I would give zero stars but 1 is the minimum. I was denied a second glass of tap water after an 18€ purchase of matcha lattes, cheesecake and onigirazu. I walked up to them to order another desert and asked for a second glass of tap water. The waitresses shook their heads and said no. I asked them why and they just said you can only have one!
Then she came out with the bill and demanded for me to pay. The service is overall just terrible. I have been there 3 times now and the service was always terrible and just unbelievably unfriendly and rude!
No wonder it's always empty! :) read more