Odd review.... Emergency Room, Father got the flu having COPD got mild pneumonia. Waiting in the ER…read morelobby got a Milky Way (I believe $2.75) the vending machine rips you off. Gave it a $5 bill, got 2 $1 coins in change (Pictured). This is a class action lawsuit waiting to happen.

I had a partial knee replacement and was kept overnight due to an error in scheduling my physical…read moretherapy, which is essential upon release. Unfortunately, my experience was frustrating from the start. During pre-registration, I was completely confused about how I would receive my post-surgery medications. The nurse handling my intake incorrectly told me that my doctor didn't prescribe meds to be delivered at the hospital. I had to check MyChart myself and confirm that, in fact, my prescriptions were being handled there and would be delivered bedside. This unnecessary confusion could have been avoided with better communication. My actual hospital stay was even worse. My pain catheter became unplugged, and I didn't realize it for hours until I felt something wet. The nurse never checked it, leaving me in excruciating pain without proper management. Twice, I was the one who discovered the issue. My IV also blew, and the beds were so thin they caused serious back discomfort. The nurse assigned to me was very new and lacked the experience to handle my care properly. To make matters worse, I was denied the progression of pain medication, and I still don't understand why. Thankfully, the next shift was a completely different experience. A more experienced nurse took over, got me in tip-top shape, and both she and the floor supervisor apologized profusely. While I appreciate their efforts to make things right, the initial experience was unacceptable. This facility needs to improve its communication, staff training, and oversight--especially for post-surgical care. I was very disappointed and frustrated at the least but never was rude. I just cried when morning staff had told me my doctors orders regarding prn control and how the night nurse refused me this medication. So many hours in pure agony. The Night Nurse actually quoted me saying did you know that most addictions start right after surgery! She also said oh you'll be taking pills because you're prescribed pills when you go home yet I'm not home right now? These are word for word.

Dr. Cook was a very good Doctor he explained everything to my husband the first time he met him. My…read morehusband's surgery went well.

July 2022 I am facing the same problem as Michael's review. Approval of…read moredoctor but no action on getting appointment, insurance Ok, etc. The man I am calling about is currently almost unable to walk at all from known back pain, and falling is precipitous.

Had a 2 month course of TMS and my depression went into remission. Dr. Lee and his medical staff…read morehave been unfailingly professional and kind. The office staff is a little intransigent but I know they try hard to get it right.

This so called Covid nonsense has really been difficult to make contact with our specialist like dr…read moreLee or any other physician. I have been playing phone tag with all of them and it's been difficult. So I will keep my spirits up

Dr Dramis is a relatively young doctor trying to get her practice off the ground. When we began…read moregoing to her, her father was running the books. Our experience with her has made us decide to never go back. Our main problem resides with her billing practice. On two different occasions she over-billed us due to technicalities. The first time, we scheduled our daughter for vaccinations. She didn't have one of the vaccinations and had us come back a few days later when she got the new shipment. She billed us and our insurance twice. On the second occasion, my wife went in for an annual checkup. Since she wanted a referral to a neurologist, Dr Dramis billed her as if it were two different appointments (despite only being in the office for ten minutes). Both times we complained but still payed the bill. I would recommend anybody else besides Dr Dramis if you are just starting out with a new doctor.