This was my second time visiting Gus's World Famous Fried Chicken, with my first experience being…read moreat their East Atlanta location. This time around, I stopped by the Downtown Memphis location, which is tucked away in a residential area not too far from Beale Street. A little off the beaten path, but definitely worth the trip.
Now, let's talk about the experience.
When I walked in, I wasn't greeted or acknowledged. A few employees made eye contact, but nobody said a word. I eventually learned from another customer that it was a seat-yourself establishment. Interesting! LOL. However, the moment I sat down, someone came right over to take my order. I guess everybody strictly stays in their lane around here!
I ordered the three-piece white meat meal with coleslaw, baked beans, and a small side of mac and cheese.
BABY, that chicken was GOOD!
Everything came out in a timely manner, piping hot, fresh, and full of flavor. The chicken was seasoned just right, and the portions were generous. Exactly what I was looking for!
Another thing I appreciated was the cleanliness. Both the dining area and restroom were clean and well-maintained. The prices were also very reasonable, especially considering the quality and amount of food you receive.
My only real criticism is the initial customer service experience. A simple greeting or acknowledgment when someone walks through the door goes a long way. Other than that, I enjoyed my visit.
Would I return? ABSOLUTELY! The food speaks for itself, and Gus's continues to deliver on that front.