Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

UPDATE 9/22: Unfortunately, the pattern described in my original review has continued…read more The washer identified as needing repair before my lease began was never successfully repaired despite four service appointments. After nearly two months without a usable washer, I ultimately replaced it myself rather than continue waiting. Good Life provided a $500 credit for the prolonged loss of use and my time dealing with the issue. The refrigerator remained unable to properly cool for two weeks, despite two unsuccessful repair appointments. After continued delays, I escalated the issue to Good Life's CEO and ultimately found a technician myself who was willing to come out over the weekend. A part was replaced and the refrigerator eventually began cooling. I was told compensation for the two weeks without functioning refrigeration would be discussed after the repair, but I have not received that compensation. On September 11, I reported that the A/C was not cooling. Later that day, water began coming through a ceiling vent onto the upstairs bathroom floor. I contacted the emergency maintenance line regarding the active leak and received no response. I cleaned up the water and placed a pan beneath the vent to contain the continuing leak. An HVAC technician came the following morning and found a frozen coil and failed safety switch. I was told further work required management approval. As of September 22, the A/C/water-leak repair has still not been completed. What has been most frustrating is not that things have broken. It is the repeated delays, unsuccessful service appointments, lack of follow-through, and the amount of responsibility I have had to assume myself to get significant maintenance problems addressed. My concerns also extend to a property owner's perspective. An active water leak has the potential to cause additional property damage, yet my emergency maintenance report received no response and the repair remains incomplete. I would expect a property management company to respond promptly to significant maintenance issues, coordinate the appropriate professionals, and follow through until repairs are actually completed. Unfortunately, my experience over the first three months of this tenancy has shown a recurring pattern of significant maintenance issues requiring repeated follow-up and escalation before reaching resolution--if they reach resolution at all.

Trevor was great to work with. I wish him all the success with the Arrow team!…read more I rented a unit from them for about 6 months.

Oh, and they also use the same pictures after each tenant. They ignore emails and phone calls. They…read morehide behind their lives and they refuse to give you the information that you ask for. Oh and they also ask the tenants to give them a good review and they give them crappy tickets for sporting events. That's how desperate they are for good reviews. They all lie the tenants didn't even know there was an HOA and when we tried to find it, I had to contact the general contractor to get the phone number from them. And whoever Naomi is, she is also a liar

Just toured the new apartments at Salt & Sea in Carlsbad Village and was really impressed. The…read moreapartments have beautiful new appliances, and the location is hard to beat with it being walking distance to the beach, the village, and great local spots like Steady State Roasting and Wildland. Sam, the leasing agent, was incredibly knowledgeable about both the complex and the surrounding area, and took the time to answer all of my questions.

Our experience with F&F Property Management was consistently frustrating from beginning to end…read more Getting ahold of anyone was almost impossible. We would call, leave voicemails, and frequently have to call multiple times before getting a response. When we had important maintenance issues--such as the building not having hot water--we were told to submit a maintenance request. However, even after doing exactly that, we often had to submit requests multiple times just to get someone to address the issue. There was also a constant lack of communication regarding scheduled appointments and maintenance. Things would be scheduled, we would have to follow up ourselves, and then we'd find out the appointment had been rescheduled without anyone notifying us. We also went through multiple different "property managers" during our tenancy. There seemed to be constant turnover, and the level of communication and follow-through never improved. We had a serious termite issue inside our apartment, and initially it felt like management was trying to dismiss/write off the problem rather than actually address it. There was also an issue with our smoke detectors. Someone came out for routine inspection and told us that some needed to be replaced. They left, and when we followed up about when the replacements would happen, we were told we'd be notified. They were never replaced. Months later, another smoke-detector inspection was done and nothing was mentioned about the replacements that had supposedly been needed. When we gave our 30-day notice, management wanted to begin showing the apartment. We were told we would receive the required notice before showings, but there were multiple occasions where we received around 30 minutes' notice instead. We shouldn't have had to repeatedly deal with unexpected showings after specifically being told we would receive advance notice. Even our final move-out walkthrough was frustrating. The employee was already 10 minutes late, then told us she would be another 20 minutes late, and ultimately arrived approximately 40 minutes late to the appointment. And now, after moving out, we're dealing with security deposit deduction reasons which are extremely vague , including a $250 cleaning charge. We were specifically told the apartment needed to be left "move-in ready," and we left the apartment spotless. The cleaning invoice provided simply says "Cleaning of entire house -- $250," without explaining what supposedly required $250 worth of cleaning. The biggest issue throughout our entire tenancy wasn't that everything went wrong--it's that we constantly had to chase management to get anything done or get basic communication. Maintenance requests, appointments, property showings, safety issues, and even the move-out process repeatedly required us to follow up ourselves.

Very responsibility and responsive. I live in another city from my condo stressfree knowing that if…read moreanything happens with my rental, Onyx Property Management will take care of it. I've worked with them for over 4 years now!

Property owners, think twice before hiring Onyx Property Management…read more I've lived in an Onyx-managed property since 2017, and as the owner of a triplex rental property myself, I can say with confidence that I would never entrust my investment to this company. My experience with property manager Jason Bois has been exceptionally disappointing. I've dealt with numerous property management companies, but I've never encountered someone so consistently argumentative, dismissive, and adversarial toward tenants. Jason seems more interested in asserting authority than actually resolving problems. The maintenance issues alone should concern any property owner. When a window fell out of its frame due to what appeared to be rotted wood, I was charged for the damage. When contractors replaced a sink, they left construction debris and old materials throughout my home, including an overflowing trash container. My concerns received little meaningful attention. More recently, I reported overgrown vegetation touching the home and potentially obstructing emergency access. Jason simply canceled the maintenance request without addressing the safety concern. Even ordinary conversations become unnecessary confrontations. Jason argued that I couldn't access the sprinkler controller at the home I rent, despite my being responsible for the water bill. This is representative of his approach to tenant relations. What concerns me most, however, is the handling of formal notices and communication. Onyx issued a termination notice with the section requesting specific facts of the alleged violation left blank. When I tried to discuss a resolution, Jason told me I'd hear from the owner's attorney. Instead, I received conflicting notices, including a future rent increase and another three-day notice demanding unexplained charges after my full monthly rent payment had already been accepted. My requests for clarification went unanswered. I understand that property managers must enforce leases. As a landlord myself, I expect that. But professionalism, accurate documentation, maintenance oversight, and reasonable communication are equally important. If I owned the property Jason manages, I would be deeply concerned about how my tenants were being treated and whether unnecessary disputes were being created on my behalf. A good property manager protects your investment and solves problems. My experience with Onyx has been the opposite: unnecessary conflict, poor communication, unresolved maintenance concerns, and a troubling lack of accountability. After nearly nine years of firsthand experience, I cannot recommend Onyx Property Management. As a fellow rental property owner, my advice is simple: look elsewhere.

Long overdue review and kudos to Green Street and ESPECIALLY EVAN! Evan has helped manage…read moreconstruction and remodels, lease, and manage short-term and long-term rentals for me. He goes above and beyond to proactively reduce potential tenant issues (benefitting the bottom line) by being extremely detail oriented and thorough, often going above and beyond the scope of work. Evan cares for my investments like they are his own. His work ethic I find to be very hard to come by these day! Bonus: Evan's designer has created spaces way nicer and for a much lower budget than which I could have ever decorated/outfitted the properties. Evan's airbnb reviews are stellar! I've also had interactions with Hannah and Bart, both brief yet positive! THANK YOU EVAN and Green Street!

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

My roommate and I rented a property from Royce Realty in 2024 and it was great!! Royce was very…read moreresponsive, friendly, flexible and quick to address any maintenance issues that came up, it was a hassle-free rental process from start to finish. Having experiences with shady, unreliable and unresponsive landlords, working with Royce was a breath of fresh air. For anyone considering working with Royce Reality, I'd highly recommend!!!!

I truly appreciate all of Royce's help over the years -- from managing my property to successfully…read moreselling it. This wasn't an easy home to handle, especially with the unpredictable HOA, but Royce was always patient, responsive, and incredibly supportive through every challenge. His professionalism, calm demeanor, and follow-through made a stressful process much more manageable. I'm grateful for his dedication and would absolutely recommend him to anyone looking for a dependable and experienced real estate professional.

I rented through Crown Management in Pacific Beach for the past three years, and I couldn't have…read moreasked for a better rental experience. From the day I moved in until the day I moved out, the team was professional, honest, and easy to work with. The property was well maintained, and whenever something needed attention, it was handled quickly without a lot of back-and-forth. A special thanks goes to Zach. He was consistently responsive, approachable, and genuinely helpful. Whether I had a maintenance question or needed clarification about something related to the property, he always got back to me promptly and made sure everything was taken care of. It's clear he takes pride in providing great service. Finding a management company that communicates well and follows through is harder than it should be, but Crown Management did exactly that throughout my entire tenancy. I would absolutely rent from them again and wouldn't hesitate to recommend them to anyone looking for a place in Pacific Beach.

1 star - October 2026…read more You absolutely need to read this if you are thinking about renting from Crown Management. My experience with Crown Management was nightmarish. Calls, texts, and emails went days and even weeks without a response from the leasing agent OR the main property management phone and email. My wife and I were moving from Chicago to San Diego, so we had to tour our unit remotely. We understood why it was vacant once we got there. The unit was advertised improperly and a complete disaster. It started with an unprofessional access to our unit. To organize picking up our keys, our agent said they would coordinate a time for pickup as our lease was starting on a Sunday. No such coordination occurred. Crown Management instead left my unit opened and unlocked and placed the keys to the apartment, dumpster, and laundry facilities in the freezer. I repeat - the property management left my home unlocked, and my keys in a FREEZER. That was their process. Additionally, the unit was extremely dirty. Layers of grime coated the walls and windows. The electricity wasn't working, the fans and fan light were not turning on, and the closet and shower doors were coming off the hinges. The key we received to the dumpster simply did not work because it was warped. We had to drive to find a public garbage can after struggling to open the dumpster for 10 minutes. We ended our lease early per the lease agreement, paying a hefty sum, signing all proper contracts professionally and still thanking the leasing agent for their assistance. Somehow, this process was also a disaster. We were sent a random address to their "office" in Bird Rock to drop off our keys. It was a UPS branch and the worker took our keys and just wrote our names down. They seemed familiar with this process. Crown should specify they do not have a leasing office for key drop off, because even something as simple as dropping off keys was made disorienting. Plus, despite signing an early termination, we received a rental charge on our account for the following month. How does this happen? It was eventually removed after a myriad of calls and texts to the property management, but it should not happen in the first place after signing paperwork. Based off this experience, the positive reviews I see on Crown Management are shocking and questionable. I'd urge you to take your business elsewhere, unless you are pleased with a property management & leasing agent disrespecting you, your home, and, ultimately, their own property.

Built in 1990, the Aventine is a classy Golden Triangle office building designed by well-known…read moremodernism architect Michael Graves. Located right off Nobel Drive in the UTC / La Jolla area, The Aventine Office Building consists of an eleven-story office tower, an adjacent six-story office building, and a three-level underground parking garage. I am currently a patient in a clinical research study there & I have to admit it is a nice building. I am not crazy about the parking garage that is confusing and hard to get your parking ticket validated for. There is very little public parking on the streets outside the Aventine Office Building. You take the parking garage elevator up to the Lobby and then have to switch to another elevator to get to the upper office buildings. Your first time there will have you thoroughly perplexed. A few parking spaces are reserved in the very front street level entrance to the building but most days they are quickly filled up. (Deducted 1 YELP STAR for problematic parking.) The Aventine Office Building is right next to the Hyatt Regency Hotel and Sporting Club at Aventine. It is certified LEED Existing Building Platinum and has an Energy Star rating of 100. So environmentally, this place is top notch. The views from most of the offices are awesome--even the ones that overlook the buzzing traffic of nearby Interstate 5, I have no doubt that the rents paid by tenants at this very fancy office building are through the roof. There are a variety of businesses here but most do seem to be high tech medical offices. Most of the office doors have lock contraptions on them that require a special code to unlock. There is also a lobby attendant on the ground floor who keeps an eye on things in the building. It does seem to be very secure and safe to be a tenant, client, visitor or deliveryman at the Aventine Office Building.

Restaurants. No. Quality Restaurants. Valet. Period. The Aventine in La Jolla is filled with four…read morehigh quality restaurants including Japengo's (Sushi), Flemings (Steaks), The Melting Pot (Fondue), and Truluck's (Seafood). The dinner possibilities are endless by starting at Trulucks for drinks, then off to Flemings for dinner, and The Melting Pot for dessert. Or Flemings for drinks, Japengo's for dinner, etc, etc... There is plenty of street parking available, but due to the number of apartments in the area, finding an open space may require a bit of patience and a nice little walk. Instead, hit up the reasonably priced valet and enter just steps away from your favorite restaurant. Getting to the Aventine can be a bit tricky if you are not familiar with the area. Coming from most directions in San Diego, it is easiest to exit from the 5 and make your way straight onto University versus winding through the La Jolla business district. This is certainly one of my favorite date and celebration spots in San Diego. Come hungry. Leave happy.

I wanted to give Shirlee Joy a 5 star review as she has constantly been on top of any maintenance…read morerequest, hoa documents, pictures, and makes it easier for us to do a good job as a vendor. Thank you Joy and we appreciate your attention to detail, how well you know each property, how you care about your job, the owners, the tenants, and just being on top of things. The behind the scenes work that Joy does makes everybody better at there jobs and is one of the reasons I recommend this company.

We were super excited to tour a property that was listed at $4,045 in a great neighborhood! Within…read more2-4 hours of the listing being posted yesterday, I had a tour scheduled for the next day. Come today, I went to look at the photos again and the price had increased $450. We could have been open to the price change, had they been up front about it. Instead, they confirmed my appointment (prior to me revisiting the site and seeing the change) and didn't say anything about the price change. This is dishonest and greedy. I can't imagine how they actually manage the tenants.

We were connected with Salvatore and San Diego Premier Property Management a year and a half ago…read morewhen we were trying to finish a flip. We used their company to find us tenants as we decided to go a short term rental route. They had us set up with a great couple within a week and did all of the leg work. When we decided to try to sell again, Salvatore got to work and was very confident he could get what we were looking for. He didn't disappoint.... He had three offers to share with us after the first broker open. We accepted one, slightly more than we were asking, and closed within 25 days. I highly recommend Salvatore, Elizabeth and SDPPM whether your needs are rental or sale, both worked extremely well for us.

I used this company back in 2019, but recently it got brought up and I realized I never left my…read morereview. This company was hard to communicate on a good day and once things went sideways they were a nightmare to deal with. The "handyman" they used to perform repairs on my house was so bad once I terminated my service with San Diego Premier Property Management, I had to get a home inspection to determine everything that was wrong. From doing a lousy paint job, to using air piping on the garage water lines causing corrosion very quickly, to using PVC piping not rated for high pressure on the outlet of my pool pump there isn't much positive to say. I will say SDPPM is loyal to their handyman though, and stood behind him once I found out and showed them the facts. The most egregious issue was the replacing the water heater not to code, then after my home inspection I instructed them not to go back to the property to fix it, since I wouldn't know if the fix was correct or not and didn't want to have to get a 2nd inspection. SDPPM let the handyman back on site to "fix" what he did wrong anyways, only to not do it correctly a 2nd time. All of this was only discovered once I found the cell number of my tenants and reached out to them regarding some inconsistencies SDPPM was telling me, and then the whole thing started to come undone. All in all, there are lots of property management companies, and if you want to avoid a headache. Do not use San Diego Premier Property Management, and avoid Salvatore. Although this was quite a while ago that this affected me, based off the other reviews it seems like they are still doing the same thing.