We were in the market for a new toyota sienna. Went in and was helped by Jackie. They didn't have…read moreany new ones in stock so we test drove a 22 or 23, I can't remember. Jackie brought us in after the test drive to see what was coming soon. We found an XLE and paid $ deposit to pre order it. It took about a month before it arrived, but Jackie was in communication with us the whole time with updates. She was very pleasant, knowledgeable, and great to work with.

I saw a used 2025 Jeep Rubicon X advertised for sale at an unusually low price. Very low mileage…read more As I was in the market for a replacement X I contacted a Sales Assistant who told me the vehicle had been well maintained and had no accidents. She sent me the Carfax which showed no maintenance in the past 1 year even though the odometer was just under 5,000 miles. At the least an oil change should have been done. The photos of the interior and exterior appeared to indicate the vehicles was in very good condition. However, I noticed the winch had been used and the winch rope was extended and tied off to the front hook. I also noticed the electronic winch cord was wrapped around the winch, a sloppy and unusual storage method for an electric winch controller. I suspected the winch had been used and wasn't fully retracted properly. Whether it was in good working was unknown. I reviewed the Carfax report and noticed unusual activity AFTER Toyota of Clovis purchased the vehicle including an "emissions system inspection" and a smog, which it passed. VERY unusual for a 1 year old vehicle with less than 5,000 miles. When I questioned the associate she said they check and service all used vehicles before being offered for sale. I questioned why they had NOT serviced the vehicle (oil change, etc) at 1 year but had instead smogged it and inspected the emissions. She had no answers. I suspected hidden undercarriage damage and requested photos. She agreed and provided them. I received 2 photos of the undercarriage with clearly visible scratches and a possibly bent support attachment for an armor plate. It was difficult to determine the precise damage from the 2 photos. I suspected the muffler, catalytic converter and possibly other portions of the exhaust system were damaged while the former owner was offroading. Clearly the Toyota dealer had done some repairs. I requested the repair work orders and parts receipts. I was told they would be sent. They never provided them. Several people from the dealership sent me emails and each time I confirmed I was awaiting the repair orders. Suddenly they ceased contacting me. Clearly they knew there was undercarriage damage which Toyota of Clovis had repaired. The damage was significant enough to require a smog test. However, they attempted to deceive me and YOU by citing a clear Carfax and going silent regarding the repairs. If this doesn't deter you from ever purchasing either a new or used vehicle you should have your head examined.

I took my son's vehicle which was under warranty through CarMax to Mann's Auto. The water pump had…read morewent out and needed to be replaced. I had the vehicle towed in and Brian took care of everything. The diagnostic was done extremely quickly and he kept in contact with the warranty company. Communication with me was amazing every step of the way and I could not have asked for better service. A short time later the transmission went out, nothing to due with the first repair. I again had it towed to Mann's and they took care of everything from the moment it was towed in to the day I got the vehicle back. Communication was excellent and Brian advocated for me with the warranty company. I can't say enough good things about Mann's. They have great communication, are reasonable priced and are honest. I would highly recommend them to any of my family and friends.

Review for MANS Auto - Unfortunate Experience with Customer Service…read more I came across MANS Auto while browsing Groupon for an oil change and was initially impressed by the positive ratings and reviews. I always check reviews before choosing a place to ensure they treat customers right and offer honest service. That's what led me to call them directly and ask about the Groupon deal they were advertising. During the call, I mentioned I had a Groupon and asked about the requirements for booking an appointment. While the man on the phone (whose name I didn't catch) began scheduling me, he informed me there would be an additional $25 charge for an oil filter replacement and oil disposal -- on top of the $50 Groupon. I let him know that the extra cost was a bit high for me and was simply trying to understand the full pricing. Before I could finish explaining or ask any follow-up questions, he cut me off, talked over me, and told me to go find someplace cheaper -- then abruptly hung up. I was shocked at how dismissive and rude he was. There was no attempt to clarify, help, or even show basic courtesy. Customer service means a lot to me, and this experience was a red flag. I take good care of my car and expect the same level of care and professionalism from anyone I trust to work on it. If someone is quick to hang up on a potential customer, I can only imagine how they might handle customers' vehicles behind closed doors. Unfortunately, based on this experience, I cannot recommend MANS Auto. Respect and professionalism go a long way, and I hope they consider improving how they treat people on the phone -- it's the first impression that matters most.

Such a warm and friendly place. They go out of their way to make sure all your needs are met…read more Thank you to George and the other gentlemen who is sometimes out front and being a former retail employee, I recognize excellent customer service. Thank you to the whole staff for making my visits pleasant experience.

Came in for my tires 2 weeks ago and unlucky me ended up with a huge screw lodged in my brand new…read moretire. I love how fast, friendly, and efficient everyone is. They were able to patch it up and had me out in under 15 minutes. I was very grateful and the best thing is that they ALWAYS take pictures to show you. Great work, friendly, and awesome value.

This is a great company. The work is excellent and Javier is amazing, honest and communicates…read moreissues in a timely manner, I highly recommend this company!!

Called ahead and spoke to Jonathan about a tire repair. He said call back at 2, since I would have…read moreto wait there for the tire repair. Called back and he said come on in. Walked in and wasn't greeted in a welcoming manner but asked for Jonathan anyway. Guy at counter (white guy with beard) said Jonathan just stepped out so you can wait for him. Another guy, Steve approached me and asked what I needed. He said "If Jonathan can't help you I will" So I waited at counter and no one even spoke to me. Not the original guy and not the Hispanic man behind the counter (who I learned was Jonathan) never acknowledged me. I felt like a moron standing there so I walked out. Steve immediately approached (as I as on the phone calling Les Schwab) and asked "didn't anyone help you"? I said nope, didn't even acknowledge me. He apologized profusely and said "yeah, it will be at least an hour before we get to you". Why didn't Johnathan just tell me this morning that they were too busy. So here I am, at Les Schwabb, and they couldn't have better customer service. They're getting me in right away as a walk in. Lesson learned.

Maintenance oil changes tire rotations filters and fluids for all vehicles is done well every time…read more Honest pricing on all materials and service charges. Service is done on the day of appointment . Every person working at shop is attentive, respectful and professional. Recommend this location .

Trust worthy, fair pricing. Delsids was recommended by a good friend and we all know those are the…read morebest referrals. Would and haverecommend Delsids to family and friends

Fast and complete work. I had my rear air suspension replaced. No problems whatsoever since.read more

Been serving my Porsche since 2013 after recommendation from Porsche Club. Always given details of…read morewhat needs to be done

Amazing service! Honest, trustworthy experts who go above and beyond. We are always 100% satisfied…read morewith the repairs and service provided.

These guys and gals are great! As has been mentioned in other reviews, they are very popular and…read morevery busy, so don't bring it here if you need it in a hurry. But if you have the time to leave it, they'll do a great job at a reasonable price, and really go out of their way to make sure you get exactly the service you need without upselling.

Jim is a snake. He put cheap aftermarket knock sensors on my tundra that lasted about as long as it…read moretook me to drive home. I took my truck back and he insisted that the issue was something other than the knock sensors then proceeded to charge me for further diagnostic testing. I took my truck to a qualified mechanic who replaced the off brand knock sensors with Toyota sensors and my truck has been running perfectly ever since. it should be a sign when the mechanic can't fix your vehicle yet offers to buy it for an insultingly low price since it's not in running condition. Stay away from this shop and these poor excuses for technicians. Jim needs to retire already and stop leeching off the local community.

Terrible work quality, had our truck in and out over the same "problem." Misdiagnosed, overcharged,…read moreand sold us used parts while claiming everything was new. They do not have the records concerning the whole repair sequence, no new part numbers, nothing. Their "mechanic" forgot to bold down the radiator (which was never part of the problem.) Had to be towed two days after picking it up from their chop shop.