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    Jordans Towing

    5.0 (1 review)
    Open • Open 24 hours

    Services - Jordans Towing

    Junk vehicle removal

    Vehicle towing

    Winch-out service

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    7 months ago

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    Ford of Jasper

    Ford of Jasper

    (7 reviews)

    My husband and I were looking for a new SUV before moving to the mountains and our baby arrives. I…read morefound a vehicle on autotrader at this dealership. Jasper is 1.25 hrs away so it was a hike for us, but ended up being totally worth it, especially after having a less than good experience at Bessemer Town and Country Ford. I called the dealership, and Shelia answered the phone. I inquired about the vehicle we were interested in. She never gave me false hope on what they could or couldn't do as I wanted my payment in a certain area, but she did promise to try. She did all she could do with the help of her team prior to our arrival. This was great since my husband and I just wasted our entire day at another dealership that made promises they didn't keep and he was incredibly frustrated. My husband got to the dealership about 20 minutes before I did. Shelia personally was cleaning the vehicle and gassed it up for us. We felt welcomed from beginning to end. Tom (I think that was his name), the finance guy, got our payment close to where we wanted. I wanted $375/month, he got it to $392/month. He was personable and funny. The process took a while since there was a thunder and lightning storm that took out the computer system, so this was at no fault of their own (and was still less than Bessemer where there was no storm and we had an appointment). I was expecting all of the upselljng to start in that room as it usually does in my other car buying experiences. We knew we wanted GAP coverage. Nope! The important things were already factored into the $392! I could've opted out of them and lowered my payment, but we already knew the $392 was good so sign us up! Oh, and the free oil changes there are a great perk of buying at this dealership as well! When it comes time to purchase again, I would seriously like to drive down from TN just to give this place our business!

    CAUTION: Deceptive Omissions, Concealed Damage & Zero Post-Sale Support…read moreDo not trust this dealership's word or their provided vehicle history reports blind. I purchased a 2024 Ford F-150 from North Country Ford of Jasper, dealing with sales reps Kyle Jett and Brandon Esch (Baby Bean). During the sales process, this truck was represented by their team as a completely "accident-free" vehicle, heavily backed by a clean CARFAX report they provided to induce the sale. On top of that, they verbally promised me they would be fully helpful and supportive in handling any complications or issues that arose post-sale. That promise was entirely empty. Two weeks into ownership, I had the hood open to disconnect the battery terminal so I could replace a light. While inside, I discovered hidden internal front-end collision damage. The headlight housing itself is cracked, and every single critical mounting bracket is entirely sheared in half from a previous physical impact. The entire housing is structurally compromised and is only being held in by a small plastic push pin and tension from the front grille trim. This concealed impact directly explains the slightly misaligned front bumper present at sale. While a buyer should always perform a thorough check, I made the mistake of trusting their word, their professional intake inspection standards, and the clean CARFAX. This is a severe violation of Federal Motor Vehicle Safety Standard No. 108 (which mandates securely mounted, legal headlights) and the Alabama Deceptive Trade Practices Act. A vehicle in this condition should never have passed a professional dealer intake inspection. Since discovering this damage, I have reached out across every single communication channel. I have sent high-definition physical evidence via email, followed up with text messages, and attempted direct phone calls with voicemails. I have been met with absolute silence. Zero help, zero response, and zero accountability from General Manager Gregory Anthony and his sales team. Once they take your money and you drive off the lot, their "promises" disappear, and they will completely ghost you--even when it comes to selling dangerous, non-compliant vehicles with concealed structural damage.

    Jordans Towing - towing - Updated October 2026

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