Would not recommend. Front desk is of no help and they have consistently lost paperwork. They are…read morenot helpful to patients and are rude.

I've seen both doctors. Love Dr. Achterhoff. We left another practice to come here and I was a bit…read moreanxious given the bad experience we had at the other place. Dr. Smith is also very kind and caring and good at making my little one feel safe and comfortable. Unfortunately, he is a little too much of a growth chart stickler and made me panic unnecessarily. He also misdiagnosed a common condition which didn't respond to the treatment recommended. Dr. A is my daughter's regular doctor and she has been much much more conservative with the growth charts, balances seeing the child as a person more than a data point, and also correctly diagnosed her issue. So while both doctors are good, I like Dr. A better so far, and Dr. Smith I'm not so sure yet. Maybe he was just having an off day. Overall this is a great practice.

Great pediatric practice. Doctors are amazing. Staff is great. Very caring group. Always a great…read moreexperience.

Today was my daughter's first visit with Dr. Ziari. My first impression of the office was that it…read morewas a small office and it was very warm in the waiting room. The front desk lady didn't greet me or even acknowledge me even when I wrote down our check in time. Finally I got my paperwork and patients slowly started coming into the waiting room. After a little more than half an hour, we were called back and it was a quaint little office with a few rooms. A nice girl asked all of the regular questions and was very pleasant. Dr. Ziari was in promptly and was friendly. She is highly accredited, and follows AAP guidelines which I was glad to hear. She let me know that her patients are her boss and she works for the kids. 24/7, she is on call and sees every single patient. She is the only doctor at the practice, and she gives all of the immunizations; "no one else touches my patients" she says. It was definitely a different pediatrician experience and it made me feel very comfortable, which is incredibly important when it comes to your children. My 18 month old warmed right up to her as if she's known her her entire life. I believe without the initial new patient paper work, the visit would have been very quick.

My kids have been seeing Dr Ziari for 3 years now. We are so glad that she is taking care of our 3…read morekids. Office is family oriented and Melissa, the office manager, treat us like family member. Dr Ziari sees our kids on every visit. She is the only one in the office. She is on call 24/7. We are so happy with this office.

I absolutely love Dr. Glasstetter and Dr. D'Antuono. The staff is amazing as well. They are patient…read moreand caring. Wait times are usually not long. The Doctors are gentle, professional, and informative. They also provide psychiatric services at this location. Nemours is connected with A. I. DuPont Hospital for Children which is very important to our family. I wouldn't trust anyone else!

The Dr here was great. The lady at the front desk was warm and friendly. Would have given it 5…read morestars but didn't like the nurse that did immunizations. We have a foster child and I just felt like she was treated differently. Wasn't friendly when she gave my 17 month old her shots and when I asked for the shot record for daycare she said "Does she have insurance?" I thought that was Rude and unprofessional. DuPont this nurse may need beside manner classes.

These guys are quick and fast and so sweet and nice! I really have enjoyed our visits here. My…read moreyoungest has been in three times now and Dr. Simon is her doctor and he is very kind and gentle and he makes sure we feel safe and comfortable.

Let me start by saying due to my relocation it was easier to change Pediatricians then struggle to…read morecommute for over an hour to the previous office. I loved my previous Pediatrician so I was skeptical if Nemours was comparable. It is often that you go to a doctor's appointment when you wait a long time and then they rush you out when it is your turn as if you are not valued. Needless to say if I had to make a change this was a great option. We've been twice so far and seen Dr. Kaur each time and she is absolutely amazing. She allows you to ask questions without the feeling of being rushed out and doesn't act like your concerns are unimportant. In my opinion, it's nothing worse to have a good doctor that has poor communication skills sometimes referred to as poor bedside manner. I'm so thankful for Dr. Kaur. Another plus is how the dr office information is viewable on mynemours.org or on an application called my chart. I love how you have access to certain medical records.

I can't say enough great things about Dr. Mahoney!!! She is so attentive can genuinely caring. I…read morelove that she knows my daughter and family so well; she's always asking about things we discussed months ago. I never feel like I'm just any other person or rushed in anyway. She takes the time to really talk to me and my daughter so I know she's not missing anything. She's answered some pretty ridiculous questions from this first-time mom and I know I can always call, anytime!! And if I call after ours, I speak to HER not just anyone! I could go on and on about how awesome she is but instead just do yourself a favor and take your kids to her!!!!

Wonderful Doctor!! She is amazing with our kids and takes time to answer our questions!read more

Dr. Ulmer is wonderful, so kind and caring. When I was new to the area I met with several…read morepediatricians in different practices. The other pediatricians I met were nice and seemed like good doctors, but Dr. Ulmer is special. Her warm and friendly personality is clear from the moment she steps into a room. Her knowledge of pediatrics is very impressive. Whenever I have a question she always knows the answer and gives me current medical articles so I can learn more. She has been the pediatrician for my daughters from newborn to teenager. She is just wonderful with them and I couldn't be happier with the care they have received. If you are looking for a pediatrician who is both an exceptionally good doctor, and super friendly, you will be very happy Dr. Ulmer. Note: Same phone number, same great doctors, new name: Pediatrics-Tower Health Medical Group

I highly recommend this practice. I have been going to their Havre de Grace location since my son…read morewas born in 2009. When we had our daughter in 2011 there was no question where she would be going too! I have been taking up residence there this past month as I have had one of my kids in once a week. lol. You always get a live person on the phone(with the exception of lunch and everyone needs to eat!). Whenever I call I am always treated like a part of their family. I have NEVER had an issue getting an appointment. Wonderful doctors and amazing staff. Love them all! Stop searching for a pediatrician and just give them a call!!

I can't say enough wonderful things about this practice! Their new NP (Dr. Sandra) is amazing with…read moremy children, a wonderful addition to their already superb team! I was pleased to hear she also brings lactation services to this practice, as we are expecting #4 very soon. Their new office is BEAUTIFUL, location and parking are a breeze. The office staff is ALWAYS so friendly, they go out of their way to make my family feel special. I am NEVER disappointed by this team!

I would advise staying away from this place…read more My daughter went in for what was supposed to be a routine physical and wellness visit, which should have been completely covered by our insurance. During the physical, the doctor noticed some slight discoloration on her skin. This was not something we had gone in for, and it was not presented as a significant problem. After we got home, we received a $20 copay bill for the visit, which immediately seemed incorrect since the visit was a wellness exam covered by our insurance. We then discovered that the office had billed our insurance company an additional $300 beyond the wellness visit, apparently related to the skin issue that was mentioned during the examination. I called the office and spoke with Sherry, who was very unhelpful. She told me that my wife had signed a contract allowing the office to bill for services outside of the wellness visit and essentially indicated that they could bill the insurance company for additional services. We will never go back to this office. If you choose to go here, I strongly recommend paying close attention to your insurance claims and any copays you receive. In our experience, we ended up with a copay that we did not believe we should have been responsible for, based on what we understood to be a fully covered wellness visit.

If I could give no stars I would. We have been loyal patients, for the last 17 years, to what once…read morewas a great Pediatrician's office. The last two years we were unable to be seen by anyone, not even asking for our primary physician, for physicals or ADHD checks. They do not have appointments available for long standing patients, only new patients or sick appointments. The response is always, we are booked check back. Practice manager does not care and does not even return phone calls. Go anywhere else!