relate my wonderful experience and immense gratitude for Dr. Sheahan's kindness, frankness, and sage advice. I love that there are three locations, so that when Pebbles needed her medication refilled, we were able to go to a closer clinic in Alhambra. For checkups though, it has absolutely been worth the long drive to Pomona. Thank you from the bottom of our hearts

We've gone to Oaks Urgent Vet twice now and both times had nothing but good things to say about our…read moreexperience. The space is very clean and comfortable, with calming sounds and enough space in the rooms. The staff is very professional and compassionate and responsive. The first time we went we saw Dr. Kohltfarber. He was very kind and explained what was going on in clear language, and answered all of our questions about how to care for our dog after leaving. The most recent time we went we saw Dr. Ferdowsian. She had to share some scary news with us but was so professional and down to earth that, even though I did feel a bit panicked, I was able to ask all of the questions I needed to and I left feeling hopeful about our dog's plan of care. She also contacted us after our visit to check in and was very compassionate and attentive with all of our concerns. Because of her quick findings at our most recent visit, we were able to get our dog scheduled for surgery at a specialty center that same week to have the issue resolved. Now our dog's quality of life is back to normal, and we couldn't be happier. They are also very clear about costs, including explaining all of our options for diagnostics and treatment. We felt their costs were fair too. We never felt confused or lost, even when we brought our dog in for a more complex problem. If your pet has an emergency I would absolutely recommend them.

No one wants to go to a veterinary urgent care…read more Overall, we had a good experience here. Our boy Atticus was having problems urinating. The staff at Oaks Veterinary were very kind to us and sat us in a semiprivate room up front while Dr. Jimenez did some tests on our kitten (he's 12, but he'll always be our kitten). The diagnosis was Feline Idiopathic Cystitis and we were sent home with a variety of medicines, some cans of prescription urinary care food, and orders to follow up with our primary vet in about a week for more tests. Everything was pretty pricey at $1700, so I appreciated that they gave us the cans of food for free (which our primary vet didn't do when we eventually followed up). They also sent the records over to our primary vet, which I appreciated. I had to follow up with the office staff about getting copies of the records for myself and, when I reached out with concern about how long it should be taking Atticus to recover, it took about 5 days to get back to me. Those are the only reasons it's not 5 stars. Lots of parking and food places nearby if you need to wait.

Wonderful experience from start to finish! Scheduling was so easy and they were able to get my dog…read morein for a consult and CT/Rhinoscopy right away! Dr. Lottati was fantastic! She spent a lot of time taking through my dogs extensive medical history, thoroughly explained what she found during her procedures and what to expect moving forward. We never felt rushed in any way. Every team member we met was extremely friendly and personable and the facility is absolutely stunning! We highly recommend Pacific Coast Veterinary Specialist!

We took our dog Harley in to see Dr. Lottati and Dr. Tallant this month, after she was coughing up…read moreblood on walks and an urgent care vet found a possible mass in her throat with an xray. They fit us into their schedule for an appointment 3 days after I called, and were transparent about the diagnostic costs right off the bat. When we came in, we were feeling scared and worried for our girl. Dr. Lottati met with us and took the time to explain what the possible causes could be. She was very knowledgeable and compassionate. We then left Harley with them so they could check out what was going on. They found a mass on her tonsil, and Dr. Tallant removed it that same day. Harley's quality of life immediately improved! She was back to begging for food and for walks within two days. Dr. Lottati and Dr. Tallant were very clear and compassionate when answering all of our questions. We're still waiting for the results from her biopsy, but we now feel happy and hopeful. We are so grateful for the entire team at Pacific Coast. They helped us through the scariest moments of our lives as dog owners so far. We would definitely recommend them.