Todd Arsenau provides very poor service. Do yourself a favor and pay an agent who will be…read moreresponsive, accurate, and competent. There are several mistakes and discrepancies on my policy which is quite worrisome. I have reached out to Todd several times asking him to please fix my policy and answer basic questions and he does not respond to my questions, but he sure does send me my bill (albeit with mistakes) and raises my rates. Find yourself an agent you can trust instead.

Outstanding agency! Todd provided a thorough analysis of my insurance needs. I have complete…read moreconfidence in his professional advice. This agency receives my highest level of recommendation!

Yusenia is amazing! Excellent customer service and always on time resolutions with any issues I may…read morehave. Overall, great person to work with.

I've came from many generations that are insured with State Farm Charles McGhee. Everyone in my…read morefamily has Charles. His staff is very sweet, polite, very professional. Anytime I need something emailed to me they are very quick on emailing it, also if I leave a message I get a call back within the next 10 mins of my call. I don't think I would ever switch.

outstanding insurance group goes out of the way to make sure that they help you with everything you…read moreneed!!!! with very resources they're able to assure you a outstanding solution to your needs! I typically work with Dana Strong, who is outstanding within the organization, but anybody work with has great qualities. They go above and beyond to make sure that your needs are filled, and that you have the best price for the best coverage. I would consider using them first before you go anywhere else cause they will find you your best solution.!!!

When you contact your office for assistance with insurance you get passed around from rep to rep…read more Eventually you'll be relegated to a voicemail where that person may be gone for several days. On a recent call about hail damage, Michalene wanted to disparage the roofer, whether an estimate was provided, etc. The question to her was seeking the process of filing a claim and what the impact on the insurance premium would be. She couldn't provide an answer to the process other than do you want me to file a claim. When asked for an estimate I thought I was asking for the next of kin. Every phone call to this agency is met with laziness and a complete lack of customer service. I am very sorry I switched here. Other than Carol who was the agent selling the policy, everyone else has been rude and combative.

Mike was a great agent to work with. I'd recommend him to…read more family members and friends for future insurance needs

Aaron from State Farm was awsome to deal with. I was shopping to replace my Geico auto insurance…read moreof 7 years. Aaron called me on Saturday and was super friendly and knowledgeable. He answered all my questions and I felt very at ease dealing with him. I gave me a very quote which saved me money and allowed me the weekend to review it. Called me back today, as I had asked him to, and I am now a State Farm customer. This Agent is very professional and I would highly recommend Aaron and the agency to anyone looking for insurance. Thank You.

After many years at Allstate, I thought it might be time to see if I could save money by switching…read morecompanies. I was told by trusted others that State Farm had saved them money. So a quick Google search found me Glenn Barath. I talked with him by phone and was very impressed with him. He was very friendly and very knowledgeable. He had answers to all my questions and I had many of them! It is not an easy decision to switch insurance companies. And there are so many agents out there. But I felt very comfortable talking to him. He was honest and did not try to sweet-talk me. He was able to give me a quote within 15 minutes of talking. A quote that saved me more than I thought possible. And there was no pressure after he gave the quote. He told me to take time and think about switching if I needed to. And that is rare these days. There is always pressure everywhere you go to make a decision that minute. I also know I could have still switched to State Farm but found another State Farm agent. But I really like Glenn. Knowlegable, friendly, and no-pressure....what more can you ask more?!

To be completely honest, for more years than I'd like to admit, I never really paid attention to…read moreour insurance agents. Then our accident happened. A driver hit us head-on going over 80 mph. During our stay in a nursing home, Glenn not only took it upon himself to develop relationships with our family members, but came to visit us often. He kept us informed of what was happening without us even asking and gave us information he knew we'd need for our lawsuit. The most surprising and heartwarming part is that he cared enough to visit us at night, after "work hours".....compassion in his eyes and always doing his best to lighten our burden. Glenn has proved to us time and again that he's not only an amazing insurance agent, but an even more amazing human being. When it comes to insurance needs, forget being in good hands.....it's far more important to be in a great heart.

These folks are the best. Remarkably responsive, no BS. They just find the best rate for you.read more

Joanne goes above and beyond in providing top notch service. I can contact her at anytime and…read morereceive a quick response. I always know I can count on a prompt and helpful answer.

Long and short of my experience for the 10 years we were with farmers insurance, specifically…read moreRobert Egizio branch. Maddie was a delight in every way and handled all our insurance needs Having said that, I finally against my husband's wishes (because they knew each other for a long time) I got a quote from State Farm. State Farm 2,471.16 a year. Farmers 4,753.49 a year. Different of 2,282.33. Same exact coverage! In 10 years he overcharged us. 22,823.30.

Robert and his office have been great ! they have always been patient, courteous, and prompt with…read moremy myriad of inquiries. they have good, reasonably priced policies. I would highly recommend them. Annette -River Forest, IL

Mary jo @ Langlois insurance Agency is very Knowledgeable…read more,helpful & professional Agent When i call & Maryjo or Nancy is there i feel Confident things are taking care of to my needs in a professional manner. Kudos to Maryjo,Nancy & Mark. (Great Team)

Mary Jo has been a pleasure to work with. She always responds to my inquiries quickly and…read moreefficiently. I appreciate doing business with Langlois and Mary Jo.