Terrible customer service. I was refused a return of a carpet after 2 days even though I had the receipt as they said the duck tape around the carpet was missing. They consider that packaging. They claimed that they can't resell it without the printed paper that was attached with the duck tape. They said that is packaging. Can't you reprint that ?
Store manager said they have to have the SKU number on that paper even though it's on the receipt. I wonder how they are even in business, go to IKEA and save yourself the hassle. Their products are shitty too, I was returning the carpet because it was terribly made, dollar store quality read more