I had several bids for replacing my old fence and after discussing what they had to offer and what…read moreI wanted, I chose to go with Fencing Company of Omaha. They then referred me to a local credit union that they have partnered with for financing. The credit unions policy was to pay the contractor directly, which I had no problem with but after the fence company received the funds, it seemed they dropped off the face of the earth. After attempting to contact them multiple times with no luck, I actually thought I had been scammed! So I called the credit union expressing concern that I might have been scammed. The credit union representative knew of the customer and reached out to them on my behalf. I hadn't heard from them since they had gotten paid 2 weeks earlier. I then chased these people for 2 1/2 more months before my fence was completed. After being told a date to start, they didn't show up. I would called to find out what happened and would be given a different date. This went in for weeks. When they did finally show up after me calling them almost daily, they tore down my old fence and because they couldn't reuse the holes that were there from the previous fence, they decided to move my fence line closer to my neighbors fence (I'm not even sure if that's my property) making it impossible for us walk between both fences let alone cut the grass that grows between our yards. They then left my old fence scattered over both me and my neighbors lawn. I again called them multiple times to ask when they would come pick up the old fence and was given several different days where they didn't show up. Finally after 2 1/2 more weeks of calling to ask when my fence will be completed and when they were coming to pick up the old fence which by this time has ruined my lawn and a patch in my neighbors yard. They stated they would be there that day which was a Friday. They showed up early afternoon and started putting the fence together. They then returned the following Monday to finish. When the fence was done, it wasn't the fence I wanted. I wanted the same scalloped tops as the fence they removed. I asked a young man who looked as if he was cleaning up, if they were going to scallop my fence tops which he replied yes. I go back in the house for no more than 10 minutes, come back out to see what progress has been made and they were gone and my old fence was still there. They did finally came back 4 days later to pick up the old fence. I will not be contacting them again. I am greatly disappointed with the service I received and would not recommend using their services for your project.

My husband hired Fencing Company of Omaha to remove a wood fence and install a vinyl fence, I have…read morephotos of the incomplete work and screenshots of the conversations and ultimately threats of legal action if I don't remove my posts. Troy hired them on May 10, 2025 and paid Matthew $3200. We did not hear from them for the remainder of May, all of June, and July. Nothing. I called the company on Tuesday Aug 26 and spoke to a female that stated she would give Matthew a message. She called back and advised that the crew would start at the end of the following week, and OPPD would have to come out and mark the lines (OPPD had already been out and marked the line on 2 previous occasions). They started the removal on 9/4/25, on 9/5/25 they started putting in posts. I called and left a message on 9/5/25 when I arrived home to advise Matthew that some of the posts were not in the correct place as he and Troy discussed . He stated the contract says remove/replace nothing about moving the fence but that his crew advised him they were short posts. He agreed to have his crew remove the posts. I told him I would send him pictures. On September 8th at 7:28 AM, Matthew sent me a text from a different number and asked that I send the pics to that number. I sent the pictures with exactly where the gates should be on the East and West sides of the house. They moved the posts on the East side that day but not the posts on the West side. I sent Matthew another text that day at 3:13 that the posts for the West gate we still not moved, but they weren't cemented in so maybe it could be done before cemented in. He stated "I missed that. Ill tell them". They did not return until 9/18/25. On 9/17/25 Troy messaged Matthew regarding the fence/gates and Matthew stated that measurements had been completed and sent to the fabrication company. (Impossible since all of the posts were not in). On the 18th they put the post in on the West side but still did not move the gate posts back as discussed in previous texts/calls. I sent Matthew a text again and stated that I was starting to lose confidence in his business. His response at that time was to terminate the contract and refund the money that wasn't used in labor and material. (see attached photos) On the 19th I sent a message asking if he had decided not to send his crew, he stated that someone would be there. They showed up after 5:30 moved 2 posts and left. There are still missing posts, even though Matthew has stated that the measurements have been completed and the product ordered. Troy messaged Matthew on 9/23/25 at 1:21 PM asking where the company was with the fence, Matthew did not message back until the next morning at 7:32 AM stating "it's all ordered". Troy asked if he had a "done by date" and Matthew stated he would follow up. 9/26/25 at 9:49 PM Troy messaged again and questioned how all of the measurements could have been sent as all the posts still were not in. When pushed with numbers, screenshots, and emails Matthew decided to end the contract. Now he stated that we owe him money even though a week or so ago he stated he would end the contract and refund. If you're thinking about hiring them, don't. There are plenty of other fence companies that stand by their work and treat customers with respect. This has been a complete waste of time and money, and I'm now left with an unfinished fence and the hassle of having to hire someone else to clean up their mess. Photos added for proof