I love serendipity!!!…read more Irene plays the ukulele and her friends sing Bob Dylan and Leonard Cohen, how fun!!! Admits tropical paradise, quiet, and serenity, I found quickness and humor, the best!!! Mahalo to all of you. Aloha, Vittorio is ready for his ukulele lesson.

In life, I've learned to "go with the flow" and it's always an amazing adventure when you do…read more Finding myself at the Lave Tree Tropic Inn was Jumanji! The symphony within nature kept me invigorate. The historical charm of the area is tempting to both an Indiana Jones or Tomb Raider adventurer(s). Yet, it is the subtle charm of Irene that soothes the balance between nurture and nature. You will be awaken by the most aromatic vanilla-macadamia-nut coffee whiff, while being tempted by a freshly baked warm, "banana-chocolate-chip-papaya-slice-of-heaven-bread." Now, a word-of-advice, the road towards the Tropic Inn requires "off-road" tires and caution within the trail. It rains often, and muddy roads create sticky situations. Nonetheless, if you're down those neck of the woods, you otta' know your terrain... Mahalo, Vee

Wonderful Hawaiian Hospitality at the Grand Naniloa Hotel Hilo…read more Coming from Honolulu as a kamaʻāina, I was truly impressed by the warm hospitality I received at the Grand Naniloa Hotel Hilo - a DoubleTree by Hilton. From the moment I checked in, Miss Brooke, Miss Melissa, and the front desk manager ( young Caucasian man I forgot his name), were exceptionally warm, welcoming, and helpful. Their genuine aloha and professionalism made me feel very well taken care of throughout my stay. The hotel has a beautiful Hilo setting, but what really stood out to me was the service. As someone who lives in Hawaiʻi, I especially appreciate when a hotel reflects the true spirit of aloha, and I certainly felt it here. Mahalo to Brooke, Melissa, the front desk manager, and the entire Grand Naniloa team for making my stay so enjoyable. I look forward to returning on my next visit to Hilo!

Amazing staff. Kailyn at the front desk was awesome. Extremely friendly, knowledgeable, & great at…read morewhat she does. Always nice to feel the Aloha welcome when checking in. We stayed 5 nights which included hurricane Lala. Shout out to Scott at the lobby bar for always keeping our drinks full and the conversation. The hotel was great with communication as far as the hurricane information. Letting us know the power might go out which it did. They provided sandwiches, flashlights, & information. The only part I feel this hotel failed was after the power went out. Everyone wanted to hang out in the open-air lobby & converse with one another. I understand why the bar can't be open, but they forcefully herded us to our rooms around 6:30-7:00pm. I understand the locals need to go home to be with their families & drive safe but it felt like Covid all over and people telling you what you can and can't do. If we had our own beers which a lot of people did, we should've been able to hang out with others in the lobby to chat. Instead, they made us go to our rooms, which were dark with no AC. I heard they had 1 person from each department remain on the property. They could've had someone hang out in the lobby as they were probably worried about people taking from the lobby bar which is understandable. But leave an employee there so we can stay cool, keep having conversations with other guests, and enjoy the open air breeze. Left the day after the hurricane & a lot of water went thru the hotel especially in the stairwell which everyone had to use without the elevators. So yeah the hotel is a little run down but it's in a great location and I would return in a heartbeat because of their employees. Just don't play Dr. Fauci in the next hurricane & let everyone still vacation.

This is a charming inn just outside the National park. It is so clean and peaceful. We loved our…read morestay.

Stayed here for three nights. It is very close to Volcanoes National Park. The Inn is near a dead…read moreend so not much activity. Very quiet at night except for the insects. Beautiful property. Rooms are sparse but were fine for our needs. I thought the inn had a nice cozy feel. Common room has books and games and comfy. Shower has great water pressure. WiFi was very good. No tv in our room but I didn't care. If you have something you really want ask as I did see one room that had a tv anyway. Also if you prefer first floor request that. No daily room attendant so no fresh towels, sheets, etc. The inn advertises a hot tub which was not working at all during our visit and appeared to not have worked for quite some time as there was no water in it. Breakfast every morning is papaya boats that have yogurt pineapple and bananas. I thought they were delicious. Also there is banana bread which is really good too. A couple more options would be nice especially if you are here for many days. Also nearby is the Garden Arts which has handmade goods. You can also eat there and at the Volcano Lodge and a brewery. I'd stay here again.

We had a great experience staying at the Hilo Hawaiian Hotel and would definitely come back…read more The best part of our stay was the staff. Everyone we interacted with was friendly, welcoming, and genuinely kind. A special shoutout to Charla at the front desk. She was professional, patient, and handled a difficult guest with grace while still making everyone else feel taken care of. Employees like her really make a difference. The location is beautiful. The ocean views are amazing, there's plenty of parking, and it's a nice area to walk around and enjoy the scenery. Our room's AC worked great, which was much appreciated after spending time outside. The hotel itself is clean but could use some updating. I think it would be nice to modernize certain areas while still preserving the Hawaiian history and charm that gives the property its character. There are also a few maintenance items that could use attention. For example, our towel rack was very loose and some bathroom finishes were showing wear. We also really enjoyed WSW | The Steakhouse. The service was excellent, and the bartender was knowledgeable and made great recommendations. Overall, if you're looking for a comfortable stay with beautiful views, friendly staff, and a relaxing atmosphere, I'd definitely recommend staying here.

I think if you're familiar with the properties on Banyan Dr. you know the Hotels are old. I don't…read moreexpect much, we always stayed at Uncle Billy's (RIP) but decided to try here. First off, the Lobby area is absolutely beautiful and parts of the Restaurant is still under construction. However, the rooms are dated.. extremely dated. We had three rooms for our Family, all on the 8th floor, and our room smelled of straight mildew as soon as we opened the door. Unfortunately we couldn't keep the door open to air it out as it was also extremely humid and there were swarms of termites on the balcony. The wallpaper was bubbling all over the walls, and the rug and chair fabric looked as if it were better to just toss. The minifridge was also busted.. it would freeze all our beverages that weren't placed in the freezer. Annoying but I'd rather it be frigid than warm. The bed was very comfortable and clean.. as well as the bathroom. No signs of rust or mold. No bugs were seen in the room. Front desk was flustered when we checked up, there were a lot of activities in Hilo town this past weekend so although they weren't overly friendly, they weren't rude. Parking is onsite but of course first come first serve. It's nice that they have a garage under as well but if you miss snagging a space, there's street parking. It was a great visit for us so we do recommend it if you get your room at a decent rate. The property is very well kept and the elevators are relatively fast but the location itself is very convenient to everything you need to do.

The Island Paradise Inn provided a central location for me when I needed a place to stay. My…read moreinitial plans did not work out, and Ophelia was so kind and respectful to me. I stayed in the Bamboo Suite, which contained a double bed, FREE wifi, cable TV, small refrigerator, microwave, basic kitchen/dining items, bathroom with a hot shower, towels, etc. The Island Paradise Inn is located next to a 7-Eleven in Pahoa and a bus stop. The Big Island has a bus system ($1 per ride), and I was able to travel to Hilo fairly easily. There is a coin laundry facility across the street, as well as a bar with live music each night. A natural foods store is located down the road. I unfortunately had to leave the island sooner than planned, and Ophelia was so understanding with my situation. I would recommend the Island Paradise Inn to travelers looking for a convenient location with great amenities for a very reasonable price.

Poor place and difficult host (Ophelia). This place has very crappy electricity: running hot plate…read moreand microwave together during cooking leads to blackouts. True, the host left instruction not to use two electrical device together, it's just not intuitive at all and who can remember that precisely during a long travel, and mistakes do occur on everyone. This place has no internet (no problem, we can use our own). No hot water in bathroom basin, no problem, we can get hot water from the shower. Shower door leaks, no problem, put a towel there, just endure 3 days. Kind of dirty and disgusting: the bathroom was connected completely to one of the small bedrooms, so the smell from the toilet can actually go into the bedroom, no pictures of this detail shown in the booking pictures. We endured all these, no problem, we know we did not pay that much. Left thank you message and decent review for her, since we know running a business is not easy, being a decent guest is always good. We said publicly 'Ophelia truly tried to help and is very kind hearted person'. Sure, when the crappy electricity went off, she did came to turn it back on so we can cook our dinner. Guess what happened next? After we left, this host Ophelia smeared us on Airbnb for 'not able to find the place which is right on central avenue, that she had to drive out in midnight to lead us in', sorry, this completely did not happen, we found the place ourselves. She accused us for not shutting her doors, which did not happen either, I just text her for unclear instruction on how to close the doors (she wrote a sentence without punctuation, which makes the information misleading, and she did not respond or solve the problem), and then we figured out how to lock it, and wrote a note to cofirm with her 'no worries, problem solved'. She completely did not read any of the messages. And God knows why she later used this communication to accuse us in the guest review. What's most infuriating in her review is that she continued to write 'The guest is not able to read her instruction written in English. I think this could be due to the language barrier. They could have traslated it.' This discriminative language entirely crossed the red line, had to report to Airbnb, don't think there is another choice. With such a lot of hate, she completely should not have been a host. This is a profession for people who wants to help.

Super stay and comfy kitschy place with great views. We also really enjoyed our meal here…read more We ticked a bucket list item off with this stay! Mahalo!

Do you want an experience of a lifetime? Do you want to be a part of living history? Ever want…read moreto walk in the footsteps of those that dared to be a part of something so amazing words fall short? Book a stay at the Volcano House! The rooms take you back to a magical time, a time with character! The staff feels like family. The location....the location is beyond imagination, especially on nights like tonight when the fire and flame meet an unbroken gauze of the bewildered! Stay in the only place on the Big Island Mark Twain would recommend, talk to the family that hosts you, and experience the smells, sights and sounds of the past, present, and future! Make sure to have dinner....Get a reservation for the five star food and the attached Volcano House Restaurant ! Trust me!!!!!! There is Nothing like this in the world

The price felt fair overall, but I think many reviewers weighted the cleanliness and renovated…read morerustic aesthetic too heavily. Having stayed in 2-5 star hotels across the U.S., this property is a good example of how subjective hotel ratings can be. Hilo simply does not have the newer luxury resort inventory you find on the Kohala Coast, so don't assume another hotel is upscale because it has "Grand" in the name. I can understand the appeal of its boutique-style, active-traveler, eco-conscious, customer-friendly atmosphere, hence the skewed 5-star ratings. Our biggest disappointments were room size, cooling performance, and noise/poor acoustic privacy. I'd still give it a low 4 stars because of the location, cleanliness, Aloha atmosphere, and staff friendliness. The property offers very basic accommodations in what resembles an old Travelodge/Motel 6-type property but cleverly renovated. The owners clearly understood that with clean rooms, vinyl plank flooring, fresh paint, and updated furniture, and a hint of a Zen/Environmental/Aloha vibe, they could offer a strong alternative to Hilo's aging high-rise hotels. While there are wheelchair ramps, the property has three stories and no elevators which means you'll have to carry your luggage up the stairs for most the upper floors. Some rooms face the inlet/ocean across the street fronted by a very old looking fish pond, while most others look across to each other with a small garden areas between or the decent pool area (no hot tub.) There's free lobby coffee in a large pump dispenser since rooms lack coffee makers, plus complimentary bikes and paddleboards. A very small lagoon beach is directly across the street, with two decent restaurants within a stone's throw. Downtown Hilo is about a six-minute drive but probably not walkable for most people. Rooms are compact, and the bathrooms are tiny with no exhaust fan. The bed leaned softer than average, and the TV was smaller than most modern computer monitors. The A/C struggled with Hilo's humid climate but managed to keep the room barely cool enough for comfortable sleeping. Shower pressure and temperature were acceptable, though the showerhead sat around chin height for me at 5'11". The biggest drawback was noise and lack of sound privacy. The glass louver windows provide almost no sound insulation, so you hear everything outside your room -- kids running the halls, conversations, foot traffic, and nearby guests. Anyone outside your room could easily overhear conversations inside. There's also noticeable jet noise due to the airport proximity, though fortunately I don't recall hearing flights between 10:30 PM and 6:30 AM. Rates are typically less than the nearby aging high-rise hotels with more upscale branding (and more uneven reviews). If SCP is at least 20% cheaper than those competitors, it's probably the best value in Hilo. If it fits your budget, I would opt for the ocean view rooms with the balconies at the SCP. The hotel appeared to be finishing renovations on its last older rooms during our stay, so many of the older 1-2 star reviews are probably no longer relevant

Hotel has a cheap renovation that looks good from a distance but is very superficial. Bathroom…read morehas practically no counter space. Seems like a handicap room layout. But I was told it is not. The Green Initiative BS is just a way to charge you $30 more per day after you already agreed on a price. Then they claim it covers wifi and parking, when reservation already says those are free. Parking lot really only has parking spots for sub compact cars. Most cars are using 2 spaces. Simple things like not having any water glasses, or ice bucket in room, with their green initiative, you just two large quart mason jars. WTF? I just want to brush my teeth and rinse my mouth. Can you just give me a normal water glass? How does a mason jar save the planet. TV is ancient, it was old back in the early 1990. It is just a 26in TV. Not anything like the TVs described in the hotel ad. Rooms do have a fridge, it is tiny and will only hold maybe 12 cans of soda. But it does work! Ceiling fan is newer and large. It is quite so that is nice plus. Room has tiny window AC unit which actually works pretty well. Of course Hilo is much cooler than Kona, so it doesn't need to cool as much. Unfortunately rooms are not soundproof at all. You can hear everything for several rooms away. A white noise machine would be useful here. Room has serious lack of power plugs. But they do have two $6 power strips (not surge protectors) that have seen better days a decade ago. Not a USB plug in site. Desk also doesn't have an accessible plug. Just have to use the cheap powerstrip that had everything else plugged in it. If you don't like stairs this hotel is not for you! Forget it if you are handicapped as entire hotel has stairs all over as layout seems to be haphazard at best. The upside is you get free hot water to drink in the lobby because is included with the $30 green fee, which means, you got scammed to pay another hidden fee so you can drink out of a old mason jar! Seems coffee and hot water are nearly always free at practically every other hotel. Never seen anyone pretend free hot water for drinking was actually an amenity before.

I'm so sorry they closed. I used to stay there for decades. What a disappointment but I'm sure it's…read moregreat for the community.

Very comfortable place. We visited Hilo from Kona and didn't want to drive back. So we found this…read moreplace. It didn't have AC but the fans kept us cool. The Mark was very hospitable and got us situated.

I absolutely loved staying at Kilauea Lodge for my recent trip to Hawaii. The facilities are…read morewonderful, and include easy parking close to the rooms, spacious rooms and bathrooms, a cozy gas fireplace, air conditioning, incredibly comfortable beds, wonderful showers, a hot tub, and a gazebo. The staff are also very friendly and made the trip easy. They provided recommendations and even helped us when our tire pressure was low. Thanks, Rachel and George! The location is unbeatable - it's about 10 minutes to the park, allowing you to easily beat crowds, make it to last minute eruptions, or optimize hikes based on weather. It's an easy 40 minute drive to Hilo also, if you want to check it out.

Our respite stay after a full day of chasing Volcano Craters and remote petroglyphs…read more Ten minutes from the park exit, just had dinner in the park. Works out great , self check in. Old fashioned but just right for the Area.