Cancel

    Open app

    Search

    JourneyPure Melbourne

    5.0 (1 review)
    Open Open 24 hours

    JourneyPure Melbourne Photos

    Recommended Reviews - JourneyPure Melbourne

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - JourneyPure Melbourne

    Verify this business for free

    People searched for Rehabilitation Center 204 times last month within 15 miles of this business.

    Verify this business

    Atlantis Diagnostics

    Atlantis Diagnostics

    2.7
    (3 reviews)
    1.3 mi

    I have a mixed review... one of the receptionists was extremely helpful for me going above and…read morebeyond. Others were short and unfriendly. I called to verify that my test results had received review by a doctor...not the details...just that it was complete and how I could obtain it... they disconnected the phone call and the number no longer connects. I was told they shut the phones off at lunch, I cannot verify that, but I cannot call them and its too far for me to drive just to find out my results are not available. I know the phone number will not connect so I'm inclined to believe they shut the phones off at lunch... unacceptable. There are no laws prohibiting a medical company from giving the status of the availability of a test either for pick up or download... the details, however, are protected. I wanted to know if the test was available to pickup or if it was forwarded to the VA in which case I could download. Not acceptable practice or policy

    Horrible profound unprofessionalism from staff. Let me explain. I need a MRI of my neck after a CT…read morescan showed something. Okay so reached out to my orthopedic doc. Where a shoulder one has been schedule with already, he refuses. Thats another issue on its own. So I see my GP and she orders the MRI at Atlantis Diagnostic on 5/20/2026. I wait a week reach out to my GP to find out where she ordered it to so I may call them and see what is taking them. I call 5/28 Told by Kat that it has not been approved by insurance. So I call my insurance they never received a order for a neck MRI. Call Back to Atlantis again Kat answered again and said she has it but has not sent it in and is not at her desk. 6/1 call Rob answer and tells me they never received it. Call him out on his lie then he transfers me to Kat again. And again, it was oh yeah I am not at my desk and haven't done it still. So how are you answering the phone if you're not at your desk. Horrible so I call me GP and have it changed. I wouldn't have left it at that and not written this but today 6/24/2026 guess who calls me to schedule my MRI, Kat. Now I have already had a appointment somewhere else. Its been over a month and I procced to tell her this. She catches a attitude with me and tells me I need to wait. So I cut her off explain no I do not and I wouldn't let her take a image of my dead dog let alone me. Waiting on them and I cannot work till I get this fixed, yet they don't seem to care if I have to wait 6-8 weeks to schedule a MRI and another month before I get seen. Kat believes that is okay with her because she is healthy and working so no issues. Great customer service from the staff here. And you're in the business of caring for people what a pathetic way to serve customer hope you're not in pain and waiting on starting PT or other option like I am because now it's been almost 3 months (started end of April with this issue, also been to the ER twice) this has been going on and I am still not back to work or in PT still.

    Sea Pines Rehabilitation Hospital, affiliate of Encompass Health

    Sea Pines Rehabilitation Hospital, affiliate of Encompass Health

    2.6
    (21 reviews)
    3.5 mi

    Sea Pines is a rehabilitation hospital not a rehab nursing home. The care I received was excellent…read more They have a full staff of drs and nurses that oversee your care and keep you up to date on your progress. The therapy dept is the best! I highly recommend Sea Pines over any other rehab facility in Brevard County

    Sea Pines prior to Encompass Health was an amazing place to heal and get back into life after…read moresurgery or a traumatic injury or relearning how to walk. Now I would never step foot in that place again nor would I allow a loved one to go there. Night is pure hell with mean nurses who are abusive to patients telling them to shut up and go to bed when wanting a blanket, to arguing over medications, failing to give medications. The pain doctor literally lied to me for 5 days and was confrontational with me when I requested a new doctor as he was not helping me so I could be successful. The PT staff are highly untrained and do not know how to use key pieces of equipment that help someone relearn to walk. It's become about pushing people to hit goals they set and pushing them out the door to flip the bed for another patient. I received a letter of apology the day I left that should have been given to me 5 days earlier so I would have known the plan and regardless the plan laid out in the letter of apology was not followed and the abuse continued until I walked out the door. I left with more new injuries than I arrived with and am still to this day healing from the damage they did by not listening and pushing my body beyond it's limits especially when no one had even bothered to find out why I suddenly lost the ability to walk after an MRI while I was in the hospital which was wrong to begin with and then to push someone in that situation to flip a bed is insane. Their website says the average stay is 14 days...They tried to get me out in 7 which even my insurance was against and then only gave me a few extra days telling me insurance wouldn't approve longer all the while my insurance wanted me there longer. I was sent home wheelchair bound and to never be alone. I live in a 2 story home and home alone 90% of the time. I requested a step down facility so I would be safer and more functional when returning home and was chewed out for asking. I was not safe nor ready to be sent home. Home health was not happy I was home in the state I was in either but what could we do? This is no longer a place of healing.....it's a bed flipping money grab. Some of us have extremely debilitating diseases that require more time than others and different approaches to achieve success something 7 years ago Sea Pines was great for. Today RUN stay away and if your loved one is telling you nurses and techs are being mean to them, listen because they are as I witnessed it and was treated horribly and have an apology letter from the CEO to boot granted the abuse continued and I felt singled out and retaliated against as well.

    Photos
    Sea Pines Rehabilitation Hospital, an affiliate of Encompass Health
    Sea Pines Rehabilitation Hospital, an affiliate of Encompass Health
    During my rehabilitation

    See all

    During my rehabilitation

    JourneyPure Melbourne - rehabilitation_center - Updated July 2026

    Loading...
    Loading...
    Loading...