I came into this store specifically because it advertises that it buys diamond rings. I waited…read moreinside for over five minutes while four employees were present, and not a single person acknowledged me -- no greeting, no "we'll be right with you," nothing. The experience felt dismissive and uncomfortable, and honestly came across as discriminatory. Regardless of whether someone is buying or selling, every customer deserves basic courtesy and acknowledgment. I ended up leaving without service. I would not recommend this store if you expect professionalism or respect.

I cannot say enough good things about this business. From the customer service to the products they…read moreoffer, they are top notch! When you shop here they make you feel important and special! They go out of their way to help you find the perfect item! They are truly a gem in Wichita!

Really cute shop with a lot of unique treasures! Great place to find gifts for the person on your…read morelist who has everything. Lots of local goods too! The staff is super friendly and helpful!

Artful, soulful shop. Candles, jewelry, and trinkets…read more Simple joys and smiles. Haiku Yelp Review #9

I expected something different and was bummed when we walked in. I hoped for a MUCH bigger…read moreselection of board games but this was really a mish-mash of different things. It felt like Hot Topic meets Spencer's meets yard sale. It also felt very claustrophobic inside. You couldn't really move around much with the people in there. I'm sure this place is great for some and I'm sure the owners are lovely people but this is a hard pass.

Before I start this review, let me just say I am a certified nerd when it comes to all things…read moremovies, books, tv, video games, and anime! When I walked into the burrow, I was surprised by its size. It was smaller than I was expecting, but I didn't feel cramped. There was a back room where I heard some fellow card game enthusiasts having quite a rambunctious time, something I plan on being a part of soon! The contents of the store made me feel like I was living out a wonderful dream. The shelves were lined with things from my favorite amines and books, especially Harry Potter. (If you haven't picked up on it yet, the stores name comes from Harry Potter!) Let me tell you, I almost spent all the money in my account in that store. And I wouldn't have been upset if I did! I picked up a few things that I will for sure add to my collections. If you're into things such as any of the things I listed above, you'll love the Burrow.

What a truly lovely store. Talk about a great selection of gift ideas for days. This is definitely…read morea one-stop shop especially around the holidays. I also liked their clothing options. The staff was friendly.

Fun, lovely place on the right side of history. Staff very helpful. So many wonderful items.read more

Very accommodating to out of area shoppers !! Great products ..excellent quality. Always friendly…read moreand makes you feel that that they value your business.

Top to bottom, this store is terrific! Service, selection are unparalleled in Wichita. They do…read morecomplementary gift wrapping and delivery in town. They have a complete Bridal, and brands you won't find anywhere else around like Annie Glass, Bernadaud, and Baccarat. They're extremely accommodating. This is such a perfect shop!

Staff was very friendly and helpful and the store is clean and in inviting. LOVE their "day after…read moreChristmas" sale on their Hallmark signature ornaments! I WILL visit again.

I needed some birthday cards - called Amy's and Olivia picked some out - called me to see if they…read morewere ok and brought them to me curbside. Went above and beyond! This store has my loyalty forever. Will get as much stuff here as possible. THANK YOU!

Love this store. Favorite place to be in the mall. Very friendly staff that are knowledgeable on…read morethe products they sell and very helpful. Great place to get a gift for someone or treat yourself. There's an abundance of different things from mineral specimens to swords to incense, tapestries, posters, jewelry, they have something for everyone!

This is probably one of the best stores in the mall. This place is very reminiscent to similar…read morehippie stores like "earth bound" and " hot rags". It's full of great nik naks, collectibles, clothes, flags, incense and really anything that shouts out that " you need to lay back, relax and have a good time" everyone here is friendly. It's quite pricey. There's various items that you need to be 21 + to purchase.

I recently bought figure skates. A nice man in the wrong department walked me all the way…read moredownstairs and found me some brand new skates, not even on the shelves yet! His name was Matt M. and he has great taste in skates!

Do NOT make an online order with Scheels... what a freaking nightmare…read more We ordered a $700 item that their website said was "In Stock"... so, to be on the safe side, I called the store to verify that they, in fact, did have that product in stock... the guy I talked to assured me that they did have the item. So, I placed the order...mere minutes after placing the order (paying for the item for store pickup) we received an email saying it was "out of stock" but that they had one at another store that would be shipped to the Wichita store, but would take 7-10 days. Needless to say, we were not happy! 13 days later, the Wichita store FINALLY got this item back in stock (according to their website). So, I called the store again and spoke to an individual who assured me (again) that they did have the item in the store. So, I asked if our existing online order could be filled by the item they currently had in the store...(no brainer, right?). He said, after checking with management, that we would need to cancel our existing order, then they would set the item aside and we could come in, pay for it, and pick it up. Of course, that meant we were at the mercy of their refund process (which took 5 days, btw), so we were out $1400 until they decided to refund our money. We picked up the item later that same day with no more hassle...thank God! Never, ever, again will we make an online order from Scheels... we like the store, but my goodness, for an employee owned company, one would think they would take more pride in their customer service.