UPDATED: still loving NOCDC after two years!! Simply the best!…read more My children were previously at a different pediatric dentist office and did not like going to dental visits. I decided to seek out an office closer to my home and that, hopefully, my children would enjoy visiting. This was our second visit (our first a week or so ago was for cleanings) to this office, and like the first, we were so impressed with everything. The office staff was kind and attentive. The hygienist (from our cleaning appointment) was so great with the kids and completely put my 4 year old at ease! The dentist, Dr. Kelly was equally amazing. At my son's second visit he needed a cavity filled and a tooth wiggled out. Again, our expectations were exceeded. During the visit (and our prior one as well) I was actually allowed to be in the room with my child as he had his dental work. This was a new experience for me and one I really appreciated. Dr. Kelly was simply perfect with my child and explained to both of us during the whole procedure what was going on and what to expect. My child was completely comfortable during the whole appointment. My other children are asking when they can go back to the dentist! This is a big change, they hated their previous dentist!! Thank you so much for creating such a kind & caring atmosphere for children! We are so lucky and glad we found you all!!

Taking our business elsewhere after several years. We have no complaints about the actual dental…read morecare (though our kids clearly preferred one of the dentists over the other for her superior "chair-side manner"), but New Orleans Children's Dental ("NOCD") has increasingly put draconian business practices far above customer service to its clients. NOCD now has a comically confusing "24 business hours" modification/cancellation policy (ask 6 different employees what that means and you'll get 6 different answers), which apparently can trigger a "no show" charge and unilateral rescheduling if a client is 15 minutes late for an appointment (relayed to my wife when she called to provide NOCD the courtesy of letting it know she was running five minutes late for our son's recent appointment). NOCD is also now unwilling to assist with insurance change-overs (very frequent with many employers these days), insisting that they are out-of-network for all providers and requiring their clients to pay out-of-pocket and navigate the morass of seeking reimbursement with no assistance. At the end of the day, NOCD now operates with a "take it or leave it" attitude reflective of a business happy to exploit a high demand field (pediatric dentistry) and to sacrifice customer service to its existing clients, knowing that new ones will continue to be available to it, forced to do business on its terms. I'm sure NOCD will continue to make plenty of money into the future in this market, but it won't get any more of my family's.

I would recommend anyone to come. Yesterday was my first time going and I truly felt invited and…read moreappreciated as a patient. I forgot to make an appointment ahead of time and they were so nice enough to squeeze me into their busy schedule and give me a check up on my lunch break. Mind you I haven't been to the dentist in 4 1/2 years, but from now on I will definitely be going here every six months.

Very poor....only gave 1 star for the cool figurines in the exam rooms that are collectibles and…read morethe kid friendly staff. I brought my oldest son here to this husband/wife dentistry practice and Dr. Wanda Augillard was very rude and highly unprofessional. My son was there for a cleaning and the "doctor" did not even address me or him as she walked in. The whole time while doing the cleaning, she only talked to the hygienist about non related things. Upon getting ready to leave I asked if she was going to ask me if he was having any issues (which he was). I proceeded to tell her one of his teeth was loose and causing him alot of discomfort. She asked if I would like it extracted and i said yes. Before I knew it she was giving him a shot in his gums WITHOUT forewarning him nor me of this. I tried not to display my emotions as she was performing the proceedure, but I have reported her and will fill out any of these reviews as I can. Parents need to know these things so that it will not happen to another child. Other observations are: although I believe this is a general dentistry, they had a fair amount of children being seen, there is street parking and about 5 parking spaces directly in front of the office, waiting room is an adequate size and needed to be cleaned, and the office staff was pleasant....even Dr. Terrance Aguillard. Wait time was about 20 mins after our appointment time and we were greated as soon as we walked in. As we were leaving I heard 2 women outside giggling about how Dr. Wanda and Dr. Terrance were arguing about non dental things, to which one replied, they should keep that drama at home. She was absolutely right, if you can't work with family and keep it professional maybe they shouldn't be in business together. Unfortunately my child had to suffer because of a martial disagreement. Highly unprofessional and i am still upset. I feel like if she was having a bad day she should've stood home because her attitude has now affected the business. We choose to have him not return and changed to a pediatric dentist, which we love!!!! ** there is 1 review at the bottom that is not recommended by yelp that has 1 star also. I wonder why it hasnt been posted.

This is an updated review on a recent visit. After much consideration, we decided to go back to Dr…read more Susan, because Uptown Pediatric Dentistry had been my children's dentist for 14 years and also I'd met Dr. Susan at 2 events and felt like personally she was great. I am obsessed with dental care and teeth and my daughter needed an emergency visit. Two of her top teeth have small milk spots on them because I nursed her for a little longer than what people normally nurse for. Also upon brushing her teeth, I discovered that she had a small cavity near in the top corner of a front tooth that is crooked from when she fell walking as a toddler. I was freaking out, seriously, dreaming...obsessing. Researching online told me she got it from nighttime nursing. I felt horrible!! I thought I was doing the best for her by giving breast milk, when in fact, it had hurt her by giving her a cavity. It was ridiculous. I was obsessed. Before returning to Dr. Susan, we went to a local pediatric dentist who advised me to not fill the cavity, because her tooth is going to just fall out anyway. I was very confused because she would be in pain eventually and it would leave that tooth susceptible to an even bigger cavity and food would continue to get stuck in there. It was confusing to me and made no sense. Uptown Pediatric Dentistry took us back, on a day when they normally don't see patients. Dr. Susan examined my daughter and said that she was not surprised she got a cavity there. Her tooth is crooked from when she fell as a baby and that I would've had to brush and floss her teeth after every thing she ate for food to not get there. She made me feel better and assured me that nursing did not play a big role in the cavity. She gave me options and suggestions and fit us in to have the cavity filled the same day. We left to go get some food (because my daughter was not going to be able to eat later). The hygienist and Dr. Susan made my daughter feel at ease and even pretended to take care of her baby doll (my daughter carry's her baby doll EVERYWHERE). The overall procedure was quick and through. My daughter did really good during the procedure but started to cry at the end cause of how she had to tilt her head up and her mouth was propped open for a long time. Dr. Susan continued to reassure us during the procedure and wanted to make sure she got all the "sugar bugs" out because it had started to affect the tooth next to it (my daughters teeth are really close together and it's a challenge to floss). I'm just thankful that everything went ok and it's over. It's been a month since the procedure and my daughter hasn't had any issues. We lucked up and are so grateful for Uptown Pediatric Dentistry. Dr. Holmes would be proud. Thank you Uptown Pediatric Dentistry, you've earned us back.

We've only had two visits; 6 month check-ups with Dr. Stephen Cohen, but so far I'm content with…read morehim. The office is located a couple blocks down from Touro Infirmary, inside one of the surrounding medical buildings, that sorta looks unpleasing to the eye. The lobby is drab, no security, no personnel, just a glass that with Doctors names and their room numbers. When you get onto the 3rd Floor, its sorta lifeless, but once you enter Dr. Holmes office, you definitely remember where you are. Video games, flat screen television, cartoons, puzzles, books...definitely gives off the illusion that they are their to play, and not what awaits them in the back room. Although, the backroom is even better than the waiting room, if you ask me. However, my kid was not amused by the idea of having to lay flat on the dentist table, even with the flat screen television right above. It was as if that tv didn't even exist. Perhaps an uneasy feeling for a toddler, better for the well adjusted adolescent. I grew up with the dentist chair, and it's still my preference. His staff is friendly, and he doesn't waste too much time - in and out. At this stage we don't really have too many things going on in my kids mouths, so naturally our visits are 15 mins a child.

Hamada Orthodontics is the BEST dental offices I have been a patient. It is not your Ordinary…read moreOrthodontics Office. I was referred to Hamada Orthodontics through my former dental office hygienist. I had worn braces previously unfortunately the braces created an overbite which made my teeth protruded. I was very unhappy with my teeth. On my first visit, the staff was all hands on deck. I was greeted by at least 3 staff members upon my arrival. I was given a tour of the office and offered to brush my teeth at the brushing station prior to see the doctor. The office is nice and comfy. The office decor includes large wall inspirational and motivational quotes. The colors are warm and welcoming (warm green, turquoise and almond). I had a full photo shoot of my teeth as a part of my visit in addition to the Xrays. Dr Allison was very concerned as to what made me unhappy about my teeth. She asked me if I could change anything what would it be? For me it was definitely the bucktoothed. She made it happened in less than 1 year with a new braces appliance. I'm so pleased with the end results. The staff was there and available from the beginning until the end of my appointment. Dr Allison and her team is definitely the top contender in customer service and the customer experience.

Terrible experience - would not recommend for children or sensitive patients…read more I had an extremely disappointing and distressing experience at Hamada Orthodontics in Luling, Louisiana. I was never informed that the clinic is only open four days a month when I signed up for services. Even worse, out of six appointments, the orthodontist herself was only present at two. I've never been to a dental office where the doctor doesn't examine or even check in with the patient--that alone was alarming. The most upsetting moment came when my child was in visible pain during an appointment. Instead of offering compassion, Dr. Hamada threw her tools down at a neighboring patient's chair, pulled me aside, and asked if my child had special needs--simply because she was whimpering in pain. It was clear her concern was less about my child's comfort and more about keeping up appearances in her all you can treat open-layout office. Rather than adapting care to suit my child's needs, I was told that future visits would need to happen early in the morning--so my child wouldn't "disrupt" others--causing her to miss school instead of attending after hours like other patients. Another issue is that she placed the brace brackets so high on my daughter's teeth, my daughter couldn't properly brush because she could not fit the toothbrush in between the gum line and the brackets. Our new orthodontist had to remove the brackets and placed them where they should have been placed in the beginning, in turn, costing us much more money. At our final visit, Dr. Hamada didn't even come out of her office. When I later received a voicemail asking "what the problem was," it was dismissive and unprofessional. I responded in writing, but she acted completely unaware of why I would be upset--despite the very clear reasons. Dental trauma is real, and thanks to this clinic's poor communication, lack of supervision, and cold bedside manner, I now have to help my child recover from an experience that never should have happened. I cannot in good conscience recommend Hamada Orthodontics to any parent or patient, especially those with children who may need a little extra care and compassion. This office does not provide it.

Hands down the best dental experience I've had. The entire staff at Cowley Dental Care is friendly,…read morecourteous, and highly professional. They make you feel right at home and explain everything clearly. Highly recommend!

Friendly staff quickly repaired my chipped incisor. I was in and out in less than an hour and most…read moreof that was filling out forms. I got my grille back thanks to Cowley Dental Care!

Exceptional experience from start to finish! Drs Tingstrom and Mcgehee were both warm, patient, and…read morethorough at each visit- most importantly, my extraction sites healed quickly and beautifully. I'm impressed not only with how knowledgeable the doctors were, but how they prioritized looping me in on what the expect before, during, and after surgery. Allison at the front desk was also refreshingly pleasant to do business with. I'm looking forward to my next visit with the hygienist, Wyn! She was actually my first point of contact when looking to book an emergency appointment for the excruciating tooth pain I was experiencing. I 've already referred 3 people to the office so far and happy to send more their way. Best in class!

I was double billed $131 for cleaning, billed $115 for Fluoride Treatment never received, and…read morebilled $95 for Oral Hygienist Instruction never offered. Office Manager Ronnie & Dentist Richard Scipione would not take my phone call to discuss it. Going to higher ups.

I don't usually write reviews, but my experience here absolutely deserves one. From the moment I…read morewalked in, the entire team made me feel welcome and at ease. The front desk staff was friendly, professional, and efficient -- scheduling was simple, and I never felt rushed or like "just another patient." The office itself is spotless, modern, and very well organized. You can tell they take pride in maintaining a clean and comfortable environment. That alone goes a long way in a dental setting. As for the actual dental care -- outstanding. My dentist took the time to explain everything clearly before starting any work. I really appreciated that nothing felt rushed or pressured. They walked me through my options, answered all of my questions thoroughly, and made sure I understood what was happening and why. That level of communication builds trust, and it made a big difference for me. During the procedure, they were gentle, attentive, and constantly checking to make sure I was comfortable. I've had dental visits in the past that left me anxious, but this was completely different. It was genuinely one of the most comfortable dental experiences I've had. What really stands out is the professionalism and integrity of the practice. I never felt upsold or pushed into unnecessary treatments. Everything recommended made sense and was explained logically. If you're looking for a dentist who is skilled, honest, patient-focused, and runs a well-managed office, I highly recommend this practice. It's rare to find healthcare providers who combine expertise with genuine care -- and this team absolutely does that. Five stars without hesitation.

I have been seeing Dr. Lacey for close to six years. After moving to New Orleans in 2011 I went to…read moreseveral dentists and an endodontist before her and her office is the best. They always have new things- advanced technology, partnerships for care, curtains, etc. She is always learning new things and expanding what care she can offer patients. Initially I went to her because I had a root canal that failed twice. She was the first one to say she thought the tooth was cracked, and she was right! I've had a complicated set of inherited problems and she has treated them. My sister (who lives across the country) also has similar issues and has struggled to find regular, specialized care. With Dr. Lacey we have done the same palette expansion. I've had regular visits, top of the line imaging, and gained 7mm of space. When I didn't need the follow up Invisiline (like my sister did have to have), she was honest with me, and that saved me thousands of dollars and years of treatment! Very grateful to have found her. The team is terrific- all the hygienists, dentists and office personnel have been professional and thorough. Now my extended family has started going to Southern Dental. Love these ladies!

Love this place. Super friendly and always trying to meet your needs. Dr. Digny is the absolute…read morebest ever! He and his assistant always give the best care and are very concerned about their patients. And Zam is the bomb! The pleasant front desk staff making it comfortable and inviting. Thanks to all of them. I have referred several family members and friends to go there and so for they are all pleased. Cindy Breaux

The dentist and staff are friendly and the dentist is very good. I would definitely recommend themread more