I usually never write reviews but they are very professional and I've booked many times for my…read morefamily's parties & events, would 100% recommend!

From the owner: Custom Balloon Decorations for any Indoor/Outdoor/ Drive By Events! Check our website…read moreballoonsbyliss.com for our portfolio! Inquire Now! We require 2 weeks notice prior the event in order to allow us to order the custom colors from the supplier. :)

Great, Accomodating service. Returns were easy also with the receipt a week after (over ordered on…read morecandy and some paper good items for a school function). They also made a small 14th birthday arrangement for me while I waited - it was a last-minute idea as I saw one on their table upon entering the store and thought it'd be perfect instead of helium balloons on balloon weights as felt our twins outgrew balloons. And they were so nice about it. Glad to shop local at a family-run business.

I can get past the mess of the store and the uninterested employees since I do always try to…read moresupport local businesses. But BUYER BEWARE! This Party Fair has the most absurd return policy or should I say no return policy. They will not accept returns from merchandise that was SOLD BY THEM AND NEVER SEALED IN PLASTIC! Ninety percent of the merchandise on their shelves are not sealed in plastic. Don't waste your time here - take a trip to Party City.

I would recommend this business to any of my friends interested in throwing a party. I planned my…read morehusband a surprise birthday party while I was traveling internationally and Mark was really helpful. He was very communicative--even with the 13 hour time difference, I was able to coordinate with him easily. I had my husband be taken out of the house three hours before the party to set up... the balloon arch was delivered right on time. The photographer showed up half an hour earlier than the party. The magician I wanted to hire was booked somewhere else and I only found out a few days before, but the balloon sculpture artist Mark recommended instead was an absolute hit with the kids as well as the adults, which was a pleasant surprise. He made my husband the most outrageous birthday hat. Right when he was supposed to be done, one of the kids tripped and popped his balloons and got upset, and he stayed longer to make him (and a few other stragglers) more balloons. Truly kind. The photographer David was also really so helpful, friendly, and on it! He came early and helped with some of the set up... he was attentive and also very nice to talk to. Very natural (sometimes it's awkward when a photographer's in your face taking pictures but it wasn't awkward at all). We got a USB full of pictures right after the party! Really, what a great experience. My husband had a really great time. Thank you Mark and company!

I was throwing a birthday party for my Mother and wanted something festive and classy. I…read morebrainstormed with Mark, referring to some of the pictures on his website, and he figured out exactly what I wanted. They delivered the fabulous balloon arrangements right on time (a couple of hours before the party) and the delivery person was very helpful and friendly! Almost everyone at the party told me how much they loved the balloons. A great experience from start to finish!

Thank you Basic Balloons for the amazing birthday decoration. My wife LOVED it and it was…read moreincredible! Thank you for listening to me and giving me exactly what I needed when I needed it with great customer service. I had to call several times because I had many questions, Steve was professional and very educative.

Great service! We were planning a large party for a work event. We wanted balloons but weren't…read moreexactly sure what to get. Steven, the owner came to our office, walked around and gave us suggestions as to the size and shapes of the balloon bunches. The morning of the event he set everything up very early (even though the weather was bad) and the place looked amazing by the time everyone got in! Colors were exactly what we wanted and we had ordered some with a specific logo and they came out perfectly! I would highly recommend Basically Balloons to anyone planning a festive event!

They did an amazing job and I also got a quick response. Pricing was also reasonable. I highly…read morerecommend A Class Events & Creation.

Antonia is a pleasure to work with, she's a consummate business professional who responds quickly…read moreto inquiries and communicates clearly and concisely throughout. For my daughter and son-in-love's baby shower, I used her services. Balloons and backdrops were perfect. As agreed, she arrived early and set up everything promptly.

This place is wonderful. I would not go anywhere else. These people are professionals in the World…read moreof Balloons!! I always go here for any of my events. The owner is wonderful and the staff as well. So polite and helpful. Also they work with you and give you great ideas to make your event fabulous! And great for Corporate events too! Thank you Ballon World. You are truly the best.

I am extremely disappointed with the customer service from Balloon World. I booked a balloon arch,…read morebackdrop, and 5 centerpiece balloons for my son's First Communion back at the end of January for a May event. I paid upfront and carefully confirmed all details months in advance. The most important detail to me was that the backdrop would include my son's name and say "God Bless Benjamin." That personalized sign was the entire reason I chose this company. As the event approached in May, I received absolutely no confirmation or communication regarding delivery. I had to repeatedly call and text just to make sure they were still coming. No one answered and no calls were returned. When the owner finally responded, instead of professionally reassuring me, he texted that he was "busy setting up another event," as if I was supposed to understand or excuse the lack of communication. I am not a friend doing him a favor. I was a paying customer who deserved respect, professionalism, and basic communication. Eventually his assistant called me and asked me to go over all the details again. I even resent photos and specific instructions for the backdrop sign. Then she asked me for payment again as if I had never booked with them in the first place! I had to explain that I already booked and paid months earlier in January. That showed me they either lost my order or were completely disorganized. When I expressed my concerns to the owner, he blamed "busy prom season." That is not an acceptable excuse to give customers. If you run a business, you need to manage your schedule and communicate professionally with clients. The balloons themselves were delivered in the correct colors, but the backdrop had only a generic "God Bless" sign with no name, the one detail I was really looking forward to seeing and the main reason I hired them. After months of planning and stressing over whether they would even show up, this was incredibly upsetting. The lack of communication, organization, accountability, and professionalism made this a very frustrating experience. I would not recommend this business if customer service and reliability are important to you.