I sense Dr Shek is skilled but doesn t spend enough time He seemed overbooked and tense office staff very rude and short to the point They were training new assistants while I was there And I was not impressed I don't recommend read more

Dr Shek and his staff provided excellent care for their patients. They were able to accommodate needs and comfort level to make the dental experience more pleasant. Dr Campo was gentle and thorough with cleaning my teeth. Dr Shek is exceptional and knowledgeable in addressing teeth health. He has exceptional skills in finding solutions to preserve teeth. Dr Shek and his receptionist come highly recommended. read more

just now NEW Super rude staff! No telephone etiquette. I was going to make an appointment as a new patient and that girl name Melissa was like " it's 280 dollars per consult.. Are you ok with that??" In a sarcastic , belittling tone . Dr Justin Shek, you need to train your front desk staff about good customer service. You just lost one patient in me. read more

Excellent experience over many years including complex implants. Always courteous and friendly

Dr. Shek and Associates have the most professional and dedicated staff. Melissa who is the office manager is very efficient and no nonsense. She ensures that you understand your medical/dental coverage before committing to any work. She is the one who ensures the professional standards in the office. She doesn't have time for people who just wants to shop around; if every dental office could have a "Melissa" they would be a super professional office. Although it's hard to deal with the quick responses sometimes, Melissa always knows the right answers to make sure that you understand your dental plan coverage. They are very cautious about Covid and any other disease. read more

Avoid like a plague! I had an accident and lost a couple of teeth. I went to "Dr." Shek, and he made me a partial. The partial was uncomfortable and crooked. His effort to make it fit better failed miserably. What's more, I had to pay for it from my pocket! Before my visit, I was told the procedure would be covered by my insurance. They lied. They even told me they get a confirmation from my insurance! It was the worst service I've ever experienced. I still can't believe they lied to my face with the smiles all around. Unbelievable. Then, I spent hours on the phone with my insurance and the Shek's office trying to get my insurance to pay for the partial. Not a chance. The insurance wouldn't cover it. Don't go there! P.S. Probably just to piss me off, they called me a few months later to come for the check up and cleaning! Unbelievable. read more

Today's visit was outstanding. Melissa, at the front desk, is efficient and pleasant. She really understands insurance benefits and advises accordingly. Lisa is a competent assistant. Dental Cleaning, Exam, and X-rays: Dr. Wong was outstanding. I have new medical diagnoses and new medications and we discussed them in relationship to my dental care. The cleaning was relaxing for me, which is saying a lot. She also did my oral exam, since one of my medical diagnoses makes me more prone to tooth decay. We did some x-rays. I'm completely happy with my office visit and look forward to my next one. I also received some really helpful recommendations for how to manage my daily dental care: switching to a child-size toothbrush to make it easier for me to reach the back teeth. I highly recommend coming to Dr. Shek's dental office. Dr. Wong is one of Dr. Shek's competent associates. read more

I do not often feel compelled to write reviews but my experience today with Dr. Shek was so outstanding that it feels worth sharing. I came to Dr. Shek after having a botched filling and an aggressive tooth shaving which has left my bite misaligned.  My anxiety going into the appointment was high.  Dr. Shek was incredibly calm, cautious, considerate and capable.  He spent a lot of time understanding the problems using cameras, x-rays and computer modeling to determine the best solution.  I am grateful to have found a dentist I can trust! read more

This is a great place to go take care of your teeth. The staff was great especially the office manager Melissa is very welcoming and friendly. The office is beautiful and spotless, made me feel very conformable to be there. Dr. Shek and his team was very professional examining and providing with solutions by priority. I felt that I was in good hands. read more

I've been coming to Dr. Shek's office for over 30 years. Melissa at the front desk is extremely efficient. I never have a problem with scheduling an appointment and she handles all the insurance paperwork. The team is friendly and professional. I've never had any issues with my dental work. read more

So refreshing to find an excellent dental office. The staff and dentist I saw were all wonderful. The dentist was very thorough and had the lightest touch ever. I came from a practice that saw my teeth as money in the bank. I had 54 X-rays taken on two visits, against my objections. I was given a hard sell on getting work done ASAP before insurance would cover. At Dr Shek's office my concern over X-rays was respected and the dentist and I agreed together that I din't really need X-rays at this time. read more

So fortunate to have been coming to Dr. Shek and associates for the pass 8 years. Knowledgeable friendly staff in the front desk to help you with insurance questions to dental assistants taking your x-rays. The team are the best professionals to work and make our dental visit a pleasant one. My husband had his wisdom tooth taken out by Dr. Shek and it went well. He told me Dr. Shek was very thorough of what he would do so he wasn't too nervous during the procedure. Also, informative for the in home post care. He is truly outstanding! Another reason I enjoy coming here is to see Dr. Wong. She does a fantastic checkup and cleaning. She made sure all of my old fillings are either being replace or keep an eye on. She also point out and show me the proper way to use the floss because I've been making slits marks on my gums. Which I didn't realize I've been so rough jabbing the floss into it. Overall we look forward to our routine checkup and cleaning every 2 times a year. Thank you! read more

Both Dr. Shek's (dad and son) are amazing. They are open on Saturdays. They are very flexible with your schedules. The receptionist/dental assistant on the weekends is super friendly and very professional. I first had dad 6 months ago and was super impressed with his dental knowledge! This past Saturday I met Justin, his son, and again was impressed. They are thorough, know what they are doing, and are really nice to your mouth! YAY for yelp and finding good dentists in the city! read more

I have had Dr Shek as my dentist for over 5 years with extensive work being done and have never been disappointed. His approach is thorough, painfree, and outcome is excellent. read more

When I was a youngster I used to be terrified of the dentist and I mean SCARED to the point of them giving me that funny gas just to calm me down! As an adult finally, I've grown up a bit and have conquered my anti-dentite tendencies. I've been going to Dr. Justin Shek consistently for a few years now on a coworker's recommendation and am made to feel totally comfortable every time I go in for a cleaning. Melissa is the receptionist and is a dynamo at calling you when you're due for a cleaning and won't give up until you break down and answer the phone! She is very very friendly and seems to care about the people that come through the office. All of the dental hygeninests are really sweet too which creates this "So happy to see you!" vibe all the time. Same-week appointments are so doable here! Yippee! Justin is a really easy-going, patient, and friendly man. He's given me some awesome caps, a root canal, and countless cleanings. He is a bit of a rough flosser though, making my gums bleed every time! When I mentioned that they don't bleed when I do it myself he laughed and asked me which one of us was probably not doing it right. Funny? A little. Sometimes I get scheduled with the female dentist there and she is equally as cool, even taking the time to show me how to floss better. Overall good good good. Except for the fact that I don't get gassed for a cleaning anymore. Oh, adult sacrifices! read more

I have been seeing Dr. Shek for two years now and have been very impressed! He makes you feel at ease with any procedure and always checks in with you that you are feeling okay. I have found that it is very easy to schedule an appointment on short notice if I am having tooth pain. Would highly recommend to anyone. read more

Excellent dental care from the dentists. Staff is courteous and helpful. If you have a toothache, they will squeeze you in on the same day. Office is very sanitized and spacious with lot's of space for social distancing. read more

I've been seeing Dr. Wong in Dr. Shek's office for three years. I continue to be amazed by how relaxed I've become about seeing the dentist. I trust that Dr. Wong will provide me the best outcome for keeping my mouth as healthy as possible. Dr. Shek is always there to give a second opinion. The entire team is great. read more

A wonderful experience with all the staff. Melissa is very efficient and accommodating, Wendy is such a competent assistant to Dr Shek. I was about to lose several teeth due to my incessant grinding and Dr Shek worked out a program that saved the day and my teeth. I give them the highest recommendation. I might add I travel over an hour just for this most competent dentist. read more

Very happy with this office. Staff are super friendly and helpful and the dental work is exceptional.

I am a new patient to Dr. Shek. I was immediately impressed by his manner and his disinclination to find a zillion things wrong with my teeth; in fact, he said they looked "pretty good." Many years ago I went to a new dentist who "found" lots of work to do, and I've spent all the years since then dealing with what he "found." Dr. Shek just isn't that kind of guy. I'm looking forward to his helping me and my wife with our dental needs for many years to come. read more

Review is mainly about the reception/billing and not about the dentist. Chose this place because it was open on Saturdays and had glowing Yelp reviews. After making an appointment, I filled out the pre-visit health questionnaires, but both were lost prior to my visit. Ok, maybe a filing error, that's fine. Not enough to deter from this dental office yet. So I go in for my semiannual cleaning, and that was a pretty good experience (I had Dr. Lim). What happened afterward was a headache. Three of my fillings were recommended to be changed. However, I am on a tight budget, and I asked about pricing/billing before making the appointment. I was never given a pre-treatment estimate to help me decide whether or not I wanted to do it. Lo and behold, insurance did not cover most of it. I'm just very annoyed because I specifically asked about payment plans and price estimates prior to making the second appointment, but the receptionist told me to "look online." Online where?!?! Overall, a pretty negative experience with reception and billing. They were very vague and quick to blame me for any issues or questions I had. The negative experiences I've had with them is enough to make me switch to another office despite having a lovely time with Dr. Laura Lim. read more

Check this: Dr. Chen has a twin that also works there! Kinda trippy. They're both super friendly, very accommodating and gentle. Don't miss your appointment though, it's a $95 charge. read more

I was referred to Dr Shek after my prosthodontist of more than a decade retired. He came well recommended and I was not disappointed. He was able to quickly diagnose my problem and lay out a plan to fix it. The first step was for me to see an oral surgeon and I was happy with his choice of surgeon. The next step in his plan is for me to see a periodontist to assess my options. From there he will see that the appropriate steps are carried out. I am so happy that he will oversee the repair of my teeth from start to finish. read more

I recently moved to NY from SF and leaving Dr. Shek's office was definitely one of the things I will miss about SF. Their entire team are so organized, professional and friendly. This was the best dentist experience I have ever had. They do great work, always explain and give you options for what is needed and most importantly make you feel valued and comfortable. Waiting for them to open a NY office! read more

Been coming here for years. New office is really nice as it's very modern and super clean. They get me in and out quickly with high quality care. Unlike other places they aren't just out to make a quick buck - they actually have a much longer term approach and care about doing what is right. read more

Both Dr. Sheks and all of the associates in the office are the best. You will find that everyone, including the dental assistants and office staff, truly cares about you and your oral health. They will take the time to get to know every patient which creates a very welcoming and comfortable environment as soon as you walk through the door. The dentists also take the time to explain the procedure so the patient thoroughly understands what is happening. The dental assistants pay very close attention to detail in order to make your visit as smooth and comfortable as possible. The office manager and front desk staff handles all the appointment scheduling reminders and insurance processing which makes it easy for the patient. Dr. Justin Shek specializes in Prosthedontics, which I highly recommend if you are looking for a specialist in implants. read more

Hands down the best dentist I've ever been to. The office staff is super nice, they even entertained my 1-year-old when the appt ran over. The most thorough cleaning I've ever had, and Dr. Shek even found a hole in one of my teeth under the gumline that has apparently been there since I had braces as a teenager. Wow! Now I'm getting it fixed. read more

I really can't believe I'm going to say this but here goes: I actually had a (relatively) - pleasant - experience getting a crown. Yeah, I just said that. Getting your teeth drilled sucks, no doubt, and a lot of anxiety goes before the procedure. Truth be told, I just about bailed. I hate the injection part. Really hate it. Everything after that is like getting my teeth cleaned because my mouth is as dead as a doornail but the shot sucks. That said, Justin Shek, knows how to do the injection right. Get in, get out, it's done, no big deal. All that followed was, as we say, PFM (pure .. magic). Sort of felt like I was in some sci-fi movie. Digital imaging followed by a on-site, digital milling of the porcelain. Unreal. Fascinating. Highly, highly recommended. Justin is a pro - all the way. read more

I have been going to Justin Shek's for almost 20 years and saw Justin's Dad who is also a dentist when I was little. I drive an hour and a half from Santa Cruz just so I can go here. They do great regular checkups and this is the only place I trust to do my fillings. Melissa at reception has been there as long as I can remember, and always calls me when it is time for me to come in for a cleaning, which I appreciate as this is the kind of thing I easily forget. The office sends me text reminders about upcoming appointments and they call to confirm. A nice, newly remodeled office right across from Laurel Village. Thank you for being my trusted dentist for so many years! read more

As someone who has had much work done, I have been totally impressed with Dr. Shek - he's done really tough jobs on me... all painlessly and quickly, and with great bedside manner. Most of all, he's been able to save me some grief/pain that other dentists would not have been able to....also equally impressed with the high tech systems he's got going on. read more

I feel so fortunate to have found Dr. Shek. He is the most accomplished dentist ever!! He knows exactly what he is doing and takes the time to explain the process so that you understand exactly what is happening. He is not in a rush to get the job done. He is precise and gentle. He is truly amazing. I've been to so many dentists and wish I found him along time ago as I would not have had so many root canals and crowns. read more

My whole family comes here! Love twin Dr. Chan. All of their dental assistants are friendly. Especially Mei!

I have been here for 17 years! Everyone is very professional and friendly. I enjoy my visits every time. Now they have a very nice remodeled office too! The location is great. If I'm early or have time after the appointment, I can go eat or shopping. read more

Dr. Justin Shek is the best dentist I've ever been to, and the office staff are helpful and friendly.

Melissa is great, multitasking the front and the back of the clinic. Dr. Ma was great , as well. I've been going to Dr. Shek and seeing him and his colleagues for over twenty years. read more

I've been going here since I was a small child, along with the rest of my family. We all love the care we get here and I can't see myself going anywhere else for my dental care. Love this place! read more

I highly recommend this dental practice! The office is clean and organized, and the entire staff is friendly, professional, and caring. They patiently explain everything to you -- from the X-ray results to each procedure being performed while it is occurring -- and do their best to ensure you feel comfortable throughout the process. Dr. Justin Shek has worked on my teeth a few times within the last 7 years and wow...truly...he is highly skilled and extremely thorough at what he does. He doesn't rush or cut corners on anything and ensures he completes A++ dental work when you're his patient. This practice shows you they value your patronage! read more

A pleasure, as always. How many dentists can you say that about? Dr. Shek is alert and caring--and never tries to push senseless remedies for common dental problems. The rest of the staff are flexible, efficient, and helpful. I have learned many useful tips about home dental care that could have saved me a lot of trouble if anyone had bothered to mention them about 70 years ago. Melissa at the desk is a treasure. I actually look forward to my appointments. read more

I have gone to a few other dentist in San Francisco, but Dr. Shek has by far given the best care and treatment on my teeth. When I walked in the office, all the staff were very professional and friendly and the office is state-of-the-art. I would recommend this practice to all of my friends - you won't need to find another dentist after meeting Dr. Shek, his associates and staff. read more