Before returning my rental items I had every intention of writing a 5 star review. However upon…read moredealing with the curt woman behind the counter today, I can certainly understand the other reviews about AAA lacking customer service. I was very pleased to be able to go online and view my options prior to calling. Luckily I knew what I needed, sizes etc... When I called to place my order, the woman on the phone was quick, courteous and professional. She quoted me a price that was more than reasonable. She explained the amount due to hold the order as well as the deposit that I would have to put down (that was refundable) when picking up my order. An invoice was promptly emailed to me that reflected our phone conversation. When I went to pick up my order again everything was ready to go, they processed my payment and I popped around back and the gentleman at the loading dock got everything nicely into my car. The items were clean, nicely packaged and in good shape. I even had compliments at my small event as to how nice the items looked! When I went to return my items today, the woman behind the counter wasn't pleasant and seemed irritated that I was in the store. She gave me my return slip she said to take it around back and drop it off. When I asked her about the deposit going back on my account she very curtly replied that they would check my items in and determine at that point if my deposit would be refunded. It was almost as if she was implying that I had damaged the items. As I know everything was in perfect shape, I thanked her, returned the items and on my way I went. I would recommend using AAA if you know what you want and don't need someone to happily walk you through their items.

I had great experience with AAA Party Rental, I needed seminar tables last minute and was able to…read morefind them here for a very reasonable cost! Karen was very helpful and patient with me over the phone while ordering. I had no issues picking up or dropping off. I will say, the tables were unfinished wood, but they did the job I needed and looked great with tables cloths, which I would have used anyway!

Had a smooth experience renting a bounce house/slide from this company. Randy was very friendly on…read morethe phone, I let him know what I was needing and trusted him to bring something that would work. He told me the price and sent a confirmation email. I felt he was very professional and punctual. People do need to understand that bounce houses should never be set up on a windy day, so as with any outdoor event... have a back up plan! The bounce house/slide combo was very impressive, much larger than I anticipated. Overall, I would highly recommend renting from Fast-N-Fun Inflatables, wonderful inflatables and excellent service.

From the owner: Let us add fun to your special event…read more  We provide inflatable moon bounce equipment to help make your special event a success.

I was hosting a surprise birthday party for my partner which included watching Tenet on the…read more(backyard) big screen. Mike reached out from my form request from the site within 10 minutes. There was no question that I'd even need to shop around for a better deal or experience. Mike was top notch professional, knowledgeable, and accommodating. On the big day, he quickly set up the equipment, played an additional memory slideshow and music, and made a bunch of our neighborhood kiddos weeks with his popcorn machine. The sound quality and screen quality was perfect, even as a Christopher Nolan film usually demands an IMAX. For all future movie set ups for our family and probably our neighborhood, we'll be using Backyard Box Office KC

I would give 10 stars if I could, as I truly cannot recommend Michael and his amazing team at…read moreBackyard Box Office KC enough. We connected with Michael about hosting a movie night for our volunteers and staff at the Kauffman Center for the Performing Arts, and he immediately responded to our request and scheduled a time for a site visit. From our first interaction, he was friendly, genuine, on time, and communicative without fail. He has immense knowledge about his industry & equipment and has an impressive arsenal of processes in place so that his team is ready for anything. We had to postpone our first date due to weather, and Michael was in communication with us the whole time we were working to reschedule. We even had a hiccup with our planned site the night of our rescheduled event, and he and his team pivoted their entire set-up process like it was nothing. As a person in the events industry, I cannot say enough about their unwaveringly calm demeanor and creative problem solving. The night of the event, they arrived with plenty of time to set up the screen, sound system, lights, and popcorn machine. Everything was set up on time and looked organized. The screen was bright and displayed the picture beautifully, and the sound system was top notch. Michael and his team worked tirelessly to make our event seamless so that our staff could enjoy the event as well, and they thought of every little thing. They were prepared for anything & the pinnacle of professionalism, and I cannot wait to work with them again!