The first two times I went I was left in the EXAM ROOM for over an HOUR each time. The staff was…read morefantastic but the doctor was literally there 4 minutes and wanted any excuse to schedule another visit. The countless visits were useless. Any excuse to charge a specialty visit. The doctor said I needed a procedure done to my veins. They sent me to their insurance person and said that they will submit for approval and get back to me. I found out the insurance denied it by chance when I was on the insurance app. Since they couldn't charge they never bothered calling me. I had to find another vascular surgeon. Be careful!!!

My mother went in for consultation Nov2024 was pending scheduling of procedure and waited 5 months…read morewith an excuse every time I called. surgery coordination not available, vacation, off, she's at lunch. Even spoke to the office manager which i thought would resolve issue and nothing was done. Now almost a year later a call from the office to repeat same procedure when i call to confirm who set this appt SURPRISE the person is not available and they don't even have the correct insurance information. My mother will not be having any procedure done at this office. I worked at a Dr office for 9 years and know this is not correct

After several weeks and month doing test after test I had to reschedule many times cause of…read moreconstant traveling due to my employment. Finally was able to schedule the Nucleur test. At which time I was informed of some cancellation charges by the staff and that Doctor refused to keep me as patient and demanaded I pay all the charges due to cancellations even though I had requested rescheduling. I also received a certified letter from the office stating the cancellation of his services. The Doctor is a god doctor and covered all the testings that I must add so was the staff I dealt with. However the Office Manager is extremely rude and unprofessional.

absolutely the worst experience I've ever had in my life. The so called doctor Manuel Abella is not…read moreonly incredibly unprofessional but rude ,aggressive and entlitled . He has no respect for his patients , and is an incompetent. There is a reason he deleted his reviews from google, they were all showing how much unworthy of respect he is . stay away

I took my grandmother in for an appointment because she was having varicose vein pain in a leg. Her…read moreappointment was apparently scheduled with a nurse practitioner who after looking at her leg recommended she come in again to see the doctor and to have an ultrasound. So, what was the point of this appointment? Their next available appointment to see the doctor and have the ultrasound done is in 6 weeks. That's just unacceptable. Nice staff and no doubt the nurse practitioner was knowledgeable but wasted my time.

It really was a short but very professional business , I have to go back to visit them to fulfill…read moremyself a study soon in the lower extremities

Best doctor mr chang very professional and knowledgeable his medical assistant is a plus in this…read morewonderfull business very kind

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I waited 5 months between the scheduling center canceling my appointment multiple times. Today I…read morearrived at the North 35th location they took my copay, have me call my PC Office for a referral for the 3rd tumes. The front desk just said the Dr. Doesn't accept my insurance and offers a nurse to see me in the next 2 hours. I insisted that I was confirmed several time that he accept my insurance. 6 months later still nothing. They do not care about my well-being. Zero communication. Please be your own advocate i At 1150 N 35 ave Cardiac Institute Division.

Met Dr Tepper for the first time and he was pleasant. I thought because of my high blood pressure…read more I should have the heart checked . I had the EKG and all was normal , thank goodness . The ticker is strong and I have to stop worrying I'm told . Very knowledgeable , kind witty doctor with a sense of humor. Come see him for your heart health . .

I love this guy. I've met him twice. He did a procedure on a family member. He arrived early for…read morethe surgery. Everything was quick and efficient, and we were home by lunch time. Went to his office today for the follow up appointment. Everything appears to be healing well. In and out in about 20 minutes. I wish all my doctors and their offices were like this. Kudos Dr. Rua! You ROCK!!

Dr. Malvehy was simply amazing! I scheduled an appointment for a consultation regarding my spider…read moreveins. He explained the procedure (schlerotherapy) to me thoroughly and in a way that I understood. He was so informative, professional, and friendly that I made the decision to have the procedure right then and there. After about 15 minutes, the not too painful procedure was done and I was on my way to spider vein free legs! It's been 6 months, and I'm still pleased with the results! Great doctor! Highly recommend!

Amazing results! I never write reviews, but I am so grateful for Dr. Malvehy and his vein…read moretreatments, that I want to share my story in the hopes of helping anyone else who suffers with ugly and painful veins. I developed huge veins all over my left leg, from my foot all the way up to my groin, when I was pregnant 18 years ago. After two more pregnancies, the veins continued to get larger, and more rope-like, especially behind my knee. I went to doctors all over the state, who tried all different procedures, techniques, and even surgery, to help my vein problem. Nothing worked at all! I decided that I would just live with it. I would have to deal with the uncomfortable leg pressure and wear pants for the rest of my life....Until 8 months ago when I went to see Dr. Malvehy. I walked into his office just to show him one large bubble like vein that bothered me the most. When he saw my leg, he confidently felt that he could help the whole thing! His confidence, kindness and gentle manner, made me decide to give this vein thing one more try. After a few treatments, and a few months, I can honestly say that my veins are almost completely gone! The big rope like ones were the first to go, followed by the small cosmetic ones. I can wear shorts now, and I have no more pressure in my left leg. I really felt like I needed to say all of this, because no one should have to walk around like I did, with painful and ugly veins when treatments with Dr.Malvehy exist.

When you go to your doctor's office do you have to go up to a frosted glass window which slides…read moreopen so the receptionist can check you in? Right? That's my experience at every doctors office I've been to, until now. At One Medical in Brickell you're welcomed into an open living room setting by Bri and Eliza who are both super friendly and professional. Don't get too comfy in the waiting room because you'll be taken on time (in my case they took me early.) And it wasn't a nurse or assistant who came out to greet me. It was the doctor herself. Dr. Rosie Singh is awesome. Friendly, knowledgable, compassionate, very easy to talk with. She explained a medical condition better than the specialist who treated me. for it. She gave me around 30 minutes of her undivided attention (unlike a previous primary care physician who breezed in and out of the examining room in minutes!) Her follow up was same day. I went to have my lab work done after my physical and waited less than five minutes to be seen (I went on a weekday morning.) Adriana took my blood sample and was a gentle pro (despite my uncooperative veins!) Plus, my lab results were ready the very next day complete with Dr Singh's comments. Every inch of the office is immaculate. This is not your typical doctor's office visit. While I hope I don't have to visit frequently, it will be a pleasure to return to One Medical.

I've had a good experience so far, but there is room for significant improvement, especially with…read morethe blood work/labs process (not the technicians, just the process). PROS -- I give very high marks to Dr. Daniella Iribarne, the doctor I worked with during my initial experiences with One Medical. She's great--5 stars. One Medical is lucky to have her. She knows her stuff, has a good bedside manner, and seems to actually care about her patients. -- Front desk staff and labwork technical (Carlos) were professional and friendly in the office. Staff gets 5 out of 5 stars. The rules around lab work appointments and operational things like that are not their fault, and they are likely unable to change company rules. I don't want my review to be a knock on the people themselves, who were all exceptional, professional, and helpful. However, I do want the company to take a look at operations and tighten up to offer a better process to patients that is more in line with the fact that this is a paid concierge service. I have only good things to say about all the employees I dealt with. Great job everyone! -- The Brickell office is clean and much nicer than your average doctor's office. You are not stuck sitting in the waiting room if you have a pre-scheduled appointment. I give it 3 stars for the cleanliness and quick processing. Comparatively, at Forward (Brickell office), they give you fancy snacks, and you don't have to sit in a waiting room at all; zero time wasted and zero exposure to waiting room germs, so that's a really tough act to compete with. -- Parking validation (yay)! CONS -- They do NOT do pre-scheduled blood work! So you may have to come in and wait for an hour to be seen for the blood work. Professionals have busy schedules; not allowing scheduling and expecting people to wait for hours is silly. Not the kind of high quality their target consumer, who can afford to pay for a conceirge program, would expect. Patients shouldn't have to travel to the office in hopes that you may be able to "fit them in". This is very SLOPPY One Medical, tighten up. Patients have better things to do than sit in a waiting room, no matter how clean it is. Guess what, I don't want to sit there being coughed on and losing time. The blood work situation has me annoyed (leaving me an hour of time to write this review in the waiting room), so I am giving the labs system one star. Company needs to improve this and allow for pre-scheduled lab appointments (again, not a knock on the employees themselves, who were all great and just following a bad company policy)! -- When I messaged on the app for help rescheduling an appointment, they (offshore staff, AI bots, not sure?) failed to respond in a timely manner. I received a response after the appointment was already finished, which is a bad look. Do not offer an app and blow up the app with all these "we are here for you" and "welcome", messages and then not deliver on your customer service promise with appropriate and timely follow-ups to patients using the app (Forward is similarly disappointing on the follow-ups and app, using AI bots for most things). OVERALL In comparison to Forward (a similar but pricier out-of-pocket medical concierge program), for now, Forward wins in terms of more high-tech client-centric onboarding and patient rooms, no gross waiting room, they send you a welcome give, and the in-office experience is fast where it matters (no gross waiting rooms, labs drawn on the spot with no wait), and slow where it matters (you don't feel rushed by the doctors), which is nice for busy professionals paying for convenience and perks. However, Forward does seem to have diminishing returns on those months when you are paying for the service but not using it, and they don't do a good job of integrating with your actual insurance provider. One Medical is only $200.00 a year, and you are paying $150.00+ a month for Forward, so there's a big price difference as well that you have to weigh in line with your budget. I wanted to try One Medical in hopes that they'd do a better job linking up with my insurance and compare, overall, to the value received at Forward to objectively pick whichever is better. The jury is still out. I will update this review after a few more experiences with One Medical. So far, I give it a solid OK/GOOD. 5 of 5 stars to Dr. Iribarne. If it wasn't for her and the great staff, I'd give One Medical 3 stars overall. I haven't worked with the other doctors, so I can't speak to the experience there, but if you can get Dr. Iribarne, then you will be in good hands. One Medical is a good option for a slightly more elevated doctor's office experience. You'll get great staff and a very clean office conveniently located in Brickell. If you are looking for a more high-end white glove experience, it's probably worth it to spend extra for Forward or another more pricey service (though Forward has its own CONS list and certainly isn't perfect).