I would give 10 stars if I could, as I truly cannot recommend Michael and his amazing team at Backyard Box Office KC enough. We connected with Michael about hosting a movie night for our volunteers and staff at the Kauffman Center for the Performing Arts, and he immediately responded to our request and scheduled a time for a site visit.
From our first interaction, he was friendly, genuine, on time, and communicative without fail. He has immense knowledge about his industry & equipment and has an impressive arsenal of processes in place so that his team is ready for anything. We had to postpone our first date due to weather, and Michael was in communication with us the whole time we were working to reschedule. We even had a hiccup with our planned site the night of our rescheduled event, and he and his team pivoted their entire set-up process like it was nothing. As a person in the events industry, I cannot say enough about their unwaveringly calm demeanor and creative problem solving.
The night of the event, they arrived with plenty of time to set up the screen, sound system, lights, and popcorn machine. Everything was set up on time and looked organized. The screen was bright and displayed the picture beautifully, and the sound system was top notch. Michael and his team worked tirelessly to make our event seamless so that our staff could enjoy the event as well, and they thought of every little thing. They were prepared for anything & the pinnacle of professionalism, and I cannot wait to work with them again! read more