We bring our dogs here multiple times a year. The owners and employees are highly trained, and you…read morecan tell are animal lovers. Whenever we arrive, the dogs get so excited, they're crawling over me trying to get to them. One of our dogs was abused as a puppy, and is very skittish of people, even those that she is familiar with. She shows no fear when we arrive at Lucky D. The property is pristine, calm, and what I particularly liked, is that considering it's a place that boards dogs, it does not smell, and I don't arrive to chaos, overcrowding and dogs barking out of control as was the case with where we used to board our dogs. Everyone is so nice there and accommodating. We've never had an issue if we have to board an extra day or at times when we have very little notice. I highly recommend Lucky D. My dogs also feel the same way.

Having boarded numerous dogs over 26 years at Lucky D, I have to say that my animals have had the…read morebest of care. Now that most of the kennels are actual mini-apartments with large fenced outdoor enclosures, our dogs get to cohabitate together just as the do at home, play, eat and sleep without a hitch. I highly recommend the facility as a home away from home for your family pets. There the are treated like "Family" Ken Bloom Kailua-Kona

I have used this place when it was owned by the last Vet. She was great. I have heard from other…read morefriends with animals that they like the new Vet. I have a few cats that require fixing. So soon making appointments

Had to call for help on cats paw. Finally it healed after using liquid bandage. Office staff was…read morevery helpful. Hope we won't have to go back but knowing their there is comforting. Maybe open 5 days a week would be better

The doctors, assistants and receptionist are so nice and helpful. They even sell dog and cat food…read moreand accessories. It's clean and their hours are reasonable.

Excellent customer service. Easy to make appointments. Friendly staff. The prices are averageread more

My husband of over 30 years, passed away unexpectedly. To say that I was devastating is an…read moreunderstatement. We moved from San Marcos California over 5 years ago and lived in Kailua Kona by ourselves. Everyone is on the mainland. I called the company and they are very kind and very compasionate. I had the opportunity to say goodbye to him for the last time for the rest of my life. I was innitially thought that the experience letting my baby go would be a horrible one. Instead, it was an enlighten experience amidst a horrible natural life experience. Naomi made sure that I would survived my husband and I could move on and be ready to face my own life challenges. I do not think that her counsel would not affecting me. However, throughout all of this difficult process, it guides me to move to the right grieving process. The grieving process was very hard, but I I think, it got better because the supports that I recieved from a kind person like Naomi, my family members who live on the mainland, and the Kaiser Permante along with the resources that available from the County of Hawaii. Naomi gave me a strong foundations and I am glad that I picked them to take care of my baby's last need. I love you my baby and we wil meet again someday!

It's been almost two months since I used their services for my cat. I was met with warmth,…read morepatience, aloha, and kindness. I was a complete wreck but my time was my time and the sweet lady that ran the operation, allowed me to be myself, grieve and go at my own pace. I did a private cremation and was able to sit and wait until I could take the ashes with me. It's not cheap but for me, knowing I have my fur baby's ashes with zero doubts, was worth it to me. I had a private cremation done in La once and it was about the same price. I recommend then with no hesitation! The only thing I'd recommend them changing would be to do nose prints or paw prints. In La I got a nice little laser engraved wooden ornament with my cat's nose and paw print and her name included with the cremation. Something like that would be a great improvement to the service provided. All of that said... still impressed and I appreciate everything!