The owner, Karly Flood, made two appointments with us to come and look at our property to give us an estimate. She was a no show, no call/text both times. We drove more than 2.5 hours to meet her the first day. She texted us back the day after she missed her first appointment stating she had a medical emergency with her son. We were completely understanding and she made a new appointment with us that day that she also failed to make. She knew we were only remaining in the area to meet with her. She never apologized, texted/called not offered any explanation, etc.
We texted the following day again asking for any kind of explanation or mitigation but she never had the decency to respond.
We could not recommend this company for their utter disrespect of other people's time and money. Coupled with the fact that they don't even offer any apology or explanation is a bridge too far for us. Such a shame as she came highly recommended. read more