Charged me after my contract ended, rude, refused and resolution and then when I tried to escalate…read moremy complaint/grievance they lied and lectured me on life. Horrible experience. DO NOT patron Crunch Riverview. Predatory business.

Signed up for me & my daughter. I had the Peak results so I can take my son & my daughter had the…read moreBase. I started getting charged $19.44 for the Base which was only $9.99. After the 2nd month, I called & asked why. I was told that the $9.99 price was only for the 12 month contract but when I signed up on 3/23/26 over the phone, I wasn't told that. On May 22, 2026, I was charged $64.49 twice . When I called, they said it was for the yearly fee, I wasn't told that there will be a yearly fee charged after 60 days. When I signed up, the annual fee was only $10 because it was prorated. They waived the enrollment fee. Im glad I took a screenshot of it. Also, on the 22 May 2026, I went to the website and requested to cancel my membership. No one has gotten back to me or tried to reach out regarding my cancellation request. I called on 5/26/2026 and inquired and they said that I can't cancel within 90 days of the membership, Again, that wasn't informed to me over the phone when I signed up. Ive also looked online and see if others had been scammed by Crunch fitness and there have been numerous folks complaint that same thing happened. Apparently, this has been an ongoing thing with Crunch. They have a Poor Business Model. Some people have been trying to cancel their membership and because they force members to sign up using ACH from their bank account, some people have to either call their bank, close their account or put a stop payment. Luckily for me, this is just another bank account I use for bills or things like this where the vendor will keep taking their money no matter how many times you cancel. Needles to say, Im closing this bank account. But consumers do not need to go through this hassle just to cancel a sub par membership on Crunch Fitness. Place is always packed and stations are always hogged by on for two individuals. I dont mind asking people if I can work out with them on one machine but for others, they will have to wait. A lot of staff there but they all look like they just sit there or stand doing nothing. I also witnessed one individual take something out of the fridge and the staff member just kinda give em the nudge as if it was free, There have been some inconsistencies on the check in method as well. I wish I had read the reviews first before signing up but there are no other places here in Riverview so some folks do not have a choice.

My BF registered for the Open 2022. He was going to drop into this particular box to get his first…read moreOpen workout in and scored. We were refused by Rich (the owner). Saying he "can't just take drop ins on a whim". And the only way he'd let my boyfriend do his Open WOD there is if we joined the box. What?? What's the point of having CrossFit drop ins then? Most all drop ins are on a whim. What if it was Matt Fraser dropping in for the Open? Would he refuse him to or try to make him join? Along with that, his whole tone was very rude. "So are you going to join the box or what?" were his exact words. That was terrible business. Before that we were considering joining this Box but after the way we were treated there, it is a big NO. I would've given 1 star but Alex, one of the coaches was very nice to let us drop in prior to this incident and is a good coach and super nice.

Tried doing a open workout and owner was very rude and unprofessional. Was considering joining…read morepreviously but like he suggested decided to go do the open workout somewhere else where the staff was more personable and professional. Thanks for the suggestion Rich

Flow is a community. Women supporting each other be their best self. The trainers are kind and…read moreknowledgeable. They push us to go the extra mile, while encouraging us to listen to our bodies. The first time Ive been there, i have the confidence that I can do hard things. I enjoyed the rush, the strength training, and endurance. I'd love to come back

Wonderful people and a great mixture of things to do. I love the group classes as well as the one…read moreon one personal training. I would definitely recommend them to family and friends.

Exceeded my expectations! I drove by this place a million times and never saw it. Then i read that…read moreit's on the second floor. At first i was skeptical. What kind of gym is on the second floor??? But i decided to try it out. And it is AMAZING! Very big space. It had all the equipment i wanted. Full rack set, smith machine, deadlift rack. Dumbells. Ab machines that i don't usually see. And the accessories were top notch. I was very impressed. The owner, Ron, is very nice and was nonjudgmental of my decision to wear a mask. I rarely had to wait for machines and when i did the people are very willing to let me jump in between their sets. Don't sleep on this place!

This is a fantastic gym! I'd recommend it to anyone looking for family owned (veteran owned)…read morefacility that is clean, welcoming, and great value. It is a complete gym with plenty of cardio options, a group fitness room, and the right equipment if you want to lift heavy too. Besides the convenience of having a complete gym (24 hr) right here, you get access to the Anytime Fitness network when you travel. Definitely worth giving them a try.

First, I want to say thank you for providing a business open 24 hours HOWEVER overall it is run…read morepoorly in regard to management. You would think a business with a 24 hour system is supposed to be convenient from start to finish, well I was mistaken. After attempting to cancel repeatedly - it took us going inside to do so as well as incurring a $25 fee and another month of membership. Here is the process to cancel: 1) Snail Mail a Letter to the Gym. 2) Then go inside and sign a cancellation letter The problem with ALL OF THIS. There isn't a system of when the letter arrives or does not arrive. No one from management responds to emails. Phone calls are not monitored either. If you choose to start your membership here, be aware of this. It left a very bad taste in my mouth so I would never return. Other than that, it is a typical gym.... Has what you "need", will have the usual over zealous amounts of people like any other place, trainers on site and decent monthly pricing with annual fee. Unsure if everyone has the same annual fee, but it is there.

This gym location is a complete dump. Equipment is dirty, outdated, or in need of repair. The…read morefacility is small and can run without any staff, ever. "Staff" consist of high school kids sitting on their phones doing literally nothing. Not that I care about that but this gym could easily be in better shape if someone would get up and do something...the worst part about this gym are the restrooms. Two of the three restrooms don't even have a soap dispenser... another restroom doesn't have a toilet seat...Nobody wipes down the equipment and it shows. Only reason i joined this gym is because it's 24 hours and close to my house. I'll give it one more month to see if anything changes, very doubtful. DIRTY AF! *This review is specifically for the Boyette location.

Veronica is a true professional. She treated me with respect, compassion and with many years of…read moreknowledge. Education is a big part of her services as well. We discussed muscle use, stretching and proper posture. I will be visiting Veronica again.

Great massage, highly recommend. She's got a good vibe and great hands. Her pricing is good.read more