Avoid this agency!Regret booking my flight through this location and company. Brett Siborne was…read morequick to take our $5k vacation, yet when we needed assistance his poor customer service skills came through. Very unprofessional emails and non chalant attitude (took over a week for a careless response & by then we paid out of pocket) Book with Forbes Travel awesome customer service & attitudes.

Saw Alisa Howe for a very quickly planned trip. She hit the nail on the head. She exceeded every…read morerequest I had. She listened to what I wanted and provided A+ customer service. Can't say enough good things about my experience except I'll be a repeat customer

Terrible. They owed my parents money after they refunded a ticket and have taken over 3 months and…read morestill haven't repaid it. My parents also discovered that the owner, Lily, charged an extra two thousand dollars to their credit card. In their dealings with her, she has been dishonest and unprofessional. Buyer beware!

This company deserves zero star, I have to put one star here in order to post a review, but in all…read morehonesty, they don't deserve even that. I've learnt that this company has borrowed the credit card of the mom of my friend. Throughout 2015, they have continuously charged other customers' airfare expenses onto this credit card and at one time up to 30,000 dollars within one month. The outstanding balance was averaging to around 15,000 to 20,000 a month and they were delinquent in paying back these expenses. This practice is very suspicious as to why a customer airfare has to be charged into other people's credit card. The saga has continued through out the entire year in 2015, and has put tremendous stress to the old lady. This company was enticing the old woman with a sweet credit card rebate points in exchange to using her credit card, but they simply offload the risk and the burden of the debt to an elderly, what a shame! The back and forth communication between the old woman and this company has dragged on for one year. Terrible practice, dishonest, liar, cheater, you name it.