Lana was great. She was available to sit within a week of my business trip, was very responsive and…read morecommunicative, and followed all the special feeding instructions needed to take care of my cat. A+

I can't believe how fortunate I was to have found Lana's Kitty Care services. Even though she…read moreprimarily cares for felines, she agreed to care for my 109 lbs German Shepherd baby. She's been amazing with him. Lana D. is dependable, responsible, kind and affectionate with him. She's also helped me out a couple of times by boarding my Shepherd with short notice. She was amazing with him. He never had so much fun and attention. I was afraid he wouldn't want to come back home. What a relief to find someone that is so loving with my precious baby. I'm very confident leaving him with Lana for any period of time. She sent photos and text messages during my time away. Lana is very competent and caring. I think I'll get a cat!

I reached out to Laura after our two bonded cats (6+ years) became aggressive towards each other…read moreafter seeing a cat outside our window. I was distraught and frustrated and not entirely sure that "Dr. Google" was providing me with good advice. That's when I did a search and found Laura. From the beginning, Laura was patient and kind. More importantly, she provided me with resources that I had not located on my own. She was responsive to my emails and communications, too, and I felt supported. The good news is that my cats are back to being "friends" again. The bad news for those of you reading this who are going through "displaced aggression" is that it takes time to get to this happy ending. But don't take my word for it - reach out to Laura and get your own advice. It's well worth it!

Our kitty Gemma stayed with Laura for 12 days while we were traveling. Laura did an amazing job…read more We were extremely satisfied. Gemma had a large room with a nice size screened window (secure) that she could look out of and that made her happy. We are definitely planning on using Laura's cat sitting services whenever we need a cat sitter.

Sarah was professional, communicative, and super friendly. She took great care of my dog and two…read morecats while I was gone. When I got back, the house was even cleaner than I left it!

I had a hard time finding someone to pet sit my kitties when I moved to Oregon last year. I'm so…read morethankful I found Sarah! She clearly loves and cares about animals and I always know my kitties are in good hands when she's watching them. She always sends me photos when she is at my home feeding them and they love her as well. She plays with them and truly cares about them. When I get home after having Sarah watch them, they clearly are not stressed or bothered at all that I was gone! I'm so appreciated of her! Thanks Sarah!

Lily is awesome! She is an excellent communicator, has calm energy and is great with our…read morecomplicated, sometimes difficult dog. She walks him on days I cannot and has stayed with him overnight. She sends photo updates after each walk and throughout the day when we are out of town. For the first time I didn't worry about how he was doing when we were gone! We hope she will stay with him again soon, and are grateful every day she walks him, as he is happier and calmer. Also, she schedules online and payment through PayPal and other Google wallet. Super convenient!

Lily is great!! I actually notice that my puppy seems happier on days Lily comes vs. when he is at…read moremy other place and our neighbor takes him out. I'm going to see if she will come to SE so we can use her over there too. Also, I love the fact that I can pay on PayPal in advance with an online calendar and therefore have a record of how many walks credit I have left! Awesomely convenient!! With my other walker I always had to remember to get exact change every week and never remembered how many walks I had paid for. I would recommend her to everyone, and her rates are the best.

I had a recommendation for Betsy by my neighbor and she quickly exceeded all my expectations. The…read morevideos and pictures she sent each day were such a nice surprise. I could tell she really got to know our kitty and his personality. I cannot recommend Betsy enough. A true professional in pet care. Holly F.

I only used Betsy's services for a week and a half while I rented her basement apartment. She…read morevisited my dog twice per day-my pup is shy and anxious and would not have anything to do with Betsy. To her credit, I did see that she was making progress with my pup, which is no easy feat. Betsy and I were discussing my dog attending her daycare because my dog does infinitely better in a group setting. In addition, it was convenient for me for obvious reasons. My dog has gone to daycare for the better part of the year that I've had her, and she thrives in that environment. Never once have I had a complaint or negative report about my pup's behavior at daycare. In this conversation, Betsy used a condescending tone to refer to my dog as "difficult ". I informed Betsy that we no longer had an interest in her services, as I don't want my dog to be cared for by someone who would speak about her in that way. However, that's not why I'm leaving this review. I'm leaving this review because of something I observed with regards to her dog daycare. What her dog daycare consists of is several dogs hanging out with Betsy's daughter, Amelia (my best guess is she's a teenager)in their living room/dining room/kitchen area all day. Betsy is typically gone all day (8-3:30) from what she told me. There is a narrow dog run, running along one side and the back of the house. The daycare dogs are let out briefly to do their business a few times a day. While I was a tenant there, I had to do my laundry on the third floor of the house, above the daycare. This required me to wade through the group of dogs each time I went up and down the stairs to switch loads from the washer to the dryer. Every single time I did laundry during the month + I lived there, I noticed that Amelia was never downstairs with the dogs during daycare time. She was always in her room with the door closed. I suppose it's possible that she went in her room each time she heard me coming, but sound carries very well in that house and I'm sure that I would have heard her moving. I would also have considered this discovery a coincidence had it not happened multiple times. My primary inspiration for making this review is the fact that the very last time it happened, while sitting on my couch reading, I heard a kerfuffle between the daycare dogs. It did not sound like a fight, just like the dogs getting rowdy. Eventually, things settled down. Shortly afterwards, I had to go upstairs and get my last load of laundry out of the dryer. While making my way through the sea of dogs, I noticed that one of them was now holding one of its front paws up and was wearing a plastic cone around its neck. I only observed the dog for a couple of minutes, but it was never once willing to be weight-bearing on that paw. I hope that the dog wasn't seriously injured. Even more so, I hope that this is the only time anything like that has ever happened to any dogs that have attended this daycare. And even more so than that, I still have hope that it all was a complete coincidence that the dogs were never being cared for when I made my trips up and down the stairs. To be transparent, Betsy and I did not have a positive dynamic as landlord-tenant. Interactions were never heated, but Betsy did tell me that she is a very sensitive person and perhaps her daughter is as well. She may have been encouraged/wanted to avoid me due to the tension between her mother and I, despite the fact that I was polite to Amelia each time I saw her and professional to her mother. Bowser's Best Buddy is far different from any dog daycare I have ever seen, and I've been taking my dogs to daycare for over fifteen years. It's basically akin to your dog being at home, hanging out with a group of friends, sometimes supervised and sometimes not, with a potty break or two sprinkled in. There are no cameras for pet parents to observe their pups. I've never considered taking my dog to a daycare that doesn't offer this and my observation here has cemented that requirement for any pet care provider we use.

We hired Petsitter Portland for an overnight sitter while we were out of town for the weekend. The…read morefirst night, our sitter was a no-show. I only found out the next morning when I reviewed our front door camera footage and realized our dog had been alone since 7pm the night before. I had to leave a note in the app before anyone reached out to us. When the owner finally called to apologize, I asked why we weren't contacted as soon as the issue came up. His response was, "we're not open during those hours." I'm still not sure what that means for a pet care company. If you're taking responsibility for someone's pet overnight, there is no "closed." To his credit, the owner stepped in personally to cover the rest of the wknd, but by that point the damage was done. Our dog had been alone for over 12 hours. I don't even want to think about what would have happened if we didn't have exterior cameras or happen to check them that morning. We got lucky, and we shouldn't have had to be. The whole situation was incredibly stressful and affected our entire trip. The owner comped the one night, but charged full price for the rest of the wknd. Honestly, given everything that happened, I would have expected the whole stay to be taken care of. If you need a sitter you can count on, especially for overnight stays, I'd look elsewhere. Peace of mind is the whole point, and we didn't have it.

We couldn't be happier with the care they've given Marley and Charlie on their walks. We have two…read morestrong, excited dogs that definitely aren't the easiest to walk, and they've been so patient, reliable, and willing to work with them. It gives us so much peace of mind knowing our pups are getting great care while we're busy at work. They are also super communicative and we love the photos and updates we get after the walks. We highly recommend them to anyone looking for a trustworthy dog walker!

This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

We have tried 4-5 pet sitting services in Marin, and Michelle is the best! She takes great care of…read moreour kitty cat and puppy dog in our home. She goes above and beyond, giving them extra attention and sending lots of cute photos and videos. She is very professional and organized, and we always know our babies are in trustworthy hands. Our cat needs medication and Michelle had no issues administering it. Her prices are extremely reasonable compared to other companies we've tried. Lastly, we always arrive to a clean, calm home with a nice note from her on the kitchen table. If she is taking new clients, you will be extremely happy with her services.