I called twice to make a reservation pick up and the phone was cut off twice. No one ever picked up. Lost my business.

One of the two safest companies in town, jays and green taxi always bring the customer service and transportation in a timely manner

We asked to be picked up at at 5:15 pm for the Petaluma airporter. No one showed up. I called the cab # and the man that answered said he had no record of our reservation. He said he would be on his way but called back later to ask the address again. He was in Santa Rosa. I cancelled the cab and had our neighbor take us. Very disappointed the reservation was never honored. read more

Forgot to pick up my daughter for work (her first week)- scheduled the day before. When I called they came 20 mins later -so she was late. Not about the $$$. Needs to be on time-they had zero clue. read more

Easy to book with a prompt arrival for an early morning airport ride and very polite staff that is easy to communicate with!

So friendly! Was there right when they said they would be. Great way to get around! We used them twice.

j's taxi - don't use. they did not shiw up for my pre-scheduled pick up time. i would give no star if i could. read more

This is the best Taxi in the area hands down ! Always professional and reliable They answer the phone and are friendly as well. SFO Airport service was excellent from start to drop off I highly recommend J's read more

J's Taxi is hands down the best cab company ever!!!!! Last night I got dropped off for dinner and left my passport in the cab. Before I even noticed half hour into dinner the driver Tim Burnash brought me back my passport. This company from the owner Steve to the drivers and dispatchers are friendly, hospitable, reliable, clean, professional, and the best around. Thank you J! read more

J's Taxi - Taxis Near Me - Petaluma, California

J's Taxi is my go to! If you need a late night ride with a driver you can trust or a scheduled trip to the airport they are always there for me. I work in production and travel for a living as well as have co workers or clients who need rides, J's is always who I call. The owner and drivers are always willing to go out of their way to make your ride comfortable and convenient for you. I can not stress how amazing this cab company is. I will always use J's over Lyft or Uber. The cleanliness, friendly and quality service is hard to find anywhere else. Thank you J's for being top notch. read more

First time using this taxi co. Cathy was our driver, very friendly and right on time. Prices reasonable, she took the shortest way from our house to the airporter bus. We will use them again. read more

J's Taxi - Taxis Near Me - Petaluma, California

called this number yesterday to book a ride to the airport shuttle this morning at 4:15. should have known something was shady when the guy said GREEN TAXI-- I'll leave my scathing review for both. called at 4:20 and got the Js guy who had no record of the call. I now have to take a $90 Lyft directly to the airport, wasting my prepaid shuttle ticket and I still don't know if anyone from Lyft is working this early anyway. I'm furious. read more

I am kind of old school about transportation and prefer a cab to Uber and Lyft. With those other options you don't know who you will get but with J's there is assurance the the cab is clean, always on time, and you will have a great driver. Really, why risk a cruddy ride when you are guaranteed a safe and dependable one with J's. I've used their services for more than a few years and am thrilled to give them this review. Five stars, of course! read more

After getting back from a long flight, and riding an hour long shuttle to Petaluma, Steve was there waiting for me and helped load my luggage. When I gave my address he knew exactly where I was talking about. It's helpful when you have a taxi driver who knows what he's doing and where's he's going. I kept his number in my phone and will be using him again in the future because it makes my life easier. Isn't that was a taxi is supposed to do? read more

Talk about a Cab Company with Integrity! The Guys at J's Taxis are friendly, reliable, quick, full of love for what they do! I would recommend this cab with extreme enthusiasm! You can not beat a company run with people that sincerely love what they do and will go out of their way to make you feel happy, comfortable and safe! Make them your auto dial when your drunk at a club or something!!!! AMAZING~~ read more

Having always used a limo service for work travel, I was pretty anxious about the reliability of a taxi company in picking me up at 5 a.m. for a vacation flight out of STS. I called J's Taxi a few days before my trip and left a message. Someone called me back within minutes. They texted me a confirmation when the reservation was complete, and then my driver, Jeff, texted another confirmation the day before I left. Jeff picked me up right on time (a couple of minutes early, actually!) and was very kind and efficient. I really appreciate the peace of mind J's Taxi gave me and I will not hesitate to use them again. read more

Literally the only reliable cab company in Petaluma. Always call them first, don't waste your time. read more

What more could you want from a taxi service? I needed a ride to the doctor and did not want to call Uber - because I don't like their business practices. So, for the first time in 35 years I called a taxi. Within 25 minutes J's taxi rolled up. I had a lovely ride in his beautiful taxi and was charged only $11 to get from the West Side of Petaluma to the hospital on McDowell. I tipped the driver and owner Steve Jackson 20% because he deserved it. And, unlike Uber, J's doesn't employ the greedy policy of surge pricing. Superb, affordable service. read more

J's is the best taxi service in Petaluma hands down. A friend and I closed down the Roaring Donky this Saturday (pretty proud of us gals for being past our prime). There was a crowd of people outside and in front of McGuires. Lyft and Uber had a 150% markup and no cars available. Called j's and pretty sure the owner picked up. He said he would have someone over there right away and not to move. I remember drunkenly requesting, "please pick US, we're a white and Asian pair, one of us us really tall and the other is really short!" He promised he would only pick us up. And he did! Thanks Js! Don't drink and drive kids! read more

Clean and friendly driver. Driver drove nice and calm. No back and forth. Will use again.

J'S Taxi is back to work at night again. So glad because my work let me off after 1am and I called and Tim answered. 15 minutes and he arrived to get me home safe and quick. Thank goodness they are back again. read more

Had to get down to the airporter super early. I was concerned about scheduling a taxi, in fear that it wouldn't show up, I'd miss the airporter and have to drive, etc. They showed up a couple minutes before promised and everything was great. I will use them in the future. read more

J's Taxi really seems to know what they're doing. The taxi was extraordinarily clean. It was basically brand new. The driver was professional and courteous. I love that J's is a locally owned and operated business. I would highly recommend J's Taxi for any of your transportation needs. read more

J's Taxi is by far the best Taxi company in town. From start to finish they are amazing! Their dispatchers are quick, responsive and above all friendly! They are always timely and arrive with a genuine smile. All of their drivers go out of their way to make sure traveling to your destination is enjoyable. I would highly recommend J's Taxi to anyone looking for a Taxi company that is reliable, friendly, professional and clean! read more

I moved to Florida but have to return to Petaluma every four months for my doctor. The last time I was there i had to leave my hotel by 5 am to get to the San Francisco airport. I called this taxi company for my super early pick up. At exactly 4 55 am there was a knock at my door and he was very nice also helped me get all my bags in then drove me to the fairgrounds to wait for my shuttle service. Once at the fairgrounds he helped get my bags out and walked me to the door and made sure that I was taken care of. I don't recall the exact price of the taxi ride but I know I was very pleased with the rate. I liked the service so much I have added the number to my contacts and will only use them to get around when I am back in April. read more

My husband and I spent the weekend wine tasking around sonoma and used j's taxi. We were very happy with their service. All 3 drivers we had were very friendly, gave us recommendations on placing around, and got us to our destinations on time (even when we were running late) thanks guys! read more

Been a customer for a very long time now. The most polite, professional and friendly drivers ever, and SUPER CLEAN CABS! Best in town!

Had the need for a taxi earlier this week. Read the Yelp reviews & picked this company. All good...clean, courteous, showed up exactly on time & avoided the parking lot (101@5pm). Driver was a nice local guy & I felt safe even though by myself. Highly recommend. read more

If you are looking for friendly driver, nice service, with pretty reasonable prices give them a call. I'll recommend this company too every person the driver was really nice and always drove with caution because it was raining really hard. Thanks for the rescue read more

Called J's Taxi on a very rainy day when I needed to get to a commuter bus on time. They were on time, friendly and it was a super easy experience. I'll definitely use them again. read more

Excellent service. Kudos to Matt, who was beyond helpful and courteous, assisting with my handicapped mom and a LOT of packages. He really went the Xtra mile. We have to use taxis for the duration of our stay in Petaluma, and we will be using J's from now on. Thank you! read more

I have never posted a yelp review in all my years of using yelp. I read nasty reviews and laugh at the people who do this sort of thing, but I signed up just for this, because of how unethical it was. Called a taxi and the the guy claimed the meter didn't work...I needed to get to work and could not just jump out of the cab, so I agreed to his statement, "It will just be 10 dollars. That's cheaper." So, instead of having to pay for my ride based off of the distance - a mere 2 miles, I was forced to pay this mystery number he pulled out of his ass. I gave him a 3 dollar tip, because I'm not a bad human being. In retrospect I should not have. I was taken advantage of. Don't use this company unless you want to be scammed and told that the meter doesn't work so they can willy nilly decide whatever they need to charge you and you have to pay so you don't miss work. What a scam. I will never use this company again. read more

It was cool that they were available, and the guy was nice enough. But when I paid I charged 10$ and I tipped 5$ and later I checked my bank statement and they charged me 18$. Not enough money to call them about, but I will not be using there services again :( read more

1st time serviced by J. Courteous service. Clean & immaculate taxi. I'll be sure to use their taxi again in the future.

I highly recommend using J's Taxi service. I left my phone phone in J's taxi one Saturday night after a great wine tasting day. I was surprised when Steve called to let my emergency contact know. After some coordinating and Steve the owner offering to deliver it to me I got my phone back. Super unreal and very thankful. I think that says a lot. Honesty and great service. Cheers read more

J's Taxi is great, they have surpassed all of the other taxi companies in Petaluma. They will show up on time and be polite and make everything hassle free! read more

I was out drinking with a few buddies and needed a ride home from the downtown bars. I waived for a taxi and a guy in a J's Taxi pulled over. Car was clean, driver was friendly and SAFE. Think the drivers name was Steve, tall skinny guy dark hair. I will be calling J's.from now on. read more

I needed a ride from dropping my car off at the car dealership. Called a hour before needing it thinking they would have plenty of time to be there when I dropped my car off. I called and the lady on the phone was very nice and helpful and said she had someone available to come pick me up. Charles showed up 10 min before my initial pick up time which worked out great since I was ready to go anyways. He was very friendly and easy to talk too and got me home in a timely manner. This was my first time using a taxi for a around town errand but worked out great. I will be using J's again. They also accept credit cards which is nice. read more

Best cab company in Petaluma! I needed rides to school for my kids - the setup was easy, they were always on time, and my kids felt comfortable and safe with all of the drivers. They're our first choice whether it's a ride for one of the kids or for ourselves! read more

Needed to get to SFO from Point Reyes. Cathy the driver was outstanding! Dick Barthelmes read more