1. Jong Charles Lee, M.D.

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Porter Ranch, CA

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Jong Charles Lee, M.D.

3.7 (3 reviews)
Closed • Closed

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Facey Medical Group - Porter Ranch - Porter Ranch Medical Plaza

Facey Medical Group - Porter Ranch

2.9(115 reviews)
0.0 mi•Chatsworth

Dr Levy performed surgery on my husband. She explained everything perfectly and was very kind. I…read morehave had trouble with urologists in the past that haven't listened to me. She is a great listener and shows empathy. I plan to see her now. We feel blessed to have her as our doctor.

I rarely leave reviews, but I felt compelled to share my experience because I was very disappointed…read morewith my visit. I was feeling extremely ill and weak, to the point that my husband had to drive me to my appointment. We were coming from two towns over, (they are closing the Simi valley location that I normally go to if I ever need a doctor) and because I wasn't familiar with the area, we were delayed by a major freeway accident and arrived about seven minutes late. The doctor saw me very briefly. (Carol Dieu) When I tried to ask one additional question about my health, I was told she couldn't answer it because I had been seven minutes late and she already was "squeezing me in". I understand that offices have schedules to keep, but I found the interaction to be dismissive and lacking compassion. As a patient who was genuinely sick, I expected to be treated with empathy and respect. I pay for health insurance and trust medical professionals to provide care when I need it. Instead, I left feeling rushed, unheard, and like I was an inconvenience. I don't visit the doctor often, so this experience was especially disappointing. I hope this office considers treating patients with a little more understanding, especially when someone is clearly unwell and delayed by circumstances beyond their control.

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Facey Medical Group - Porter Ranch
Facey Medical Group - Porter Ranch
Facey Medical Group - Porter Ranch

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UCLA Health Porter Ranch Primary & Specialty Care

UCLA Health Porter Ranch Primary & Specialty Care

3.2(114 reviews)
0.0 mi•Chatsworth

Clean facility, good organization, a little over the top in protocol, but thorough fast and great…read moredocs.

Location 4 stars: In Porter Ranch, California, across from the Porter Ranch Town Center, off of…read moreRinaldi and East of Porter Ranch Drive/Winnetka. Plenty of free self parking. Venue 4 stars: They share a 3 story building with Facey Medical, a bunch of smaller medical offices and a pharmacy. UCLA Health occupies the entire 3rd floor, which is accessed by elevators. Staff 4 stars: Professional, friendly, efficient and helpful. Services 2 stars: They used to be a full-service one stop destination for a routine medical visit. However, as of recently they have permanently shut down their on-site lab, and now you have to go to a different UCLA location for lab work such as blood count, etc. This essentially doubles your effort for the same outcome! I'd like to quote my fellow Yelper Francis L on this: "It's like if your bagel shop said, we don't carry cream cheese any more, you are gonna have to drive an hour to our sister store to get the cream cheese." :D I am still at a loss why they did this... The lab was always very busy whenever I was there. Appointments 2 stars: Some physicians, usually the better rated ones ;), do not accept new patients. Also, getting a routine appointment can take months. The physician however will usually try to accommodate if you are an existing patient and have an urgent need. They also do Tele-Health. Billing 4 stars: They accept Medicare/Medi-Cal and most PPO insurance plans. The Bottom Line 3 stars: Would have been a 4, but the lack of an on site lab brings it down a notch. Still the most convenient option for me.

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UCLA Health Porter Ranch Primary & Specialty Care
UCLA Health Porter Ranch Primary & Specialty Care
UCLA Health Porter Ranch Primary & Specialty Care - Inside

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Jong Charles Lee, M.D. - internalmed - Updated October 2026

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