Mark and his crew were fabulous! They did a great job on my home. It was our first time ever…read morehaving to file a claim like this with our insurance and he walked us through the whole process. If we ran into any issues at all he had us call him to get it squared away. Great pricing! Great Communication! It was because of Mark and the way he treated me and my wife they received our business and will for any future needs. Just adding a new roof and gutters made our home look brand new. Thanks Again, Mr & Mrs Holloman

From the owner: Damaged Roof? Get Quality That Lasts! Call Us NOW (417) 222-4204read more

ServPro helped us with our home after we had extensive water damage. All of the employees were very…read moreprofessional and polite. Thank you to Zach, Klay, Jaden, Avery, Edwin, David, Cody and Jay. Highly recommend for mitigation services.

Over the course of the last 3-4 weeks, I have had the pleasure to see my mother's home literally…read moretransformed back into a lovely small cottage. Three people are basically responsible for this transformation. Let me start by saying that Shane Walker was our angel. He managed this project with such professionalism and care that I give him my highest recommendation. He was there and stayed in contact with me (I live in Springfield, Mo) from day one until the house was completed this week. 5 Stars! Thank you, Shane. He showed such respect and integrity that this company is lucky to have him. Towards the end of the job, I received a panic call from my mother's aide, LeAnn Sherrill. There wasn't any hot water in the house and the carpet cleaner was on his way! I called Shane! In literally minutes, he came and took care of the problem. The pilot light had gone out and needed help. He saved me the cost of a plumber and I am so grateful to him for this as well. Two other workers should be recognized. Jay Westcott and Mike Sylva. I saw the care and work ethic from these men demonstrated daily. Few other workers could be compared to them. 5 stars! They were trustworthy, had the best work ethic every day they "showed up", and treated me and my family with the highest respect. It was a dirty job, and they completed every task to the fullest. They even went above and beyond to replace a matching ceiling light at their own cost! Not many people would do that for a 93-year-old homeowner who they had never met. They would stop their work and give my sister and me a tour every time we came. My mother's aide, LeAnn Sherrill was there most days and reported to me how "awesome" they were. We thank them as well for doing such a wonderful job. Highest regard! The house had such a huge amt of damage from a faulty a/c duct system in her attic. Water came down in 4 rooms and a hallway. New ceilings, walls, insulation and floor joices had to be installed and in the end, carpets were beautifully shampooed and brought back to life. Without their honesty, hard work, and work ethic, things might have played out very differently. In the beginning of this ordeal, the workers who came and cleaned up all the water damages were also superior. 5 stars. Please look up their names and extend to them our deepest appreciation and thanks for all that they did for us. For 9 days, they came daily to inspect and deal with water being removed from the home. They as well should be recognized and given any monetary rewards available. In summary, I would use and will recommend Serve-Pro to the public in and around Carthage, Missouri. Thank you all! My mother will be returning to her home today after being gone for 7 wks. She is going to "flip" when she sees how her home looks. She will cry. Again, this is a long review, but it all needed to be said. Sincerely, Connie S. Henry (POA and oldest daughter of Imogene Kaughman, homeowner.)

I paid for the service. They were supposed to come back and complete the duct work and I would…read morethink remove the plastic and tape etc. I reached out 3 times and cannot get a return call. In the beginning they were very responsive and helpful but once I paid them in full, no response. My bad!!

The workers did a good job with drying out a flood in my home but management was repeatedly…read moredeceptive and grossly overcharged us for those services. Their estimate for the build-back after the flood was over three times the amount we paid a reputable company to do the same thing (and other companies also offered to do the job for a fraction of what Kwik Dry wanted). I cannot recommend this Kwik Dry.

Mitch is not someone you want to do business with. If you want to pay three times more than what…read moreother companies charge, this is your guy. I was charged insurance rates and Mitch refused to lower the price. I was forced to pay over almost 3k just to dry out the carpet and pull some sheet rock. Mitch threatened to put a lean on my house if I didn't pay my bill in full. What an absolute jerk. DO NOT use this company unless you want to over pay to have them set up some floor fans & then rip off way too much drywall because they thought they would be hired to repair it, I kid you not he was angry when I told him I would be hiring someone else. What an absolute jerk and a total rip off. Stay away.

I can't say enough about how Chad and his team with Puroclean went above and beyond helping me when…read moreI had a water pipe burst behind the sheet rock in the HVAC room. Chad was a great help by showing up in a timely manner and helping me with the insurance company and keeping me informed every step of the way. Other restoration companies that I called only seemed to want to cut me out of the picture and deal straight with the insurance company and keep me in the dark, but Puroclean was right up front all the way. Thanks again, Chad.

Gary cleaned our carpets today. He did two average sized rooms and a large area rug for $231. He…read morearrived right on time and was very efficient in getting set up and working. He was done in just under 30 minutes! Wasn't sure whether we should be impressed or concerned by how quickly he completed the job but everything looks good. Reserving the fifth star until we see how long it takes to dry and what it looks, feels and smells like when dry.

I've used several of the part time carpet cleaning companies here in Joplin over the years but I'm…read moreconvinced that Gary from Stanley Steemer is the only company to call if you want the job done right the first time. He spent extra time going over the high traffic areas until I was satisfied for no additional cost. This was my first experience with Stanley Steemer and it wont be the last. Thank you, Gary from Stanley Steemer!