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    Jong Charles Lee, M.D.

    3.7 (3 reviews)
    Closed 8:00 am - 5:30 pm

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    11 months ago

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    7 years ago

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    UCLA Health Porter Ranch Primary & Specialty Care

    UCLA Health Porter Ranch Primary & Specialty Care

    3.2(113 reviews)
    0.0 miChatsworth

    Location 4 stars: In Porter Ranch, California, across from the Porter Ranch Town Center, off of…read moreRinaldi and East of Porter Ranch Drive/Winnetka. Plenty of free self parking. Venue 4 stars: They share a 3 story building with Facey Medical, a bunch of smaller medical offices and a pharmacy. UCLA Health occupies the entire 3rd floor, which is accessed by elevators. Staff 4 stars: Professional, friendly, efficient and helpful. Services 2 stars: They used to be a full-service one stop destination for a routine medical visit. However, as of recently they have permanently shut down their on-site lab, and now you have to go to a different UCLA location for lab work such as blood count, etc. This essentially doubles your effort for the same outcome! I'd like to quote my fellow Yelper Francis L on this: "It's like if your bagel shop said, we don't carry cream cheese any more, you are gonna have to drive an hour to our sister store to get the cream cheese." :D I am still at a loss why they did this... The lab was always very busy whenever I was there. Appointments 2 stars: Some physicians, usually the better rated ones ;), do not accept new patients. Also, getting a routine appointment can take months. The physician however will usually try to accommodate if you are an existing patient and have an urgent need. They also do Tele-Health. Billing 4 stars: They accept Medicare/Medi-Cal and most PPO insurance plans. The Bottom Line 3 stars: Would have been a 4, but the lack of an on site lab brings it down a notch. Still the most convenient option for me.

    This location seems to be under staffed…read more I tried to book an annual physical with my primary doctor and the soonest available appointment was 3 months later. I was finally getting close to that appointment date when I was called and informed the doctor will not be in office on that day. When I called to re-schedule my annual physical, the soonest available appointment with that doctor was not for 4 months! I asked for any doctor at a sooner time and the soonest available was not for 2 months. Also, UCLA Porter Ranch's handling of my insurance is not correct. Verbally by phone, I confirm my insurance with every phone call. I was referred to physical therapy in mid-April 2026. My referral never went to my insurance because UCLA stated on the referral that I do not have any insurance. This prevented me from getting scheduled with physical therapy for a painful and debilitating condition. When I asked how I can voice my concerns, I was told I can be called back but I cannot directly call the clinical manager at a time that works in my schedule. This is the kind of care you can anticipate at the UCLA Porter Ranch location for primary care.

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    Jong Charles Lee, M.D. - internalmed - Updated July 2026

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