My husband suffers from Atrial Fibrillation we changed doctors from MGH to Dr Desai per…read morerecommendation from our Primary doctor. He had my husband on a heart monitor and he was scheduled for a review of the results. My husband was not feeling well and I called Dr Desai who was less than helpful stating if I thought he should go to the hospital I should take him. I would not recommend this doctor to anyone! Needless to say my husband did end up in the hospital and he was in Afib!

My husband's Lyme disease is acting up and I hold Dr. Bandari of Charles River Medical Associates…read moreresponsible. Years ago Lew went to him to be tested for Lyme. The doctor's office told him that they would contact him if the test were positive. They said "No news is good news." They never contacted him. Three years later another doctor was going through Lew's records and saw that the earlier test result had been positive. Dr. Bandari had "forgotten" to call. Lyme can be cured if it is treated right away, otherwise it can become chronic. Because of Dr. Bandari's negligence Lew did not receive proper treatment and now the Lyme is chronic.

I was at the ER on July 14, 2023 because I cracked my head and needed 7 staples. As other reviews…read morehave stated, it was a long wait to be seen. I arrived at about 245pm and was discharged at 720pm (when I left, the waiting room was more than double than when I arrived). That being said, my experience is that hospitals range from 2-12 hours wait, so although I felt like I was in crisis, I was sitting near the check in desk and the people they triaged before me FOR SURE were in more of a crisis that I was. Everyone was very nice to me. The check in person, the triage nurse, the RN who gave me my tetanus shot, and the doctor who treated me were all very nice and attentive (even when I was in the waiting room, when I needed more gauze or ice, they were very quick to give it to me). Maybe when I get my bill I will have something bad to say, but I thought I was treated well at this hospital.

On 4/11 entered ED was left in a room no call bell had to yell at people passing the room to go to…read morebathroom. X-rays taken they claimed no break of right elbow - gave me 2 Tylenol and told me I could leave - did not show me where to get out of there - ended getting lost finally person who took payment walked me out to my waiting ride. Had no sling or anything to stablize the arm. Days later went to PCP who did another x-ray and guess what. The elbow was broken. Due to time between leaving that hospital broken bone had shifted requiring surgery which I now have plates in place to correct the break that they dropped the ball on

Do not trust the billing department of this office. They made a billing mistake that I've called to…read morecorrect 5 times now and it has never been solved. Now I have a collection agency after me even though the mistake was theirs. TuftsMedicine in general has been impossible to deal.

From the owner: Tufts Medicine brings together the best of academic and community medicine to deliver exceptional,…read moreconnected and accessible care. Comprised of Tufts Medical Center, the principal teaching hospital of Tufts University and the Tufts University School of Medicine, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home, and an integrated network of 2,300 physicians, we treat the most complex conditions, keep our communities healthy and bring research breakthroughs to life.

One of the rudest doctors I have ever been to. At the same time I have never felt so confident in…read moreany doctor since. He will take care of your eyes which is the most important thing but he gets an F in bedside manner.

He is direct and honest! One of the best doctors I've been to. Even though it is a long wait to see…read morehim, it's worth it.