Very rare that I take the trouble to make comment regarding customer service which reflects greatly on the products sold , in this case I make an exception , I have purchased numerous items direct from the company K& D.Freeman over the last 24 months, first class products on every occasion.
The following action taken by a service member ,I have never experienced before and should be itemised, Following purchases made, I tried to contact a member of Staff by phone, half an hour before closing time, phone engaged, Ten minutes later a phone call from the company service asking if I required anything from them having picked up my attempted call to them.
My rating for this company both for service and products is 11/10.
(ie not putting on the answer phone and driving out of the car park before time) read more