Made an appointment to remove my nail extensions and then have semi permanent put on. I arrived and…read morethey said they only had time to remove the extensions because she thought I wanted eyelash extensions removed. While standing there, another girl was getting her nails done and her technician told her she didn't have time to finish her appointment because the client reserved the wrong kind of appointment. Pretty interesting that this happened to me and another client within the span of 5 minutes.

My friends and I made a reservation since the 20 of February for the 12 of March for manicure and…read morewine at 18:30. We asked for a confirmation of our appointment and we received the confirmation the 21 February from the company gmail address. Today, March 12 we went to the salon and found out there was no reservation for us. I showed the girl the email of the confirmation we received and she said they were not able to honour the reservation because the girl who confirmed the appointment is not the same girl that is in charge of the schedules so she didn't know about our appointment despite this being from a generic company address. So we left. This is very unprofessional and I will not be recommending this place to my friends. I would give zero stars but the system won't allow it.