We (I say "we" but my son was the actual patient) had a great experience at Atlanta Oral and Facial…read moreSurgery. The staff was warm and welcoming, I appreciated that the doctor personally called my son the evening after the procedure (wisdom teeth extraction) to make sure he was ok. Downside: We weren't informed about the amount we would be responsible for before the initial consultation, which would have helped us be better prepared financially. Thankfully, my son was able to cover the unexpected cost. Overall, the care was excellent, and I would recommend them with a heads up to ask about costs in advance.

Horrible care after surgery. Over paid $22,000, which they said I would get back from insurance and…read morethey would help file the claim. No help and still no refund. Surgery was in 2023 and still no refund. Don't fall for their pretended care. Read reviews

I didn't feel as though the doctors and staff were very concerned about having a good bedside…read moremanner. In fact the two people that stood out with great patience and friendliness were the dental assistant in the room with me for the procedure and the billing clerk. The doctor wasn't unfriendly, he just didn't seem to care. In fact I can't remember him using my name once during the time I was there. I remember thinking, tell someone where you are in case something goes wrong here. The vibe was very pretentious. The experience wasn't personable. Maybe because I wasn't spending enough money on my procedure. I heard the other Dentist greet his patient next door very friendly, so it could have been that Dr. Bagheri was tired or having a bad day. Also, it was very interesting to me that I and a few other patients were asked to wait in the car, yet after my procedure there were patients in the waiting area. I'm grateful to have been serviced in a timely manner, but the staff didn't stand out to me as a great place to refer.

I am sharing this so others clearly understand how billing is handled by this office…read more We were required to pay thousands of dollars upfront for my son's oral surgery before anything was even submitted to insurance. Ms. Doshi took me to a separate room and required that I pay the entire amount before the procedure. This was not presented as an estimate or a temporary hold--it was collected in full at the time of service. Afterward, the office submitted the claims to insurance, which processed them and determined that our actual patient responsibility was a little over $100. Despite being an in-network provider and having received payment from insurance, the office made no effort whatsoever to reconcile our account or refund the excess amount collected. For more than six months, I made repeated attempts to resolve this directly with Ms. Doshi and the office through phone calls, emails, text messages, and a detailed written complaint. Delta Dental representatives also informed me that they made multiple attempts to contact the office regarding this matter. Despite all of these efforts, there was no response, no follow-through, and no accountability. I even spent hours working with Delta Dental to help resolve claim processing issues that should have been handled by the office's billing department. No patient should have to do that. At one point, after receiving no response to any of my communications, I went to the office in person simply to ask about the refund that was owed. Rather than addressing the issue, the office staff were rude and criticized me for discussing the matter where other patients could hear, expressing concern that others would become aware of what was happening. Ironically, while they ignored months of communications from both me and Delta Dental regarding the refund, they were very concerned that other patients might learn how they handled billing matters. Their billing practices are plainly unethical. The office collected payment from us upfront, later accepted payment from our insurance company, and still refused to acknowledge or reconcile our account, issue the refund, or communicate with us. I ultimately had to file a formal balance billing complaint with Delta Dental and a complaint with the Georgia Board of Dentistry to pursue a resolution, and I am prepared to consult an attorney if necessary. As for the dental care itself, my son underwent two surgeries performed by this doctor, but unfortunately neither resolved the underlying problem. Transparency, responsiveness, and basic accountability were completely absent throughout this entire process. Based on this experience, I strongly recommend that patients stay away from this practice.

I will start this review off by saying I don't like the dentist and I usually try to avoid it like…read morethe plague. I had two teeth that needed to be extracted and I was recommended by our dentist to NorthWest oral in Acworth. When I called in horrible pain due to a tooth infection, they got me right in that day at their Dallas location. I saw doctor Dicky and he calmed my nerves a bit. Very down to earth and a very nice guy. He informed me that one of the teeth in question was angry causing nerve pain and needed to come out sooner then later. He explained the entire process to me and was able to get me in the next morning at the Marietta office. Due to health concerns and current medications I'm on, I was very uneasy about IV sedation. The staff at Marietta was nothing short of amazing. I had 2 surgery techs that were so nice and patient with me. The nurse was also very nice and the whole experience went very smoothly. I had concerns about pain afterwards due to PTSD from my wisdom teeth. I felt heard and well educated on what to expect. My husband was my ride and we had our 4 year old son with us. They were very patient with us and understanding that he was my husbands wingman for the day. They even let my son pick a prize in the prize box which he was static about. Overall I am very happy with how smoothly everything went. I will say even the billing and payment was explained well and I felt like there was no surprises. I have a few more procedures that will need to be done in the future and will definitely be using Dr. Dicky again.

This place is a factory that cares more about the doctor and his needs than the patient. We…read morescheduled 6 months in advance to get a 7am surgery time for them to move it to 10am to consolidate "their" schedule. Ridiculous. What about the patient's schedule. And they were so rude when I complained about the inconvenience indicting this is something they do regularly with no regard of the patients. They waited to change until they had my money. When it is time for my son I will choose a place that focuses on the patient.

I highly recommend Dr Cho from Oral Surgery of West Cobb! He's so knowledgeable & patient & he's…read moregentle on everything he does.. I wouldn't have gone to anyone else because he's genuinely a great doctor! I am in my healing stages after 2 molar extractions, 2 implants & 2 bone grafts.. also Michael was his assistant he was awesome as well very gentle & patient with me because I'm a big baby when it comes to pain! The whole team there is amazing! Thank you

My daughter had to get all 4 of her wisdom teeth out, the Dr. and his staff was excellent!! No…read moreproblems no issues. Her Daddy and I were very nervous because she had to get put to sleep, and again she was perfect! Thank you so much! Will definitely recommend.

I've had some less-than-great experiences at other Aspen locations, but this one has been…read moreconsistently solid. Dr. Lee was excellent--friendly, thorough, and took the time to answer all of my questions. I felt well cared for and informed throughout the visit. Looking forward to my root canal (he said sarcastically)... but seriously, I feel like I'm in good hands here.

Disappointing experience. I took my mother in for a consultation. They came back with a 'treatment…read moreplan' that would have cost her $11K - $12K. Just the cleaning alone, separate from treatment, she was quoted $1800. We booked another appointment with another dentist for a second opinion. The treatment plan AND teeth cleaning with the viable dentist practice cost under $500 in total. Little did Aspen Dental know, I have been a treatment coordinator for a pediatric dental practice. I am very familiar with treatments, costs per treatments, how insurance operates, and how dental practices make their money. I would NOT recommend Aspen Dental or at the very least, if you are suggested a treatment plan, please get a second opinion.

I See many glowing reviews for Brunner Bio Health Dentisty. Perhaps he has changed his practices…read moresince he performed services for me under EAST COBB ORAL SURGERY (which he changed to Bio Health part way through providing an implant for me. The Problem occurred when I was told I would be responsible for all charges not paid by my insurance. Dr. Brunner accepted my Met Life Insurance, which has a contractual fee schedule for services provided. After Dr. Brunner became aware of this he change the practice name to Bruner Bio Health... I assume this was to get out of the contracts with Fee Schedule Insurance companies so he could charge his much higher standard fees. Only after my meeting with him did he agree to accept my insurance fee schedule and did complete the implant procedure at the fee schedule prices.

Dr. Brunner and his office staff are very professional and knowledgeable. They made the experience…read morepleasant and I knew what to expect the whole time. I appreciate that they were able to squeeze me in the same day. I will definitely use their services again in the future if needed.

I haven't been to the dentist in a while and would often have anxiety attacks just making an…read moreappointment but a cracked tooth landed me a front row chair in Dr. Whiteners office. Yes, a dentist named Whitener...ironic! Not only was I seen the same day I called, even when they were only working a half day, but I was treated with something I've never experienced before in a dental office-compassion. Just like the other review, I too was scared of needless and the jiggle of the cheek was just what I needed. Unfortunately, I got dry socket after my tooth was pulled and not only did I turn in to a big emotional baby, but I was seen 4 additional times in the office and each time I was welcomed with a hug and compassion. Andie, his assistant has a quick wit, was very gentle and explained everything that was going on so I was not surprised or scared. I loved the fun conversation we had and the banter over college football...even though she is an LSU fan! I recommend Dr. Whitener to anyone that needs a cleaning, brightening or dental work. He is an amazingly talented doctor and is the only dentist I trust.

I went back to Dr. Whitener to have my first crown (of three) done. I am not a fan of novacaine and…read moreasked Dr. Whitener if I could skip it. He explained that I would be in pain if he didn't use it. He used a type of novacaine that wore off a few hours after my visit and didn't freeze my whole mouth. Super! Dr. Whitener was very nice during the hour and a half I was there and I am pleased with his work. I need to go back in two weeks to have my permanent crown put in. I'm not worried, because I know I'll be in good hands.

I have been going to Dr Walls for many years. He is an…read moreexcellent surgeon.. Had many extractions and never a complication. His injections are relatively painless. I also have had several implants done by him and other dentists have commented on how well they were done... Never a problem of any kind. Would recommend him without any reservation whatsoever. Furthermore his prices are extremely reasonable. Front office is very professional also.

Didn't wait for the topical to take effect before ramming a needle into me, when I shrieked in…read moreagony he yanked my cheek out and stabbed me again even harder. It hurt like HELL. Next he starts complaining about my "behavior", by which he meant the shrieking, which was no doubt being heard by the other customers, and wanted to give me a general anesthetic despite me having a condition which makes general anesthesia dangerous. He pooh-poohed my concerns and said he'd never had a problem. I reiterated that I had subcortical white matter lesions and asked what his follow-up period was and he wouldn't answer. He seemed a little obsessed with knocking me out. Then he went on about how I would never be able to cope with the sound of the drill if this was my attitude to needles and how I needed to be asleep, and I kept pointing out I have no problem with needles just with agonizing pain when they are rammed in and drills don't worry me in the slightest. He didn't listen to one word I said. I left. The painless yet impacted tooth he was supposed to extract is still there. An hour after the needles were jammed in - my whole lower jaw was numb on the outside but not on the inside where the tooth is. For all his stabbing and ramming he hadn't managed to numb the area. God knows the agony I would had suffered had I stayed and continued to refuse a general. His performance seemed designed to have me begging for a general. Today my jaw won't open more than half an inch. That's how hard he rammed the needles in. I've been to dentists before. I have no problem with needles. I am having real trouble believing a qualified oral surgeon with mostly excellent reviews can't understand the phrase "it hurts", can't numb a jaw and can't put in a needle slowly enough that a person can eat the next day. When I left my husband was surprised to see me so quickly as he knew there hadn't been enough time for the topical to take effect, let alone have anything else done. There were two other young women in the waiting room too. Perhaps one of them became Dr Wall's special girl that day. I sure failed my audition.

10 out of 10 recommend if you need your wisdom teeth removed, the people were great and if I had to…read moredo it all again I'd go to the same place!

If you ever have to have Oral surgery this practice and it's Oral Surgeons are a top shelf, 10…read morestars practice. From your first contact with them until your last post op appointment this set of very special, kind and caring bunch of ladies are there to make this dental experience pleasurable and professional. I highly recommend Dr. Joshua Everts and the office manager Lynn! Thanks so very much

The dentist did two crowns. I had to have one crown completely redone two months later by a…read moredifferent dentist because the crown they "fitted" did not fit correctly. The tooth had gaps where food was getting caught, and it was cutting my tongue because it was way too big and bulky. My bite was off and I had frequent headaches because of the pain it was causing. I did go in after and tried to tell them something wasn't right, but he said "the crown looks good," and scraped some food away. The office then charged my insurance for this visit. The other crown they did also does not fit correctly and there is still extreme sensitivity. The new dentist I now go to sealed it for now, but this one will need to be redone too. Also, my husband went in for a six month cleaning and they tried telling him that he needed a "deep clean" before they could proceed with his six month check up (which included a cleaning) and they wanted to charge him at least 1,500 dollars for this deep clean. He went elsewhere and had no problem getting his regular checkup. I would NOT recommend this place. I would give it a zero rating if I could.

I just saw they charged my insurance for $1607 and they didn't even complete a service on me. I…read morewould never recommend this place . I would give 0 stars if possible I called to ask questions and clarify and Ryan hung up in my face