I usually don't write negative reviews, but my experience at K Grill was truly disappointing. We decided to try this place for a family gathering, as it was a buffet-style restaurant and as Koreans abroad, love to try new restaurants. However, it ended up being an incredibly frustrating experience.
First of all, we were charged for an extra plate that we didn't even recive extra food for. Despite paying for the full family, we didn't receive any additional food, making it feel like we were being taken advantage of. To make things worse, we also ordered a dish that never arrived, and no one bothered to check on it or apologize for the mistake.
The service was the most disappointing part of the visit. The servers were visibly uncomfortable when it came time to bring us the check or ask for any feedback. Instead of addressing our concerns directly, they sent someone else to handle the situation, which felt very impersonal and unprofessional.
Given the issues we encountered and the lack of proper service, I can't recommend this place. It's unfortunate because we were looking forward to enjoying a nice meal, but instead, we left feeling frustrated and cheated. read more