Bottom Line: Don't use these guys, you are better off calling someone from Craigslist. I was.
How do you get 4 pages of 5 star reviews that are "not recommended"?
The same way you come out to turn on some sprinklers and leave a $2400 quote for actual repair and a $400 bill for who knows what.
I called someone from craigslist who charged me $100 for something Just Sprinklers refused to do unless I paid them $2500.
Don't get me wrong, this was not just a difference of opinions or a matter of we chose a different route, these guys have some dishonest business practices, plain and simple. Here's my story
One day I noticed a dry spot on my grass, I tried to turn on my sprinklers from the timer box, nothing happened. I happened to notice that the ac adapter that typically has wires wrapped around screws had one wire that had come loose, so I asked my husband to call the guys we had used in the past.
Later that week, Just Sprinklers came out. Super Nice kid named Patrick. He looked at my system, I think he was a little bit scared of it, it may have been older than he was.
He was working for about 15 minutes when I see all of the sprinklers on, so I go outside and say "great you got them all on" and he says no, I manually turned them on down in the hole and now they won't shut off. "I think you need a whole new system see that the knob to the emergency shut off valve is missing, and the timer box isn't getting any voltage to it, so the battery is the only thing that is keeping it on." I told him I am aware of that, it isn't that the box is bad, it is just that it needs the wire reattached and I left him to it.
The next time I talked to him, he tells me that the timer box is indeed bad and it would be $200 for a new box and that would fix my problem. I told him I would have to ask my husband and let him know. In the mean time, he offered to call his boss to see if he had time to come and give me an estimate to replace my whole sprinkler system since it was so old.
I told him I couldn't get a hold of my husband but replacing the timer box and fixing my problem would be great. So he did that. Then he waited for his boss, who was "just finishing up and would be here shortly"
His boss came, nice guy. Told me all about how I needed a whole new system, again cited the missing knob and valve #4 that won't shut off now that they turned it on and is still leaking. Then he told me to listen to the sizzling leak, which I could hear. I could also hear when he jiggled the knob to show me he was trying to turn it completely off to stop the leak, and it actually worked. I don't think he was counting on it turning off, he then turned it again so it continued to leak (proving that I need a whole new system).
I could feel the big gouge coming so I asked him to give me a quote for the replacement as well as what it would cost just to repair zone four, so I could get my sprinklers back on. He said, they don't really do that anymore, because the values have so many parts, they are too complicated to repair properly. So really my only option was to replace the whole system or find someone else. Since the only thing they could do was replace everything, I asked him to give me a quote to move the controls out of the walkway they are in right now, he said "sure that would probably only be a couple more bucks."
Received the quote about 15 minutes later $1800 for the new system $2400 to move the box.
I thanked them, and asked them if I could think about it. Then they handed me a bill for the box replacement $400?!?!?!?!? $200 for the box $90/hr for him to plug in the new box, manually turn off zone 4, and stand around waiting for his boss to arrive to give me a quote.
Called someone from craigslist who replaced zone 4 valve for $100 (parts included) read more