I'm leaving my second review here because this clinic truly deserves it. The doctors and staff are…read morewonderful, and I'm so grateful for them. I had been coming here for years with my boy, my angel Sheya. He eventually passed away from end-stage kidney disease, and we had to say goodbye to him here. The doctors were so respectful and gave us all the time we needed. They even sent us a heartfelt card afterwards, which meant so much. At first, I thought they had only given us a simple paper box for his ashes. About a month later, when I opened it after ordering an urn, I discovered that there was already a beautiful wooden urn inside. That was such a kind and touching gesture, and I want to thank them for it. Sheya was such a sweet cat, and while it was heartbreaking to let him go, I'm truly grateful that it was at this clinic, surrounded by such compassionate care.

I adopted a cat 17 years ago (she was actually a foster fail), and they have provided care and…read moreassistance that I could never really have imagined. In that time there have been emergencies, chronic illnesses, and sibling drama between pets. They helped with it all. They are a wonderful team, and all three doctors provide exceptional care. The vet techs need to be mentioned too, though. They are thoughtful, caring, supportive and the most trustworthy group of people I can imagine caring for my non-human charges. If you are looking for a compassionate and caring team to assist your fur babies, this is the team.

After moving to Toronto from New York City, my wife and I have been looking for a caring,…read morereasonable, ethical, and intelligent vet. It took us a few attempts, but finally we found Dr. Vlad at Yonge-Davenport. The facilities are updated and warm (not scary and cold like most vets), and the staff is just as great as the vet. We're so relieved to have found a place that we trust. We look forward to bringing our dog here indefinitely.

I had originally reviewed this clinic as 5 stars but given recent interaction, a customer of years,…read moreit became apparent the level of inflexibility and lack of priorities. It's really surprising to see the owner of this place taking action prizing bad business practices and poor customer service. People of Toronto deserve better.

Logically, get a male neutered vs. getting a female spayed will cost less. Correct?…read more Well, any reasonable person would think so. Not this clinic. I spayed my girl cat in 2007, at a vet clinic near Bloorcourt village. A much more invasive procedure comes with the price tag. My tip money for two weeks went to the $250 dollar vet bill for second shots and spaying. This is normal, anaesthesia, cutting in, maneuvering a small feline body to do an ovariohysterectomy = money! I took my baby boy cat to the Davenport Rd Vet Clinic in 2010. I asked for a quote for the neutering, as I realized the prices may be high (considering the first consultation cost $170 unexpected dollars). What was the quote? $500. CRAZY! Do not go here. The care and customer service do not equate to that kind of bill, I don't care how much you love your pet. The prices are probably high due to location. Annex, Forest Hill, Yorkville, in the clinic's backyard. Unfortunately, I am not a doctor making 6 digits. I love my guys, but I found a nicer vet, for a much more reasonable price, in the exact same area.

I had always heard wonderful things of this vet over the past 20 years from good family friends but…read morenever had a chance to try out DRAH until I moved into the neighborhood. Myself, my partner and our dog are so grateful for all the staff at this clinic. They have gone above and beyond any expectations you could ever ask for at a vets. I drop my girl, Norie, off there most Fridays to have a medicated bath. Stacy and another vet tech, who's name excapes me at the moment, are always very flexible. It makes me feel so much better leaving Norie with people that are fond of her and her just as equally excited to spend time with. Norie loves her time at DRAH and not only my family but also our friends families think you should try them out! Thanks for everything Davenport Road Animal Hospital, see you next Friday.

I am a new and inexperienced fur mama and my friend who lives in the area recommended Dr Mike…read moreLevine. When my 5 month old kitten had an upset stomach, I decided to take her to see him. I am sooo thrilled I did! If I could give him 5000 stars, I would. First of all, his office is very clean and inviting. His staff is so friendly and welcoming (they addressed me by name) and his prices are VERY reasonable! Dr Mike is highly intelligent, professional, thorough, caring and patient. He addressed all my concerns and his wonderful personality and sense of humour made me feel at ease. I would never go to another animal doc! Thank you Dr Mike for your care and patience. We are so grateful and soo happy we chose you! Degrees Fahrenheit

Superb quality of service. This has been our vet for two years and our cat has been perfectly…read morehealthy. Their staff is very friendly, supportive and accommodating, and the doctors are very skilled. They keep in touch after surgeries and will contact you and make amends if you have any complains.

No amount of praise I write for ACR could be enough. I found my baby Fiona through their rescue…read moreagency and the entire adoption process was seamless. I learnt so much about Fiona's quirks and habits through her foster mom. When we decide to adopt another Cat, it will surely be through ACR.

Was in a position to donate a brand new fluffy bed (thanks to Chewy's excellent customer service)…read moreand several cans of cat food that my cat refused to eat ‍ Annex Cat Rescue is a volunteer business and a volunteer came right to my house to pick up the items. Would definitely contact them if ever I could foster to adopt.

This veterinary office appears to prioritize revenue over the well-being of their patients. I have…read morebeen a loyal client for nearly a decade, bringing two of my dogs here and spending tens of thousands of dollars over the years. Despite this long-standing relationship, today they refused to verify a prescription they themselves had issued for my dog's medication because of an outstanding $30 fee-- a charge they imposed simply for writing the prescription. The issue stemmed from their failure to update the card I had provided on file during a prior visit. I also had another medication waiting to be picked up, which could have easily been settled at the same time. Instead, they chose to withhold service and treat a loyal client with disregard and a lack of appreciation.

I went in to purchase hills prescription urgent care food for my dog. My vet said all vets should…read morehave the product and that I don't need a prescription to get the food. When I asked the front receptionist for the product they responded with is my pet a patient here? Do I have a prescription for it? And why do I need it? I have purchased the same product from here multiple times and they would gladly provide me with the product. I've noticed that with my prior dealings with this vet they are more concerned with taking my money and not the care of my beloved pets. I would not recommend using this vet there are so many other options in the area with a caring staff that would accommodate your needs.

Two experiences here now…read more First over covid my husky with cancer - would never have let him stay here knowing how filthy it was after my second experience 5 days ago... My pug and his eye issues; walked away feeling talked down to like I wasted their time. Even apologized for it, like I enjoy wasting my own time and money. Also had a 250 dollar credit I found out 5 years later. So bizarre, no one could tell me how or why I wasn't updated. I can take rude Vets, I really don't care -health of my dogs over any doctors ego for sure. But the biggest red flag overall was how dirty it was (I was in 4 rooms total, unfortunately zero over covid-19 and I don't even want to imagine what that was like). My Husky walked out a different dog.

Awful Experience - Unprofessional and Irresponsible Service - Avoid VEC's Ophthalmology Department…read more I had an extremely upsetting experience with VEC Animal Hospital, particularly with Nicole (Ophthalmology receptionist) and Morgan, the HR manager. On Monday, May 5, I urgently requested a refill for my pet's critical eye medication, which had run out three days earlier. Nicole never returned my calls that day despite repeated follow-ups. On Tuesday, I was told the medication was essential and ready for pickup. When I arrived, one medication was incorrect, and the other was labeled "for clinic use only." I was promised a corrected and urgent delivery the next morning at no charge--but nothing arrived. On Wednesday, Nicole admitted she hadn't checked her messages, and only arranged for delivery after I paid. Still, the medication never came. I called again that night and canceled the order, deciding to go through my regular vet. Despite this, the medication was delivered Thursday morning--too late. When I spoke to Nicole, she blamed the courier and refused to take any responsibility. I then spoke with Morgan, the HR manager, who was shockingly rude and dismissive. She didn't apologize for the mistake or Nicole's negligent behavior during an emergency, and instead told me to find another facility to care for my "fluff baby." I'm beyond disappointed by this lack of professionalism and empathy. Mishandling critical medication could have seriously harmed my pet. I'll be filing a formal complaint. I do not recommend VEC's Ophthalmology department to anyone who values timely, responsible care.

They used to be a trustworthy place for decent vet care; but, over the past few years, they have…read morechanged and seem to care only about the bottom line. Pushing tests that you don't need and the costs of the tests are outrageous. A complete cash grab now that they're part of a VetStrategy corporation. Stay clear.

Already reviewed on Google but I had to here as well. Our new puppy has had the best service here…read morefor the last 2 months! The staff are very professional, friendly and accommodating for his shots and checkups. All the advice and prescriptions we've taken have been great. Most impressive are their precautions for COVOD-19, like dropping off your pet outside and virtual consults. Everything has been seamless and I'm so glad I live in the area so can access such a great animal hospital. We got a welcome package of goodies, and after his first groom they gave him a bandana!

Dr. Toole is a truly excellent vet. He clearly loves animals and his work. It seems he is there all…read morethe time! He shows real compassion and integrity, and we know our pet was always getting the best care possible from him. During unavoidable overnight stays for our pet's serious medical problem, we were always made to feel welcome for visits. Whenever we had questions, Dr. Toole was patient and engaging in providing answers. His prices were appropriate for the high level of care provided. And we found Dr. Toole's hours of availability to be nothing short of amazing. I wish all veterinarians could be as wonderful as Dr. Toole.

Dr Toole is an amazing vet. He truly cares about animals and has cared for my cats over the past…read moreseveral years.

Before Dr. Snow and Dr. Cohen took over this practice, we were seriously considering switching vet…read moreas the previous owner was not friendly or patient at all. However, last December when we took our cat for his ear infection, we were greeted with friendliness and professionalism from all staff members. Dr. Snow is amazing and knowledgeable, our cat was cured in no time! We also took our other cat to Dr. Cohen for checkup, and she is equally amazing and knowledgeable as well. I also think their rates are quite competitive comparing to other downtown vet clinics. I trust our cats with Dr. Snow & Dr. Cohen and would recommend them to any pet owners!

Previous Dr, Dr Saram and his staffs were so amazing. We had our puppy with Dr Saram and his team…read moretill she passed away. They charged only what she really needed. They remember our dog name and all our appointment with details. We could trust Dr Saram and his team completely. After staffs and Dr changed, I do not feel we get same level of service. ( yes, they seems friendly but that is all.) We made an appointent with explanations what exactly we need for our dog. Then later we got a call from a staff saying that they are too busy in the morning so appointment has to be changed. ( Without any apology or anything!) What worse was that they did not know what exactly our appointment for! We can not recommend College Animal hospital with this new staffs unfortunately.