This store has a huge selection of vapes and much more cool glassware, the prices are good too and the new staff members is a big upgrade from the previous workers. The girl with the tattoo on her neck is very respectful and the store feels more comfortable to walk into unlike the other girls who looked under the influence and bad vibes every time I've came in. Keep it up read more

I've been going to the El Monte location and love it. Their customer service is friendly and patient if you have many questions. They would recommend me to test the pods out there just in case they don't work and they don't accept refunds once out of the store. I was getting my nails done in this plaza and saw jungle vape so immediately walked in, and regretted it. The female employee didn't greet or acknowledge me, when I had questions she acted like I was so inconvenient so I totally forgot to ask to test the pods and now one of them do not work and they don't accept refunds. The selections are very minimal compared to El Monte so I don't know if this is a franchise or chain. Fire that girl unless y'all want to shut down soon. read more

Can't say prices over the phone lol acting like it's a dispensary. That's crazy so it's illegal to give a price over the phone so you don't waste your time driving read more

Why would you upcharge me $0.72 because you're out of change? That's exactly what your Friday (10/17/25) crew -- the male and female crew behind the counter -- pulled. And yes, I told them straight: here's the $6. If you're going to hound a regular customer for $0.17, I'll go get it myself from my car this is a recession I'm not giving out free money to anyone -- while you inconvenience me for your failure to keep change. No way. Either your shop's planning to accept Bitcoin, your customer service has completely tanked, or your employees are straight-up skimming. (Maybe it's all three. I work in customer service; when I delivered an order that was $0.13 over the flat rate because of taxes, I didn't demand extra -- I absorbed it because I want to keep my customers... that's called good service. Which your establishment sorely lacks.) Get this fixed. I can buy Newport butane anywhere -- and cheaper. The only reason I came back was because of one good experience. That got sold off by your staff and your pricing a mini can of Pringles from the USA for $2.99 (FYI dollar tree has the medium sized cans of Pringles for $1.50- go wild, don't give this dude your money, you can get the same service WITH BETTER PRICES at dollar tree, FYI). While you're at it -- stop overcharging for Japanese-American snacks you clearly just bought bulk from Little Tokyo and are upselling on El Monte. Nobody wants to pay double for overpriced stuff and it's probably stale. Exploiting your own community with inflated pricing is obscene. Get your shit together. I will not return. Also, FYI: those "Labubus" you're hawking for $11? Deep fakes. Don't buy them for your kids -- or anyone. You're selling vapes here. That's it. And one more thing: maybe tell your staff to stop having their friends do whippets right outside the shop -- in front of customers (including children). Around 8 o'clock, one of these folks yelled about being a clown, inhaled something from a ballon he filled, and then started talking to a kid while high. That's beyond unprofessional and it doesn't take a genius to know what's going on. read more

Customer service was terrible. Sold me old candy and they wouldn't return or exchange it for me. Waste of money for bad product and no support. read more

I had a very disappointing experience at this smoke shop due to the customer service. The employee working at the time, Linda, was extremely unhelpful and came across as rude and dismissive. When I asked simple questions about products, I felt rushed and talked down to instead of being assisted. read more

recently visited Jungle Smoke Shop and was quite disappointed the atmosphere felt disorganized and uninviting I encountered an employee named Linda who seemed uninterested in helping customers when I asked a simple question about a product, she was curt and dismissive, making me feel like I was bothering her..... the selection was not as impressive as I had hoped, and prices were higher than other shops I've visited. Overall, my experience was frustrating, and I don't think I'll be returning anytime soon THANKS LINDA !!! read more

Best customer service ever! Went in for a female banger for an old hitman rig. I couldn't find a female piece at any other smoke shop and they were able to hook me up with with a Bear Quarts at a killer price . They had a great selection of exotic snacks and drinks and all the different smoking utensils you could ask for definitely would recommend coming here, especially if you're not sure what you're looking for. read more

Spent 50$ on goods and when I get home a 10$ torch doesn't work; I go back 1 hour later. New girl says store policy is no refunds. Just lost a good paying customer. read more

Service was fast & good, nice customer service & the selection is great! Reasonably priced stuff, would recommend

I've been going to the Jungle Smoke & Vape in El Monte since they opened the shops are always clean and they used to carry the best quality. I'm not sure if they changed owners or maybe franchise in different cities but this specific location is horrible. The store is cleanish but the customer service is terrible. And the selection is minimal at best. Half the store is just a convince store at this point. The guy with the hoodie is so lazy and rude. Idk his name but definitely loose good money bc of it. Can't even be bothered to show you the goods, why would I spend good money bc they're on the pricy side for a new set up to a guy who can't even be bothered, throwing random numbers at you. Like how do you even know what I'm asking about if you can't see it from the other side of the store? Nah I left with my cash in hand. read more

The service in this place has gotten worse and worse, but I decided to give them one last shot. I came in to buy a banger that was glass. This man did not package or even bag the glass and outside of the door I crashed into my friend and dropped the banger so it shattered on the businesses doormat. He had full video from the surveillance camera showing what had happened, but still refused to exchange the bank for one that wasn't broken. He threatened to call the cops. He said I was trespassing all along, knowing that they sell illegal unlicensed marijuana products. I wish he would've just helped me and been compassionate rather than calling the cops. I hope that they get in trouble for selling illegal marijuana to minors instead of calling the cops on their paying customers. read more

Jungle Smoke Shop - This guy is disrespectful to women and should not be running any business. - Vape Shops Near Me - Montebello, California

I was sold a fake flum that didn't work. "I cAn OnLy Do 10% oFf AnOTher One" clown.......

Great staff always very helpful and very knowledgeable on products in and out service is great read more

Jungle Smoke Shop - Wide variety - Vape Shops Near Me - Montebello, California

I really love this shop. I love the atmosphere that the girls give out here. Their Vive is amazing. They have a big variety of product shout out to my homegirl Michelle I love her vibe she always makes you feel welcome. She's really nice and polite. you guys gotta go check out this smoke shop read more

Bad customer Service!!! Sold me an unworking vape at 7:45pm, Brought it back to the gentleman at the store which stating final sale for an unworking product that they sell... What a rip-off.!!! They should check their items before the customer leaves the store!! In order to post, I have to put one star. Zero stars this store needs read more

I walked out to grab my battery to make sure the pods are legit and I get hit with all sales are final ! Lmao read more

Jungle Smoke Shop - Vape Shops Near Me - Montebello, California

Great shop! Good prices Friendly service and great products My go to spot for my smoking needs read more

My last review was taken down forsure by one of this store's associates, ill say it again they tried to fight me when I bought my hot knife and was very aggressive and threating he was yelling what do you wanna do about it, crazy how they took my last review down , it all started when my change didn't make sense and he told me something weird and i just wanted my change in coins because they " didn't have any" very threatening and very unprofessional read more

Jungle Smoke Shop - Read this is my last review - Vape Shops Near Me - Montebello, California

Great service, helped find different options and was super kind ! I wasn't rushed and I left happy with what I got

awesome place love the staff and how helpful they are ........ they don't have a huge variety but it's still my everyday shop. price is decent read more

had the best mushrooms there is always have the best tobacco leaves for sure and local.

Great service! Sweet staff! Product is ALWAYS GOOD! Highly recommend! Always keep coming back!! read more

Fuck these mother fuckers and there wack ass smoke shop . They sell nothing but fake vapes . The workers are all faded and smells like weed in there 24/7. They allow you to test it out and if it's not working they can't return it so they expect you to get another one ???. No signs up bout final sales . Y'all should get banned for selling fake vapes . My homie jus called me and said it's not working I said sucks to be you go somewhere else cause this smoke shop sucks dick read more

This shop has everything!! From bongs to blunts. Best service and Michelles the best! 10/10

The hush devices they have are bad... u guys should check em to make sure, bought my last 3 here, all of them burned and won't hit correctly after 1 night read more

ABSOLUTELY HORRID CUSTOMER SERVICE. I shop here frequently about every 2/3 months and spend on average 200/300 dollars. I finally decided it was time to buy myself a mod instead of dispos and the girl who worked the counter knew NOTHING about the products she was selling even stating "I don't smoke". I wasn't informed that my mod needed an external battery and didn't just need to be charged. I won't go back ever. And neither will any of my friends. read more

Long time customer here, pick up about every two weeks. The shop will not help you with defective products, even a simple can of butane sputtering that is completely full, will not be refunded with receipt within an hour of purchase. read more

Best experience ever tbh, i love this shop. 10/10 recommend!! I've recommended my friends to this shop. None of them have been disappointed and neither have I read more

Purchased a stiizy battery the person even gave me a 10% discount because it was an open item. Guaranteed to work but when I charged it the bottom of the battery came out. Came back a couple days later to exchange it cause it was obviously defected and the server was acting like it was my fault. Total BS. read more

Great store has lots of things to purchase good customer service all the time when I need something I just come to jungle & they have it all the time I give it more then 5 stars read more

Emily and Michelle are awesome for helping us out today. The nicest and most helpful tenders!! Best experience here!

very friendly. usually go to the el monte location but was closer to stopped by here. emily was super friendly & helped me with the CBD products. thank you!! read more

Worst experience ever DONT WASTE YOUR TIME OR MONEY here is what happen so I picked up a puffco product I got home to use it the next day open it and it was broken won't exchange or do anything other than play tag games as call here and there wanting me to go thru 3rd party... manager won't even call but will have staff do so very unprofessional read more

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This is probably the best shop here in Montebello been coming here for a while now and their inventory just keeps getting better they got everything you need from exotics to classic glassware awesome selection on wraps! And customer service is A1 Michelle and Emily always helped me out with great fkn ENERGY LOVE MY LOCAL SMOKE SHOP read more

Girl was nice but all their brand products like Stiiizy are fake! As soon as they tell you the price, it's a red flag because it's so cheap! lol I still gave them a chance and bought a 40's Stiiizy 2G blunt for $15! Unfortunately, I didn't open it until after I had left, the seal is obviously glued back on. The blunt is not filled up all the way like they always are and the weed it's and wax inside blunt is dark AF and taste like shit! Smells good before you spark it but it is filled with low quality weed and oil. All their Stiiizy items have been scanned already, my product was scanned four times previously, they are using old real packaging with fake product. You can tell they polka dot glued the seal back shut and put some kind of scratch off paint over the QR barcode. Maybe their tobacco products are good but big brand THC products and batteries they have are used or fake! You get what you pay for. read more

I find very odd and quite suspicious how the review from Jack O. was so contrary towards one employee. This shop doesn't even carry Heddy glass. Also that employee never uses his name he always goes by Don. I'm quite sure Jacks two dollar a week paper purchase won't be quite a loss if he never comes back. But what's even more distasteful is Jack is responsible for selling the previous management the weed that they would sell and smoke in the shop. And for Jack to make the assumption that this employee doesn't smoke was made because Don was more professional and knew better than to smoke during business hours. If the owner is wise he should have been happy with somebody that would try to upsell and was literate in all types of glass even the ones they don't carry. Not only was Don the only one who welcomed you but he took the time to shake your hand and could fix a Vape or suggest a flavor or brand and knew which type of CBD was best for your needs. The girl that manages in the morning is polite but has zero product knowledge and cannot make any suggestions.The guy in the evening is either high or has zero personality and zero knowledge of the products they carry and is only interested in his friends who come to chill and smoke with him behind the counter. I was sad to hear Dons no longer with them and I hope it wasn't due to the malicious storytelling Jack told. Myself and about 8 to 10 other people that would shop there regularly 2 to 3 times a week have now taken our business elsewhere to avoid all the weed smoke. read more

Staff is very friendly and take the time to explain products and warranties in full detail. Always giving discounts as well. 10/10 Recommend this spot for your smoking needs of all kinds. read more

Been collecting American Heady glass for a long time and have been coming here for my papers since they opened, I recently noticed they had a new hire on and when I went in there we had a little chat I believe his name was Julio, I felt very disrespected about the way he was talking about my glass collection, he was a know it all who would talk down on customers even tho he doesn't smoke himself. Would not come back here from this past experience with the new hire on. Also I noticed when I pulled up he was outside smoking with a family member, any thing I wanted to buy he would try to upsell. This was my go to spot but not any more unfortunately!! read more

I came to grab a puff bar, I told the guy I'm going to authentic the product he said ok, then we did and it said the product was counterfeit. And then he tried playing it off. Just be careful what you are choosing to smoke on! read more