i absolutely love doggie livin!!!!! i've taken my precious fur-babies there for many many years to…read moreget groomed and also use the boarding severcies!!!!!!!!! love matt and the crew!!!!!!! i won't use any other!!!!!!!!!! love: sonjia

The owners are extremely knowledgable, friendly and caring! I've only been once but have talked to…read morethem for hours about: Their grooming process How to start socializing my poodle Diet & Training techniques Common problems for poodles Seizure status of my poodle-in case she has a episode they take her straight to the vets office (thankfully out vet, Dr. Putnam is less than a mile away!) The first visit was a success, Roxy poodle walked away clean with a great cut and cute pink bandana. I'm grateful they know how to slowly start socializing the dogs, mine needs it after being harassed by our late chihuahua. To my understanding they keep the dogs in areas by energy levels and I love the concept of them being able to socialize while there instead of being locked up in a kennel. I'll definitely use their services again!

I had just moved to Richmond and needed a groomer. Charlotte was recommended by my pharmacist. I am…read moresuper fussy about my dogs , made an appointment and couldn't be happier she is awesome. I would recommend her to anyone !

This was an AMAZING experience for my 2 dogs. Annabel was GREAT with them. Bear has a tendency to…read morebe very ugly towards some people & groomers. However, there was no anxiety or fear. Annabel did a FABULOUS job with their baths, nails and especially Bear's haircut. His mohawk looks terrific. I will definitely be calling back to use them again. Thank you, Audrey, Steve, Jellybean & Bear

What a fun place to go took my dog had a great experience bath got his hair clip good place to take…read moreyour dogs very good environment tried PetSmart stay away that lady there lap solutely not customer-friendly at PetSmart not only that the groomer at dazzling Pet Salon Macey with very patient and working with the animals real fun for my dog absolutely enjoyed it

The blonde-haired lady who's in the Grooming department is super rude! She really needs to learn…read morehow to talk to people.

Came in there to buy a Turtle. Was told I could not take one home unless I left there with a…read more$219.00 dollar tank even tho I have what the turtle would need at home. . I even went as far to showed him the new set up I have on the way but still was not good enough. Like dude your job is to sell the pets. Do you get some kind of commission if you make sure to sell the tank with the animal?? Was you having a fit bc i would not buy what you wanted. Andrew was the name said he was a manager. I bet he wouldn't have even let me walk out with a fish. I have never experienced this kind of disrespect buying a pet. We own a bearded dragon and they sent him home in a cardboard box almost 5 years ago. Get real my dude.

I have 3 Shih Tzu's and the male bites and the females are so nervous they always have accidents…read morewhen they go to get groomed. However the owners are ALWAYS so kind and do such a great job! I have bad dogs but these good people know how to take care of them!!!

From the owner: We are licensed groomers and we also do Daycare and Boarding for your fur babies. We are open on…read moreTuesday thru Saturday 8:30 am - 5:00 pm If we cant get you in on the same day you call we will definitely get you in the next day

Great place to board your pet or have grooming done they love and care for your animals when you…read moredrop your pets off you notice immediately they're happy they're wagging their tails and they go with them bounding inside like you don't even exist which is the way you want it when you're dropping off the pet. Linda S.

We took our Sweet Nola there a couple of weeks ago. We had never used Luxury Pet Services before…read more We usually use our kennel in Versailles, but they were full because of Fall Break. We dropped her off for just a couple of days while we went on a trip. We explained to them that she had just had surgery a week ago and they promised us they would take special care of her. When we got back to pick her up, it was Horrible. She was soaked in her own Urine and smelled horrible. We had to wear our masks in the car to get her home. The vet had told us to keep her stitches dry and that she could not have a bath for at least another week. We had no choice. We had to bathe her twice so she could come back into the house. She was so pitiful. She did not deserve this treatment. I've never been so upset at a kennel in all my life and we will never take her back there again!!!

We just moved to Madison county and I couldn't believe there was a groomer this close to my home. I…read morecalled and they were busy but we got an appointment. Everything was great. The location was clean, easy to get to, and they don't take too many pets at a time. I went in the summer when my schedule is more flexible. I didn't ask about drop off, like for a work day, so I'm not sure about that. But the owner was wonderful and did a great job!! I'll definitely be taking Chewey back.

From the owner: Providing one on one grooming services for dogs and cats.read more

There are times when you can tell that a person I'd a good person. There are also times that you…read morecan tell they they're not a good person, and all you see is fake. That's what the people that own animal house are like. When you first walk in, you're greeted by an overwhelming animal stench, and a friendly enough face. I will be honest. I groomed at animal house for about two months. The first day that I was there, the lady owner literally screamed at the dog. I've worked at other pet stores, and this one was one of the worst for knowledge about animals. Several times I found myself educating the owners of this establishment about the animals they "care for". The only reason I would personally purchase anything from animal house is for feeder mice and rats because of PetSmarts policy about not selling live feeders. I don't recommend this place.

Perhaps they are the friendliest people in Richmond. They are very knowledgeable. I don't know…read morewhat these other reviews are talking about. Yes, the place smell like a pet store with birds, cats and dogs. Who figures. If you own a bunch of pets your house smell like that too; you just don't know it. My son bought a snake their. And it is alive and well. No problems.