This is just a copy and past from my google review where you can see Wesley's unprofessional response.
Do not use K&W fence. I paid him in full in February and at the time they didn't have enough material to finish the gates so they put a different style on. Well they finally came back and installed the correct style once it was back in stock maybe a month later which I was perfectly fine with but they left a bunch of hardware holes in the new panels and posts. I reached out and Wesley said that they would come out and "patch" the holes. Well here I am 4 months later and he has told me multiple times that I would "be on the schedule" multiple weeks and he'd "call his guys". It has been 4 weeks since that communication and he has since blocked me on Facebook messenger and I can no longer see his Facebook page either. I spent 15k on a fence that looks crappy at the most trafficked area that I walk through everyday. I've left multiple texts and phone calls but with 0 response. They also put 2 posts through my irrigation line that I had to dig up and re-route/repair. I also have a cracked post which was from a storm earlier in the year, and when I dug up the post to the right of it I realized why, it had maybe 1/3 bag of concrete in it causing that section to break under compression. If you want to spend thousands of dollars and still have work to do yourself then this is the company for you! He got mad when I reached out to the supplier about warranty on the hardware because it was rusting within a month and found out that he hardware was not from lakeshore vinyl, it was from Lowe's. He said any warranty issues should be done through him but now I have 0 confidence if I ever have a true warranty issue that I will ever get it fixed. Especially because I have no proof of purchase from lakeshore vinyl. Use someone else and pay a little bit more because once the job is "done" don't expect anything else. It's clear to see the attention to detail they have when gates are no where near level and they just scrape on the ground. read more