Excellent Company ! Very easy to work with. The process is quick and simple from start to finish. I…read morehighly recommend working with them.

Wayne is the the best! A great communicator and very professional. He always knows how to find the…read morebest deal for your situation. In my 8 years in business he has never steered me in the wrong way. I'm very grateful that I have Wayne on my side. It helps me sleep at night

It's very sad how the South Setauket TFCU has spiraled downhill, and I wonder what triggered it…read more From the managers that know nothing about depositing a check, to the 'customer service' desk reps at the branch who don't know how to assist someone who took time out of their day to made an appointment and then leaves them hanging without resolving a simple transaction. Calling the main office doesn't resolve anything, either. Ask for a manager and you will be on hold for an hour before you realize they are not coming back and hang up! (no callback, either)

I called to speak to the manager twice with no return call. Unfortunately, the customer service has…read moredeclined significantly. I have been a member for TFCU since 1995.

Outstanding and diligent customer service! They are merging with M&T and we know we'll get the same…read moregreat service from this professional staff. So glad we chose this bank for our account!!!

Nice looking bank branch…read more ATM in front lobby. Pretty clean and I saw everyone wearing masks and being courteous of others. My problem is the $3 fee to take cash from the ATM. Um, sorry, but no I don't want to be ripped off today. Heading to CVS where I don't get charged at their ATM to use it.

The staff make you feel comfortable and they are always willing to help the bank is always clean…read moreits always a great experience

Horrible experience trying to refinance my car loan. What a disaster. Sent all the information and…read morethen application expired and had to do the whole thing over again. Horrible. I will not do car loan with them. Also, used the ATM to deposit cash. The machine froze with my $360 inside it. I didn't get a receipt with the amount. I got a Message saying Your cash is detained. Call the financial institution. Now I have to wait for the ATM company to look into it while I'm out $360. Horrible location. I'll never bother with them again.

Nothing against this branch, but the corporate side of this bank, specifically customer service…read moreabsolutely is horrendous, called to get a copy of my payments made to my mortgage that is now paid off and been transferred around for over 7 hours and counting. Highly do NOT recommend dealing with them if you need anything requiring customer service.

Horrible customer service, rude condescending behavior, lazy workers that dragass while the line…read morebuilds up. Laugh on your breaks and take your surgical masks off from hiding your face to try and get away with your disgusting behavior. Avoid the ronkonkoma location and pull out of capital one altogether. Completely failed service.

Recently went to Capital One for a CD business transaction. I was assisted by Paul and Joanna who…read morewere very knowledgeable, persistent and efficient while working with the back office through the details. Thankfully Capital One has some pretty terrific employees at this location!

I am so please with their bank. From receiving a personal attention to excellent customer service…read more I have not met one unprofessional employee, they seem to love to work and help everyone in due time.

I've switched to Island Federal for my banking and refi'd my mortgage with them and couldn't be…read morehappier! The service is 2nd to none, goodbye to all the banks fees I was paying and they also they do so much for the local community. I definitely recommend them and have referred a bunch of people there.

My family has been banking with M & T Bank for several years. Prior thereto, we banked at other…read morelocal banking establishments. This review is to identify M & T as a superlative bank to consider for several reasons. 1. The banking staff are exceptional and experts. 2. Headed by Anne, the Branch Manager, her associates are eager, patient and pleased to serve the customer. 3. All representatives take a personal interest in the customer's needs and make recommendations where appropriate Jermaine to the banking session. They're never in a rush. 4. Coffee is served as a nice touch for any customers who might have a short wait. But rest assured, the bank associate will spend as much time as you require till your banking needs are completed. 6. Full notary and other services are provided. "One Stop Shopping." 7. Unexpected, from time to time, I receive a personal phone call from their staff Just to determine if we need anything or merely to inquire how my family is. I've never seen this any where else. In short, M & T takes the time to make your banking experience most pleasant and personal. Were I able and not limited to five stars, I would easily rate ten stars to M & T.