First I noticed how clean and neat the store was as we walked inside. We were greeted promptly by a…read morenice woman Shane... spelling maybe off. She was very knowledgeable about all the products we inquired about and took her time because we didn't have a clue. She didn't rush us even though we had tons of questions. They offered all sorts of different price points we went kind of in the middle. We tried a ton of their juice which was soooo Good! We thought tobacco was the way to go from cigarettes to ecigarettes but after trying their flavors we decided both a fruit one and a tobacco. All in all we haven't had but one cigarette tonight which is a miracle and the customer service went above and beyond my expectations as a newbie to 'vaping' Thank you Vapor Galleria !

I was looking for a vape and these guys helped me out. If y'all need a good vape make sure y'all…read morecome check out braydon & shayne!

Welcoming and knowledgeable staff. I get my supplies here whenever I'm in Tyler. Great customer…read moreservice.

I have NEVER been a fan of house made juice. After stopping here and getting the sad news my juice…read morewas out of stock I was going to leave. However, the lady helping me suggested just giving house made juice another try. Well I did, and I was shocked. It is actual full of flavor, and the consistency is practically perfect. May not need premade juice anymore! I'll be back!

Vape City has the best selection, nicest staff, and best hours (24/7!) of all the vape shops in…read moreTyler! When I first started vaping to get off cigarettes, no other store answered my questions so patiently. The prices are great, they regularly run discounts, and they have a good rewards program. The selection is huge and could be overwhelming, but it's very well organized so finding what I'm looking for is easy. Thanks so much, y'all!

My wife and I came in to look around and purchase some products in the store and we first noticed a…read morestrong smell of something we both knew was illegal. It was pretty strong but we shrugged it off thinking maybe it was due to the delta products or something. But on top of that the young Hispanic man behind the counter lazily got to his feet and with. Reddened eyes nodded at us with a slow greeting of ",,what's up?" . I felt it was extremely unprofessional and it added up to my wife and I what was going on at this store. We kept quiet still and began to browse but I swear this man was so lazy and unhelpful that we both were beginning to get extremely irritated but still kept a smile and nice mannerisms. I started to ask for the manager but we just decided to high tail it outta there before something happened and we got busted right along with this man by guilty by association. Don't ever go there it's not worth the risk nor the TERRIBLE service!!!!!!!!! I don't understand how they stay in business really. Are they all like this? I've seen them in allot of places around tx. Why is customer service so damn terrible these days.

This shop has a good selection. I've spent lots of money there. now in order to receive my points…read morethey want me to have an app which requires not only my phone number but also my license number. And they have no other options. That's just a little too much for me. To be fair, they said they already have my license number. Which I don't know how they got it. If they were carding me and stored it, they store it without my knowledge. Rule number one for business, don't add unnecessary complications to the customer. But I'm sure most won't care. But I do. and there are plenty of other options online and local that don't need private data.

Good selection of cigars staff was friendly and helpful..also knowledgeable of the productsread more

The cashier took forever to come over to see what I needed help with…read more She basically accused me of having a fake.I d after I'd already paid and acted like she wasnt going to hand me my purchase. I reached across the counter and grabbed my stuff.And went to leave, and she yelled at me. I never leave reviews ever. I literally just signed in to Yelp, just to make this review because it was so out of line the way she acted. She said her name is Maria.

Absolutely wonderful. I wint go anywhere else. They have the best customer service and best prices…read morein town

Nice people and lots of products to choose from. Their extended hours are great for those of us…read morewho work late. I am a regular customer and they do their best to make sure they have my brand/flavor vapes in stock. Really like this particular location because of the friendly service I always get when I visit.

Great customer service, great peaceful environment, just overall great experience! I would…read morerecommend any smoke center for all your air freshener and smoke products!