This is my personal experience trying to get my tickets for this event.
Last year they had an event that was cancelled.
Refused to give refunds said they'd let us go this year's event for free. So this event here. I'm supposed to get tickets for it.
I've been asking about this. Finally got an email reply, saying I need to give my ticket number and they'd give me a new ticket. Awesome.
Except.... They've made it so we can log into our accounts to get the ticket numbers. So we can't get compensated.
And .... They get to keep our money. And give us nothing in return .
The event was closed before Christmas so it's easy to guess half or just less than half of ticket holders need this compensation.
Oh they told me we got emails in August about this. I didn't. Their emails go into a folder especially for them, nothing from August, also nothing from all the times I messaged them besides today.
I'll update the review if anything further ever happens besides them blocking me on I stagram for asking for someone to contact me there. read more