I would like to start out by saying that I talked with the owner and I talked with Chelsey and am totally amazed at their dedication to the job and the customer. I had a question about parts and the owner stopped what she was doing and spent about 15min on the phone with me after the store was closed to help me out. I further had an issue with an order that I made through a different company and Chelsey here at JSE spent several mins on the phone helping me out making sure that everything I needed was handled to accommodate the bad day I was already having with another supplier. Lets just say that I WILL most definitely be using them in the future for my future parts needs. Great company and I will totally recommend them. read more

JSE Surplus - Guns & Ammo Near Me - Cape Girardeau, Missouri

Found this shop by accident driving by. One of the best in all of south Missouri that I have found the selection is a absolutely amazing. The staff was absolutely great and friendly, prices were absolutely a great deal and every part for pretty much everything you can imagine it in stock. Floor to ceiling selection of rifles and shotguns on three walls, a dealer for several high-end companies with actual inventory in stock, drive out absolutely worth the trip read more

I can't believe the lack of reviews for this business. They have been around a long time and they have excellent customer service. I have asked them so many questions over the phone and not once have they gotten impatient or frustrated with me. they have been extremely helpful to me. I bought my first rifle from them back in 2007 and had them do some modifications back in 2021. I was very happy with the work that was done. read more

3 people working yet not one of them asked if we needed assistance. We walked through the entire store looking for something specific. Not until I said something did they offer help. We were the only ones in the entire store! read more

helpful staff who processes order and delivers to usps in 2 days. usps shipping is terrible! package was delivered to usps on 5/6 on the 12th it is still sitting in Irving TX with my destination being phoenix. check this out: may 11, 2021, 7:52 am arrived at USPS facility Irving, TX 75059  your item arrived at our usps facility in irving, tx 75059 on may 11, 2021 at 7:52 am. the item is currently in transit to the destination. may 11, 2021, 3:55 am departed usps regional facility oklahoma city ok distribution center   may 10, 2021, 1:16 am arrived at usps regional facility oklahoma city ok distribution center   may 9, 2021 in transit to next facility may 6, 2021, 8:55 am arrived at usps regional origin facility saint louis mo distribution center   may 6, 2021, 7:40 am accepted at usps regional origin facility cape girardeau mo distribution center there is really something wrong with usps's understanding of geography. MO to OK back to TX??? pay the extra $ to have shipped priority flat rate! read more

I just received my first, but definitely not last, purchase from JSE. To say I am more than pleased would be an understatement! Received my A2 clone upper and build kit, it is way more than I could have hoped for! The finish is excellent, upper build is super solid, fit onto an Anderson lower build I recently completed and the tolerances were phenomenal! All of the included lower parts are individually bagged and marked, should make for another easy lower build. Crazy fast shipping and stellar customer service! Again, I couldn't be happier, and I know my father is going to love his Vietnam era clone build for Christmas! I have been searching for about a year for an A2 clone upper to build him, as that's what he trained on in '63 with the USAF. Cannot wait to shoot it with him!! Thank you for making this build become a reality! read more

Placed an online order and emailed them the next day to add few more items to avoid placing a separate order. They took care of my request promptly and shipped out everything a few days later. Package arrived sooner than expected so overall a positive experience and I will definitively order with them again. read more

Slow. Nine days and still no word on a very common, basic set of rifle sling swivels I ordered online. No tracking number, not even shipped. It would be like dropping a tiny palm full of thimbles or paper clips in an envelope and mailing it. But no. Not even an invoice yet. If I had to guess, I'd say they sell marked up items before they buy them, then play pokey-slow while they wait to get the shipment themselves that they never order until you order from them. I see they got all their cousins to shill rate them. Look at their floor. They have almost no inventory. Clearly a middle man operation. Do yourself a big favor: Find their vendors and buy directly from them. read more

I bought a high end 5.56 upper (JSE 18" MARK 12 YHM) a few years back. A designated marksman clone with YHM parts. It arrived and I nearly barfed when I unboxed- the fool with the tool who put on the bird cage flash hider cranked it one half turn too far. This deformed the crush washer and left the bird cage looking crooked. I mean REAL BENT, an OBVIOUS error and made it UGLY I thought great, $545 for an upper and it looks like crap. Called customer service and they said they would take $10 bucks off. Ten freekin bucks. "OOOOhhhh, its only the crush washer that is bent honey, won't affect nuthin dearie poo" I said no way I want to return it and they said sure YOU PAY THE SHIPPING TO RETURN OUR FAULTY PRODUCT. SUCKA!!!! While I was out of town seeing my dying father, they issued a return authorization. My dad passed and when i got back home they said I missed the Return Authorization 2 week period and the item was no longer returnable. It was sitting in their original packaging (and still is). I explained and got, "sorry about your dad, but the two weeks has passed". So I said, well, give me the $10 off then.... "NOPE, two weeks has passed". Understand that I sent PICTURES to them. They responded telling me YES, THEY bent the crush washer.... OOPPS that is unfortunate.... sorry for the incovenience. But FIX the issue with the customer??? NO WAAAYYYYYYY. NOT A CHANCE CHUMP!!! We won't even give you the $10 for your trouble. I was so pissed I still have not shot the POS 5 years later. Their customer service left such a bad taste in my mouth it sits in the back of my safe. I can't look at the cheezy work and not get pissed. A $545 bent pipe sits in my safe and I still get mad every time i think about it. So if you think you are buying real quality, understand that a moron with a tool at JSE can eff up your upper, not care, not fix it, but ship it to you to choke on and is backed up by customer service who says take ten bucks or you can shove it. YOU MUST PAY FOR THE SHIPPING BACK (does their management understand this motivates the fools with the tools to ship defective products?). Get it- YOU PAY FOR THEIR MISTAKES. Why take this chance? Reputable companies will pay for return shipping when they ship defective items. JSE did squat for me. Even after explaining I did not get the Return Authorization as I was back visiting my father in the hospital and then his funeral. If I could give ZERO stars I would. Or how about a masked emoji dude because my money is gone and they sent a bent pipe. 5 years later and I am still pissed. I only wish i had posted sooner, the other negative reviewers here may have been spared. NEVER NEVER NEVER buy from a company that won't pay for return shipping when it is their defect. They are motivated to ship defective product because many customers probably wont pay to return it. Or they may be out of town at a funeral and miss the window to ship it back.. JSE wins, CUSTOMER LOSES. And if that is how they treat a customer, you should buy from someone who intends to take care of its customers. Jackson Services Enterprises JSE SURPLUS read more

Order # 135135 dated 4/22/2017 Terrible customer service. Been waiting two weeks for them (Dawn) to correct an order where they sent me a used/customer returned/defective Odin Works stainless adjustable gas block for new. The machining was atrocious, the part had deep surface scratches, and was missing the necessary stainless adjusting screws (2) and today they told me to contact Odin works (the manufacturer) of the pos part. Not worth the hassle. I suggest others buy your parts and invest your valuable time with any of the other competent/honest/quality/customer oriented gun parts retailers out there. I'll be contacting my CC Company for a reversal of all charges. My first Negative Review, but they've earned it. read more

Jse surplus don't know what to say. It has been weeks and my order is still not in my hands. But they have my money. Lost a sale on a gun can't sell guns with no parts.It has been 5 weeks still no part will not use NO MORE. read more

Chelsey and staff are always very helpful and they carry my favorite items (Mega and Magpul). I use JSE about once a week. And could not be happier. read more

This is my second order from JSE Surplus. 1st order went ok, shipping took a while. So.. I purchased the second item off their website because it said they had some in stock, bought and paid for it on Nov 6th (paid for 2 day Priority Mail, BTW). Turns out they had none in stock and are waiting for YHM to send them another shipment of handguards. On Nov 11th, I had to email them asking why they are selling items on their website that they don't really have in stock (Instead of hearing from them first) Recvd an email from Gwyn @ JSE on the Nov 12th saying that she totally agrees and that she was sorry. Today is now Nov 16th - 10 days since I ordered it it off their website and I haven't heard a word from them explaining where my item is. Today, I sent another email asking where my item is... Not happy getting the runaround when I could have got one else where that actually had the item in stock and got it in 2 days. Made the mistake of making a second purchase at JSE Surplus! 10 days and counting.......... BOOOOOO! read more