Service is good, staff is friendly, but they do charge a credit card usage fee. This shouldve been…read morebuilt into the initial quote if the addition 3% fee is that substantial. Allstate insurance stated that it won't be covered either. This being the case, I highly recommend paying with cash or going elsewhere if you plan on using your credit card to pay the finalized invoice.

I had some work done from a hit and run. I came for a free estimate, and left feeling really good…read moreabout the quote. They (Jackie) took my info and called later that day. A date was scheduled to return for the work. The day of the repair went flawless and the work was done really well. Totally satisfied with everything.

I had a difficult Paintless dent repair done on the front quarter panel of my Jeep. It is perfect…read more You would never know it was damaged. If I need any further repairs I know where I will go.

Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

I would 100% recommend this place, they do a fantastic job of diagnosing, repairing. It was a…read moresaturday afternoon and my lexus started having some weird noise in the rear left. I called up this shop, they immediately said I could bring it by and they would diagnose it. I pull up and they get to work diagnosing it and found the problem within minutes. They got me back on the road within 1 hour and barely even charged me anything for the work and diagnostics! Very nice shop and the workers were great. I would definitely hit them up for any diagnosing and repair work you need.

This place takes care of you! This place gives you by far the most reasonable price for work on…read moreyour car. The owner here is very honest and I am definitely returning/ recommending him to my friends. My friend who knows how to work on cars recommenced this place to me. Just to give you an idea, I needed to get new brakes done along with other stuff. For brakes, I got quoted approx $170 for just front pads at shop #1 and $220 for pads and rotors at shop #2. This place quoted me $175 for pads and rotors. Other works I needed on my car were also reasonably priced! The one minor down side is that there is no waiting area; however Syed, the owner of this shop, offered to drop me off at a near by cafe and picked me up when the job was done. You may just need to leave your car here if the work takes longer.

Colin was professional and honest. He told me the estimate and it was the true cost. Dent…read moreestimates at other collision shops were five times what he quoted me. We were in and out just as he told us and I have never seen such a clean garage. I would recommend him in a second.

If you have a dent in your vehicle look no further than Buffalo Dent Repair. Colin is amazing !!!…read moreHe is very professional, courteous and knowledgeable. He does phenomenal work. I took my BMW in with a good size dent and you would never know I had a dent in my car. it looks as smooth as the day I bought it. I would highly recommend anyone that needs any dent repair to go see Colin. A great job and very reasonable prices. Thank you Colin.

Orchard Park collision does excellent automotive work. I specifically have not personally had…read morecollision or bodywork done at the shop. However I have had a lot of mechanical work done here. They are always prompt with their service. They pay their mechanics well and it definitely shows. Would recommend and would go again.

Terrible work. Had an estimate for a damaged fender and front bumper. I approved the work but in…read morethe middle of the job they upped the price by almost double. I was stuck so I had them complete the job. It turned out terrible. The paint didn't match and it had what looked like alligator skin. Avoid them at all cost.

Elmwood Collision did a great job in repairing my car. As you can see from the photos, it was…read morepretty banged up and now you can't even tell that it was in an accident. That being said, I am giving them a 4 star review because of the communication I had with them. It took about 6 weeks to finish my car up because of some delays for the parts coming in. That is out of their control, which I understand. However, I was told for almost 2 weeks to "call tomorrow" and that the part "should be in our hands today". Obviously this didn't happen, and I felt frustrated being told again and again that the part is coming today and the car should be ready tomorrow. Overall I am satisfied with the work that they did and happy with the price of the service (even though I'm not paying it directly). It seemed like a fair price to a person who knows mostly nothing about repairing vehicles. Thank you Elmwood Collision!

It's to bad they try and overall you if the job is small. They don't want to repair worn body parts…read moreonly collision

I got into an accident. My car was declared totaled. I needed a new front bumper, new battery, new…read moremotor mount on top of everything inside my car being shifted over (I believe this term is called "sway"). My insurance company wrote me a check for the amount of money my car was worth and, even though it was declared totaled, Tom used that money to fix my car AND even worked the deductible into the repair cost. And on top of that, he even fixed several rust spots on the car. The work done was PERFECT. I'll be posting pictures. Five stars, two thumbs up, 10/10. I HIGHLY recommend this repair shop!

Saving money, as I did by going to DeCarlo is always good, and dealing with the insurance company…read moreand the guys at DeCarlo was easy and seamless. Plus they replaced my back windshield wiper, which I had been meaning to do for months! They were professional and up front about the repairs and as a woman I really appreciated this.

Excellent service from start to finish! Joe and the staff were the real deal, and kept me updated…read morethroughout the repair process. My 2015 Highlander looks amazing, and the quality of the work exceeded my expectations. I highly recommend this collision auto center to anyone looking for honest, reliable, and top-quality service. Thank you for a great experience!